Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Library Needs and Responses to the Opioid Crisis: A Town Hall Summary

 News / Last Modified: 12 April 2018

The opioid overdose and addiction crisis is crashing through American cities and towns. Opioids, including prescription drugs and heroin, now kill 91 people each day and the number of opioid associated deaths have more than quadrupled since 1999.

Opioid Crisis: Libraries, Resources, Context and Data

 News / Last Modified: 12 April 2018

Over two million people in the U.S. are estimated to be dependent on prescription opioids or heroin. This national epidemic is affecting communities of all sizes and the public libraries that serve them. We've begun to collect links to news, resource...

Opioid Crisis Town Hall: Library Needs and Responses

 Webinar / Last Modified: 12 April 2018

WebJunction and PLA invites libraries and their community partners to join this virtual town hall discussion about current library needs and possible responses to the nation's opioid crisis.

New National Study Reveals Voter Perceptions of Libraries

 News / Last Modified: 06 April 2018

The Public Library Association, a division of the American Library Association, and the ALA Office for Library Advocacy, in partnership with OCLC, today released the report, From Awareness to Funding: Voter Perceptions and Support of Public Libraries...

Taking Community Partnerships to the Next Level

 Webinar / Last Modified: 30 March 2018

This webinar presents innovative approaches to establishing community-led partnerships, grown from relationships built on shared goals and values.

Immigrant Asset Mapping at Halifax Public Libraries

 News / Last Modified: 30 March 2018

Immigrants are such a hot-button issue these days that TechSoup for Libraries decided to search for a library that does excellent work to serve these specialized patrons. The U.S. immigrant population is roughly one in six people. Canada is having an...