Assessment, Evaluation & Planning
With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.
Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.
Most Recently Added
Publish Date: Webinar / 19 November 2020
The first in a two-part webinar series, this session will introduce design principles that can be used to enhance and improve future library services.
Publish Date: News / 10 November 2020
This webinar explores library building systems and issues for the accidental facilities manager.
Publish Date: Webinar / 13 April 2020
A 90-minute virtual town hall exploring how libraries of all types are managing the impact of the COVID-19 crisis.
Publish Date: News / 25 March 2020
In part 2 of the series, Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, explore how libraries assess community needs in relation to outdoor tourism and recreation economies, and ex...
Publish Date: News / 11 March 2020
Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, reflect on preliminary research into how rural counties with outdoor tourism and recreation economies benefit from population sta...
Publish Date: News / 2 January 2020
Federal funding for public libraries will be determined by the 2020 U.S. Census results, with ALA reporting that "more than $1 billion in federal funding for libraries will be allocated to states based on the 2020 Census." In addition to fe...
Publish Date: News / 5 September 2019
When libraries look to expand or revitalize the programs and services that they offer, they often turn to their community for inspiration and ideas. And the best way to learn what the community wants, is to ask, listen and observe! Using a design thi...
Publish Date: News / 18 July 2019
Putting a focus on accessibility helps create a library that can be enjoyed by more people and can connect more people to the information and resources they need. Opportunities to make libraries more accessible can include decisions about your collec...
Publish Date: News / 27 June 2019
ALA Annual is always overflowing with sessions to help library staff take a step back and think about their libraries, services, and approach to their communities. This year was no exception, and there were many stand-out sessions dedicated to rethin...
Publish Date: Webinar / 11 June 2019
This webinar presents tools, methodologies and strategies that can be used to gather input and uncover the heart and aspirations of your community.