WebJunction at ALA Annual in Washington, DC

WebJunction
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Published: 11 June 2019
WebJunction at ALA Annual in Washington, DC

Planning your ALA Annual schedule? WebJunction staff will be there and would love to connect! In addition to conference presentations and poster sessions, you can find them at the OCLC booth (#1647) for Hot Topics, 15-minute presentations where you can learn about technologies and strategies that help your library serve your community more effectively. There are also a wide range of OCLC events in the nation's capital where you can learn more about OCLC initiatives and to connect with fellow members. Check out the full listing of OCLC events and register to attend the sessions: oc.lc/ala19

WebJunction staff will... Read more

Posted In: WebJunction News

Summer Reading Champion Videos

STAR Net
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Published: 06 June 2019
Summer Reading Champion Videos

STAR Library Network (STAR Net), in partnership with the Collaborative Summer Library Program (CSLP), are working together to share science and technology related activities and resources to libraries across the nation as part of CSLP's 2019 summer learning program called "The Universe of Stories." To help inspire children to reach their full potential we have asked leaders in space exploration and author Erin Teagen, to be Summer Reading Champions. Each Champion recorded a short HD video (60 – 90 seconds) introducing themselves and what they do and how public libraries have inspired them.

The videos can be used by... Read more

Social Library, Law Edition

Jennifer Peterson
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Published: 04 June 2019
Social Library, Law Edition

With seven examples of libraries providing their communities with access to legal information and services, we've made this the 'Law Edition' in our Social Library series. Libraries are collaborating with partners for programs, workshops, clinics, and services related to the legal needs of community members. Legal aid organizations, legal advocates, and law libraries are working with public libraries to meet this critical community need. If you'd like to see your library featured in an upcoming edition, please let us know via social@webjunction.org or find us on Facebook.

Yakima Valley Libraries in Washington recently hosted Lawyers in the Library: Understanding... Read more

Posted In: Social Library

Free June Webinars for Library Staff

Wyoming State Library
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Published: 31 May 2019
Free June Webinars for Library Staff

Summer has arrived, and while we know your library is likely buzzing with summer learning activities, we hope you'll make some time to squeeze in some learning of your own. With 76 free webinars (and one online conference!) on 22 topics, this list provides a wealth of options for you to explore. This list is collected by the Wyoming State Library and updated monthly on the Free Training page, where you can also view the offerings by category.

For additional training, check out the WebJunction Catalog, free and open to library staff and volunteers everywhere.

Library 2.019 Virtual... Read more

Customer Service in Libraries: Meeting Evolving Needs

WebJunction and Delaware Division of Libraries
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Published: 29 May 2019
Customer Service in Libraries: Meeting Evolving Needs

Customer service is one of the most consistently popular topics on WebJunction. From attendees at live webinars to users of the content in our Course Catalog, it is clear that customer service is on the minds of library staff. The interest extends beyond how to provide quality service to patrons, to experiencing societal changes and seeking to address new challenges that staff encounter when working. How we provide customer service includes not only how we interact with patrons verbally and respond to their requests, but also how we communicate non-verbally in our interactions, and even how we speak about patrons... Read more

Posted In: Customer Service

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