Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Library Needs and Responses to the Opioid Crisis: A Town Hall Summary

 News / Last Modified: 19 November 2018

The opioid overdose and addiction crisis is crashing through American cities and towns. Opioids, including prescription drugs and heroin, now kill 91 people each day and the number of opioid associated deaths have more than quadrupled since 1999.

Reflections on Opioid Crisis Town Hall

 News / Last Modified: 19 November 2018

In collaboration with the Public Library Association, WebJunction hosted the Opioid Crisis Town Hall: Library Needs and Responses, on September 12, 2017 (see Town Hall Summary). Three months following the event, we surveyed participants, asking them ...

Opioid Crisis: Libraries, Resources, Context and Data

 News / Last Modified: 19 November 2018

Over two million people in the U.S. are estimated to be dependent on prescription opioids or heroin. This national epidemic is affecting communities of all sizes and the public libraries that serve them. We've begun to collect links to news, resource...

Opioid Crisis Town Hall: Library Needs and Responses

 Webinar / Last Modified: 19 November 2018

WebJunction and PLA invites libraries and their community partners to join this virtual town hall discussion about current library needs and possible responses to the nation's opioid crisis.

Webinar Series: Evaluating and Sharing Your Library's Impact

 News / Last Modified: 18 October 2018

Ensure your library's programs and services are meeting patrons' needs and exceeding expectations by using evaluation techniques that demonstrate results. This three-part webinar series on user-centered assessment and evaluation will help you go from...

Advice from the Trenches: You’re Not Alone

 News / Last Modified: 06 September 2018

Lynn Silipigni Connaway has collected sage advice from the trenches, for those working through assessment projects, and in anticpation of the next session in our webinar series.

Assessment projects can be intimidating and overwhelming. I hav...

Are You Ready to Dig into Assessment Data?

 News / Last Modified: 28 August 2018

Back in April, WebJunction and OCLC Research hosted the first webinar in a three-part series on assessing, evaluating and sharing your library’s impact. With nearly 300 attendees in the first session, we know that this topic is important to libraries...

IMLS FY 2013 Public Libraries Survey Reveals Increase in Participation

 News / Last Modified: 17 August 2018

This week the Institute of Museum and Library Services (IMLS) released the report Public Libraries in the United States Survey: Fiscal Year 2013, which found shifts in Americans' interaction with public library materials, programs and services. <...