Dealing with Difficult Situations
Public libraries are meant to be safe and welcoming spaces, but sometimes difficult situations arise that can affect both staff and patrons. In the new self-paced course, “Dealing with Difficult Situations,” you’ll explore a range of scenarios, the importance of empathy, and techniques for de-escalating conflicts in the library. The course also looks at the importance of library policies and their role in empowering staff to establish and maintain appropriate boundaries with patrons.
The development of the course was informed by subject matter expert, Kate Hall, co-author of The Public Library Director’s Toolkit and the Public Library Director’s HR Toolkit and... Read more
Books and barks: Library pet programs for everyone
Libraries are going all out to celebrate their furriest fans! From therapy dogs that help kids build reading confidence to cat-themed storytimes and library pet spotlights, these creative programs warming hearts and sparking inspiration.
For even more pet and animal inspiration, check out Are dogs the new library cat? and Social Library, furry friends edition. Read on for a round-up of paw-some ideas and don’t miss your chance to share your own pet-centric programs with us.
Reading to dogs is a fun and popular way to promote reading skills. Brooklyn Public Library offers a periodic Read with a Therapy Dog... Read more
Free December webinars for library staff
This month's list of free webinars continues the flow of learning opportunities for library staff, trustees, and friends. From boards to technology, and from communication to outreach, this list brings opportunities for new inspiration to apply to practice. Remember that most of these offerings are recorded, so you can revisit when you have the time. The list, provided by the Maine State Library, includes over 40 webinars and an online conference, covering 17 different topic areas.
View and subscribe to the Maine State Library Continuing Education (CE) Calendar at: https://maine-msl.libguides.com/CECAL.
Do you have a free program that you would like... Read more
Resources for trustees and boards
Serving on a library board is a terrific way to contribute to the library and the community. The role also comes with significant responsibilities, and many board members, also called trustees, will benefit from training. This compilation of resources includes materials and handbooks from state libraries, webinars and articles from WebJunction, and tips from organizations, such as United for Libraries.
A successful library board is no accident and requires cultivation and commitment. Taking the steps to be prepared with resources, activities, and training will help ensure the board is ready to serve the library and the community well.
Serving Communities: Inclusion-centered leadership practices that engage the community in actionable science
Adults can address a range of pressing issues when and if they have the ability to access and understand scientific information that is meaningful to them, their families, and communities. This includes health concerns such as the COVID-19 pandemic, lead in drinking water, food insecurity, and environmental impacts including climate change and energy security. These are all issues that disproportionately affect the most vulnerable, underserved populations (Grusky, et al 2017; Chetty et al 2019). Library directors, and their staff, often find themselves with opportunities and even clear calls to action to support the community in accessing information resources related to... Read more
WebJunction highlights
Transforming School Library Practice
Navigating Civil Legal Issues of Natural Disasters (course series)
Researching low morale in libraries
Public Health Crisis Management Playbook
Digital Collections Stewardship (course series)
Weed 'em and reap: Getting your collection from awful to awesome (webinar)
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Upcoming webinars
16 January 2025
Don't manage change—embrace it
Learn strategies to lead positive, collaborative change in libraries by reframing challenges as growth opportunities.
30 January 2025
Building community connections by hiring for cultural knowledge
Learn how the Cultural Liaison Library Assistant program builds community connections by hiring for cultural knowledge and creating a team that reflects a diverse library community.
26 February 2025
Turn strategy into action with Theory of Change
Learn how to use Theory of Change to align your library's vision, drive strategy, and support flexible, collaborative implementation.