Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

New Playbook for Libraries in Public Health Emergencies

Publish Date: News / 13 September 2022

Public libraries have been deeply impacted by the COVID-19 pandemic on many levels. Navigating the sea of decision-making related to communicating during a crisis, managing staff needs, and maintaining our facilities have been major tasks. The newly ...

Resources for Planning Your New Model Library

Publish Date: News / 15 February 2022

This article provides an overview of the New Model Library research, supporting learner guide, examples from public libraries, and information about an upcoming webinar on the topic. We hope that these materials can help facilitate local conversa...

Skills for Community-Centered Libraries Curriculum Available

Publish Date: News / 23 September 2021

Like many libraries across the nation, the Free Library of Philadelphia is undergoing a paradigm shift. Increasingly, our focus is not only on extensive collections but on how we are engaging with our communities. To address this shift, the Free Libr...

On Implicit Bias and Communication

Publish Date: Webinar / 8 July 2021

Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library.