Crossroads

Here are links to the most recent issues of Crossroads, the e-newsletter from WebJunction. To find older issues, visit WorldCat.

December 7, 2022: Resources for Community Support

As the year draws to a close, your inbox is likely filled with messages about giving—ads for the perfect holiday gifts, ideas for hosting an end-of-year gatherings, or calls to give money to your favorite organizations. Read more...


November 16, 2022: Opportunities for Collaboration and Contribution

In this edition of Crossroads, you’ll find two opportunities to collaborate and contribute: new updates to our project focused on helping libraries address the opioid epidemic, and an upcoming online event highlighting connected learning in small and rural library communities. Read more...


November 2, 2022: Creating Community Connections through Collections and Services

Happy November, and welcome to the calm before the holiday season chaos! As the holidays approach and schedules become busier, we invite you to find a quiet moment to explore these resources that can offer inspiration and support for the work you're doing. Read more...


October 19, 2022: Learning in Community

WebJunction supports library staff in their learning journeys by offering accessible, flexible learning opportunities. More than 400 on-demand courses and webinars are available to help build skills and knowledge in diverse topic areas. Although it has become easier than ever to access online education and development, sometimes the best opportunities for learning about our work and assessing community needs come directly from the community. Read more...


October 5, 2022: Helping Libraries Respond to Community Needs

The events of the past several years have stretched the resources of many who serve our communities, and libraries are no exception. Often called upon as first information responders, library staff have helped guide people to information and resources during some of the most stressful and vulnerable times of their lives. We hope you can take a moment to recognize how you have risen to meet these challenges with compassion, creativity, and tenacity. Read more...


September 21, 2022: Fall Into Learning

With students back in school and autumn just around the corner, there's no better time to pursue learning opportunities of your own. Courses and webinar recordings are always free through our Course Catalog, providing on-demand learning on topics relevant to library staff and volunteers. Topic highlights in this edition of Crossroads include civil legal reference, emerging technologies, and successful adult programming. Read more...


September 7, 2022: WebJunction Milestones, New Grants, Team Transitions

Collaboration and partnerships are key to WebJunction’s work to meet library staff learning needs. Through more than a dozen WebJunction projects, we have received grants from private and public funders, partnered with all types of libraries, and collaborated with a multitude of organizations. We're excited to announce that we will be supporting efforts in three new Institute of Museum and Library Services (IMLS) grant projects. WebJunction will serve as advisory, dissemination, or design partners on one IMLS National Leadership Grant and two Laura Bush 21st Century Librarian Program grants. Read more...


August 17, 2022: Core Skills for Lifelong Learning

Courses and webinar recordings are always free through our Course Catalog, providing on-demand learning on topics relevant to library staff and volunteers. Create a free account and you'll have access to nearly 400 self-paced learning opportunities to help you and your team meet your community's ever-changing needs. The featured webinar recordings highlight core communication skills that can help you better manage conflict, excel at customer service, and address implicit bias in the library workplace. With communication topics always in high demand, these selections were three of the most popular with WebJunction learners this past fiscal year. Read more...


August 3, 2022: Celebrating a Collaborator and New WebJunction Learning

Collaborations between colleagues and with other organizations and individuals can bring fresh perspectives and new thinking to ideas and projects. The WebJunction team often seeks out external subject matter experts when we create online courses for our learners. In recognition of the great work that she did on the civil legal services project, WebJunction staff nominated Deb for the American Association of Law Libraries’ Public Access to Government Information Award, and were so pleased that she was selected as this year’s winner. And we're excited to announce two new courses available in the WebJunction Course Catalog. Read more...


July 20, 2022: Collection Management Learning Opportunities

WebJunction facilitates learning on topics both new to library work as well as those perennial facets of librarianship that ebb and flow over the years. Managing library collections—whether acquiring new materials to meet changing community needs, weeding out old books to make room for the new, or facing a book challenge—is one of those perennial library topics that has been a recent focus. In this edition, you’ll find two popular webinar recordings that can help you and your team tackle the new twists and turns to collection management. Read more...


July 6, 2022: Mental Health and Suicide Prevention for Veterans

Libraries are well positioned to provide information and referral services to connect Veterans and members of military communities with Veterans Health Administration programs and initiatives that address risk and protective factors for suicidal behaviors. WebJunction is collaborating with the Veterans Health Administration and Legal Services Corporation to promote free and reliable services, information, and resources on suicide prevention. Read more...


June 15, 2022: The Power of Learning Together

WebJunction is deeply rooted in the power that comes through shared learning. By providing open access to learning opportunities, and connecting library staff from around the country (and even around the world!), we remain committed to finding ways to support the power of learning together. And in seeking to build more opportunities for group learning, while recognizing the value of having someone play the role of facilitator, we created a Facilitator Guide for Group Learning to introduce and support learning together. In addition to the general Facilitator Guide, there are two topic-specific guides for courses available in the WebJunction Course Catalog. Read more...


June 1, 2022: Partnerships Help Ensure Equitable Access to Information

Public libraries maintain a commitment to ensuring equitable access to information, for all in their community. Often this includes creating and sustaining partnerships with other organizations, also committed to improving access. This edition of Crossroads highlights examples of successful community partnerships and resources that can help libraries proactively prepare for book challenges, to assist patrons in overcoming the justice gap with reliable civil legal information, and to support job seekers through workforce development partnerships. Read more...


May 18, 2022: Focus on Mental Health Awareness

May is Mental Health Awareness Month and a good time to recognize opportunities for learning more about your community's mental health experiences as well as those of your colleagues, and most importantly, how to prioritize your own needs. The three mental health-focused webinar recordings highlighted are freely available in the WebJunction Course Catalog, and are popular with library staff learners. Read more...


May 4, 2022: New Courses on Digital Stewardship Available

We have exciting news about new, on-demand training available in the WebJunction Course Catalog—the first two courses in the Digital Collections Stewardship course series are now available! These were developed for staff at small public libraries and tribal archives, libraries, museums on the importance of digital stewardship and community-centered curation of digital collections. Read more...


April 20, 2022: On-Demand and Upcoming Learning with WebJunction

Courses and webinar recordings are always free through our Course Catalog, providing on-demand learning on topics relevant to library staff and volunteers. Once you've signed up for a free account, you'll have access to nearly 400 self-paced learning opportunities to help you and your team meet your community's ever-changing needs. Read more...


April 6, 2022: Serving the Community Through the Library

This month, we encourage you to take a fresh look at how library staff support and respond to community needs. The first article was crowdsourced from WebJunction members who shared interesting (and sometimes funny) reference questions they have received from patrons over the years. Then explore two stories about libraries that engaged both partners and the community into the development of new programming. Read more...


March 16, 2022: Centering Community, at PLA and Beyond

The Public Library Association (PLA) is hosting its 2022 Conference in Portland, Oregon, March 23-25. If you’re attending, we invite you join an interactive session with the WebJunction team, exploring what you envision for your library moving forward. Using emergent thinking strategies and collaborative ideation, we’ll crowdsource ideas about what’s working and what needs to change as we adapt to our evolving library landscapes. Since traveling to conferences often isn’t an option, we have you covered with remote learning opportunities! Explore webinar recordings which help libraries put people at the center of planning and assessment efforts. Read more...


March 2, 2022: New research, opportunities and resources

From thinking about the future of libraries, to addressing misinformation through escape room fun, to working on issues of social isolation in the community – we’re covering a lot of bases this month. These featured topics are indicative of the ways that libraries evolve and adapt to meeting the changing needs of the community and of staff. Time and again, we see that as opportunities arise, library staff leverage their skills, partnerships and ingenuity to respond. Read more...


February 16, 2022: On-Demand Learning Opportunities for All

WebJunction courses and webinar recordings are always free through our Course Catalog, providing on-demand learning when you need it the most. Once you've signed up for a free account, you'll have access to nearly 400 self-paced learning opportunities to help you and your team meet your community's ever-changing needs. Recent webinars, now available as recordings, explore ways to grow digital equity in your community, communicate effectively with signage, and host a Human Library to create meaningful community dialogue. Read more...


February 3, 2022: Interesting Patron Questions

Library spaces and places may be shifting, but the reference question, in all its forms, whether online, over the phone or in person, remains one of the most interesting, and often entertaining, aspects of librarianship. In 2015, we asked WebJunction members to share the most interesting patron questions they had received, and the response was amazing. We're revisiting the topic in a fresh poll, and want to hear from you! Read more...


January 19, 2022: Supporting Young Adults and Teens

Serving the needs of teen patrons presents a diverse set of opportunities including opening doors to new authors and experiences. During these formative years, teens are also exploring decisions about their futures which could include jobs, education, and navigating relationships, not to mention the stressors and impacts of moving through the day to day of a pandemic. Libraries can play a key role in supporting these needs and interests. Read more...


January 5, 2022: Day by Day, Year by Year

January usually finds us reflecting on the highs and lows of the past year, or forecasting what’s to come in the months ahead. We’d like to instead, invite you to take some deep breaths, perhaps take a look out the window, and let your mind and body take notice of this moment right now. Though WebJunction is always looking for ways to support libraries and library staff learning, we also want to pause with you, and thank you for all you do, both personally and professionally, and for the care you give to your work, your communities, your families, and yourselves. Read more...


December 15, 2021: Lifelong Learning with Soft Skills

As the calendar year ends, we are reflecting on the range of skills library staff bring to their important work. From engaging with the public at the circulation desk, to outreach in the community, to supporting your colleagues and the library behind the scenes, there’s one category of skills always ripe for lifelong learning. Sometimes referred to as "soft skills," these can relate to personal growth or development, and are often focused on communication or changing perspectives. Read more...


December 1, 2021: Eviction Resources for Libraries and Their Communities

Through a collection of Eviction Resources for Libraries, WebJunction is putting a focus on strengthening library staff’s ability to respond to eviction questions with confidence. These resources provide information on the current state of the eviction crisis, how to recognize the basic stages of the process, and options for preventing evictions through rental assistance. Read more...


November 17, 2021: Libraries Adapt to Changing Needs

The changing roles of libraries and library staff highlight how imperative it is that we learn how to assess shifting situations, adapt to changing needs, and look to evolve our organizations to respond to our users and our communities. It is a process that requires flexibility and openness, and often some fresh ideas and perspective. Read more...


November 3, 2021: Shifting Times, Responsive Learning

With a new month, and for many, a new season, conversations about how quickly the year has passed are abundant. Perspectives about our families, our communities, our work and our libraries have shifted – centering the need for us to be nimble and responsive amid the constant change. Many of the topics covered in this edition of Crossroads represent the evolving priorities in this new reality. Read more...


October 20, 2021: Health Happens in Libraries Through Partnerships

Through the years, WebJunction has designed and delivered projects that support the development of healthy communities, along with the skills and knowledge that help library staff address these local needs. We invite you to explore three webinar recordings available in WebJunction's Course Catalog that focus on strategies for supporting community health and the partnerships that can strengthen your library's ability to respond to evolving priorities and needs. Read more...


October 6, 2021: Libraries Responding to Evolving Eviction Crisis

As part of the Improving Access to Civil Legal Justice initiative, WebJunction will deliver resources that focus on strengthening library staff’s ability to respond to eviction questions with confidence and to help close the justice gap in their communities. Read more...


September 15, 2021: Diving Deeper Into Library Topics

WebJunction has wide range of self-paced courses available for learners and most of them take just an hour to complete, which can be just the thing for busy schedules. But sometimes you may want a little more—a bigger investment of time and a deeper exploration of a topic. That's available from WebJunction too! Explore these three options available in the Course Catalog for a little something extra. Read more...


September 2, 2021: What We Learned from You: Survey Results

This summer, we asked WebJunction learners to complete a satisfaction survey to help us better understand how WebJunction is meeting needs, what is needed going forward, and where we could improve. Over 1,900 members of the WebJunction community—which includes anyone who took a course in the Course Catalog, attended a webinar, or subscribes to our newsletter—took the time to respond, and for that we are very grateful! Knowing what's working and what could be improved helps us immensely to adjust and make your experience even better. Read more...


August 18, 2021: Courses to Help Develop, Diversify, and Weed Your Collections

As library staff continue to adapt to ever-evolving programming and services, it’s important to also tend to one of the library’s core offerings, the collections. Looking for a place to start? Explore these featured courses and recorded webinar in the WebJunction Course Catalog to refresh or learn new skills to help manage the collections. These learning opportunities cover collection development basics, how to evaluate and diversify a picture book collection, and the value and importance of weeding. Read more...


August 4, 2021: The Power of Partnerships, Now More than Ever

Libraries have long understood the importance of partnerships in meeting community needs, and the pandemic has brought renewed awareness to the power of partnerships. This month we're highlighting WebJunction partners, Infopeople and the Association for Rural & Small Libraries and their valuable contributions to library staff learning, as well as new research on how rural libraries have strengthened and initiated local partnerships to meet the needs of older adults during the pandemic. Read more...


July 21, 2021: Growing Social and Emotional Intelligence

With libraries increasingly returning to in-person services and patrons returning to our facilities, it’s a great time to brush up on customer service and communication skills. These topics are always in high demand at WebJunction, and two of our most popular listings in the Course Catalog are highlighted below, along with a recent addition from Infopeople. These courses will help rebuild and strengthen social and emotional skills, and improve interactions with the public and colleagues. Read more...


July 7, 2021: Halfway Through 2021! Opportunities and Resources from WebJunction

Summer is in full swing and we are halfway through 2021 – which has many of us looking back at the last six months wondering where the time went! With so much happening, it’s likely that some things snuck by that you meant to look into. Maybe it was a webinar, an inspiring story, or an idea for your next great program idea. We know it’s tough to stay on top of everything, so we collected a quick look back at some of the fantastic programming and resources published on WebJunction since January for you to explore. Read more...


June 16, 2021: Help Shape Our Services

We invite you to provide input in our WebJunction Satisfaction Survey to help shape our services. Please take a few minutes to share your opinions on the value of WebJunction and areas for improvement. Our goal is to make sure that WebJunction continues to be the best resource for supporting all kinds of library learning. And if you are attending the American Library Association Annual conference next week, we hope you'll join our OCLC sessions at ALA. Read more...


June 2, 2021: New Online Community Engagement Hub

OCLC has launched a new community engagement hub with solutions from library leaders, links to training and educational content, upcoming webinar opportunities, related research materials, and quick-hit ideas that you can take action on right now. And check out other news and upcoming events. Read more...


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