Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

July 8, On Implicit Bias and Communication

Publish Date: News / 8 July 2021

Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library.

Smart Spaces are Community Places

Publish Date: Webinar / 27 April 2021

In this webinar, learn design thinking principles that can be used in collaboration with the community, to identify and meet space and programming needs for active learning.

Smart Space Transformations Transcend Library Closures

Publish Date: News / 12 March 2021

In the spring of 2020, the 15 small and rural libraries participating in WebJunction’s Small Libraries Create Smart Spaces project were on the verge of activating their newly transformed smart spaces with collaborative community programmi...

Taking the Plunge into Prototyping

Publish Date: News / 4 March 2021

After opening up a world of possibilities with community discovery and ideation brainstorming, the Small Libraries Create Smart Spaces libraries were ready to move on to the next step in the design thinking process: prototyping. Creating a prototype ...

Turning Community Input into Workable Ideas

Publish Date: News / 17 February 2021

In their community discovery process, the 15 libraries participating in the second round of Small Libraries Create Smart Spaces learned that community input is likely to lead to more questions than neat, complete answers. In sorting through the tangl...

Small Libraries Discover Their Communities

Publish Date: News / 9 February 2021

The design thinking process begins with a deep investigation into a community’s values, needs, and interests before rushing to develop space and service transformations. Forging connections and starting conversations with your community are essential...