Assessment, Evaluation & Planning
With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.
Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.
Most Recently Added
Publish Date: News / 27 February 2024
Learn about the fundamentals of co-design and explore how to apply them in your library for wildly creative and deeply impactful programs and services.
Publish Date: News / 30 January 2024
Learn how to develop a plan for identifying, reaching, and building relationships with underserved communities.
Publish Date: News / 27 November 2023
In May 2023, with funding from the Mellon Foundation, Brooklyn Public Library (BPL) launched an 18-month research project to collect and study cardholder signup policies from public libraries across the nation. The project aims to identify the range ...
Publish Date: News / 19 September 2023
Libraries are no stranger to change. As community expectations shift, so do our libraries. This adaptability was on full display during the height of the COVID-19 pandemic. But as that pressure has subsided, we’re seeing widespread reflection around ...
Publish Date: Webinar / 9 August 2023
Learn about AI fundamentals, its relevance to libraries of all sizes and types, and how it can enhance services and engage communities.
Publish Date: Webinar / 31 March 2023
This presentation will introduce the principles of Universal Design and offer concrete advice for how to apply each of the principles at any library.
Publish Date: News / 1 February 2023
Each year, the Global Council has selected an area of focus to help concentrate efforts around a challenge facing libraries around the world. This important work spans not only geographic regions, but all types of libraries, and provides opportunitie...
Publish Date: Webinar / 22 September 2022
Presenters will introduce the civil legal issues that arise during natural disasters and share how to support related patron information needs.
Publish Date: Webinar / 15 September 2022
Learn about community-led planning strategies and how to apply them to create highly relevant, inclusive services for, and with, your community.
Publish Date: News / 13 September 2022
Public libraries have been deeply impacted by the COVID-19 pandemic on many levels. Navigating the sea of decision-making related to communicating during a crisis, managing staff needs, and maintaining our facilities have been major tasks. The newly ...