Webinars
05 December 2019
Doing the Work Externally and Internally: Race, Equity, Diversity and Inclusion
This webinar highlights the work of Richland Library staff as they work, both externally and internally, to improve dialogue and understanding on topics of race, equity, diversity and inclusion.
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26 March 2019
Strategic Planning in a Deeply Weird World: The Flexible Roadmap Field Guide Approach
Join us to learn about Salt Lake City Public Library's new ground-breaking approach to strategic planning, focused on human-centered service design.
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05 November 2018
Small But Mighty Library Management and Innovation
In this webinar, learn how the Millvale Community Library addresses their community's food desert, uses clean energy, offers a tool-lending library, and more.
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17 July 2018
Laying Out the Welcome Mat: Asset Mapping to Better Serve the Immigrant Community
In this webinar, presented in collaboration with TechSoup for Libraries, learn how Halifax Public Libraries uses asset mapping to identify immigrant community needs and develop responsive programs and services.
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21 February 2018
Homelessness in Small and Rural Communities: Libraries Can Help!
A webinar hosted in collaboration with ARSL on how small or rural libraries can provide services to community members experiencing homelessness, especially with limited access to resources, like a social worker.
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30 January 2018
From Facilities to Trauma: Disaster Planning and Community Resiliency at Your Library
This webinar will provide you with guidance on how to prepare your library to respond to the next disaster or crisis and to support community resiliency.
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18 April 2017
Civility Goes Viral: A New Approach for a New Era
This webinar presents Choose Civility, a community-wide initiative inviting respect, empathy, and consideration at every opportunity, and made available to libraries to implement locally.
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28 March 2017
Whole Person Librarianship: Fostering Empathy in Challenging Times
Join us for this webinar to learn about Whole Person Librarianship which draws from social work concepts to help library staff become more confident in learning from, interacting with, and serving diverse patrons.
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11 January 2017
Service Excellence in Challenging Times
This webinar will provide approaches to customer service skills especially relevant during times of community turmoil.
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18 November 2015
Creating a Culture of Yes at Your Library and in Your Community
This webinar will explore the value of "Yes, and..." as it applies to policies and services at your library.
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