13 April 2021
This webinar explores how the principles of trauma-informed care and Mental Health First Aid can equip staff with the knowledge and confidence to communicate with compassion.
18 February 2021
The second in a two-part webinar series, this session will expand on design principles applied by case study libraries, who have been working with the design teams.
05 February 2021
This webinar will introduce tools for helping libraries improve social wellbeing in their communities, created from the Rural Library Service & Social Wellbeing Project.
19 November 2020
The first in a two-part webinar series, this session will introduce design principles that can be used to enhance and improve future library services.
05 March 2020
Join this webinar to explore the ways the library functions as a "protective factor" and how to build community resilience through more compassionate and inclusive policies and practices.
05 December 2019
This webinar highlights the work of Richland Library staff as they work, both externally and internally, to improve dialogue and understanding on topics of race, equity, diversity and inclusion.
26 March 2019
Join us to learn about Salt Lake City Public Library's new ground-breaking approach to strategic planning, focused on human-centered service design.
05 November 2018
In this webinar, learn how the Millvale Community Library addresses their community's food desert, uses clean energy, offers a tool-lending library, and more.
17 July 2018
In this webinar, presented in collaboration with TechSoup for Libraries, learn how Halifax Public Libraries uses asset mapping to identify immigrant community needs and develop responsive programs and services.
21 February 2018
A webinar hosted in collaboration with ARSL on how small or rural libraries can provide services to community members experiencing homelessness, especially with limited access to resources, like a social worker.