Online Basic Reference: Updated Course
Picture this: answering a question for a patron from the comfort of their kitchen table or while one waits to pick up their kids from school. The opportunity and flexibility that online reference service provides makes a positive difference in the lives of our users. For some users, an in-depth email exchange is the perfect pace to meet their research needs. For others, an immediate reference source via an instant online chat can be just the answer they are looking for.
Online, or virtual reference, has rapidly become a standard patron service offered by many public libraries. It uses the... Read more
Social Library, Volume 139
Up next in our Social Library series, we're featuring five libraries who are collaborating with local partners to provide innovative programs and services for their communities. From first responders to a community rec center, and from Death Cafes to charging stations, these examples are sure to inspire. If you'd like to see your library featured in an upcoming edition, please let us know via firstname.lastname@example.org or find us on Facebook.
Livingston Parish Library in Louisiana will be hosting Community Heroes Day in September. "All ages are invited to meet and celebrate first responders who help protect Livingston Parish. Enjoy... Read more
Strategic Partnership to Improve Access to Civil Legal Justice through Public Libraries
OCLC’s WebJunction program and the nonprofit Legal Services Corporation are partnering to design and deliver a national online training course to public library staff that will strengthen access to civil legal justice.
Web Archiving for Public Libraries: Self-Paced Course
The fact that the news, events, celebrations and even disasters that take place in our local communities are by now almost solely documented online is itself no longer new information. For many years the decline of print news has paralleled the increased use of websites, blogs and especially all forms of social media by local government, businesses, sports teams, community organizations, families and individuals to share news and information, plan and document events, communicate with friends, family and neighbors. The result is that vastly more information and documentation about local communities is available in real time than ever before, while... Read more
Free August Webinars for Library Staff
August can be a time of transition for library staff, as summer programs wind down and a new school year begins. Teams may be looking to reset their goals, objectives or tactics, and learning about new approaches can be a great way to infuse innovation and enthusiasm into the process. This month's free webinars (and one Virtual Summit!) could be a great place to find the inspiration you need. This list is collected by the Wyoming State Library and updated monthly on the Free Training page, where you can also view the offerings by category.
For additional training, check... Read more
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27 August 2019
In this webinar, learn the steps for creating a successful technology plan for your library.
12 September 2019
Join us to learn about connected learning programs and services for youth, and how the ConnectedLib Toolkit can help you build the skills you need to successfully implement them.
17 September 2019
Hear from three library leaders who are redefining community engagement.
17 October 2019
In this webinar, learn about free resources and programming ideas to support patron information needs related to fraud protection.
30 October 2019
This webinar will present examples from new case studies of libraries who are serving as active partners in addressing the opioid crisis in their communities.