Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Small and Rural Libraries in Tourism Economies: Part 2

Publish Date: News / 25 March 2020

In part 2 of the series, Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, explore how libraries assess community needs in relation to outdoor tourism and recreation economies, and ex...

Small and Rural Libraries in Tourism Economies: Part 1

Publish Date: News / 11 March 2020

Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, reflect on preliminary research into how rural counties with outdoor tourism and recreation economies benefit from population sta...

Public Libraries and the 2020 Census

Publish Date: News / 2 January 2020

Federal funding for public libraries will be determined by the 2020 U.S. Census results, with ALA reporting that "more than $1 billion in federal funding for libraries will be allocated to states based on the 2020 Census." In addition to fe...

Quick Wins Through Community Discovery

Publish Date: News / 5 September 2019

When libraries look to expand or revitalize the programs and services that they offer, they often turn to their community for inspiration and ideas. And the best way to learn what the community wants, is to ask, listen and observe! Using a design thi...

Prioritizing Accessibility and Disability Inclusion at Your Library

Publish Date: News / 18 July 2019

Putting a focus on accessibility helps create a library that can be enjoyed by more people and can connect more people to the information and resources they need. Opportunities to make libraries more accessible can include decisions about your collec...