Assessment, Evaluation & Planning


With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Advice from the Trenches: You’re Not Alone

 News / Last Modified: 06 September 2018

Lynn Silipigni Connaway has collected sage advice from the trenches, for those working through assessment projects, and in anticpation of the next session in our webinar series.

Assessment projects can be intimidating and overwhelming. I hav...

Are You Ready to Dig into Assessment Data?

 News / Last Modified: 28 August 2018

Back in April, WebJunction and OCLC Research hosted the first webinar in a three-part series on assessing, evaluating and sharing your library’s impact. With nearly 300 attendees in the first session, we know that this topic is important to libraries...

Webinar Series: Evaluating and Sharing Your Library's Impact

 News / Last Modified: 24 August 2018

Ensure your library's programs and services are meeting patrons' needs and exceeding expectations by using evaluation techniques that demonstrate results. This three-part webinar series on user-centered assessment and evaluation will help you go from...

IMLS FY 2013 Public Libraries Survey Reveals Increase in Participation

 News / Last Modified: 17 August 2018

This week the Institute of Museum and Library Services (IMLS) released the report Public Libraries in the United States Survey: Fiscal Year 2013, which found shifts in Americans' interaction with public library materials, programs and services. <...

Engage Your Community when Planning for Change

 News / Last Modified: 17 July 2018

Your role in your public library elevates you to a community leader and change agent. No matter your formal title or the size of your library, you have the opportunity to meet and evolve with your communities' changing needs. As a central learning an...