Assessment, Evaluation & Planning
With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.
Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.
Most Recently Added
Publish Date: News / 27 February 2024
Learn about the fundamentals of co-design and explore how to apply them in your library for wildly creative and deeply impactful programs and services.
Publish Date: News / 14 February 2024
The Research Institute for Public Libraries (RIPL) is a national initiative to provide training about data and evaluation to public library workers. While RIPL typically provides in-person trainings, this March it will launch a free, monthly, yearlon...
Publish Date: News / 7 February 2024
Building relationships with systematically excluded communities is one of the most important things your library can do to support relevant, meaningful services. Co-creation can help librarians embody our EDISJ (equity, diversity, inclusion, and soci...
Publish Date: Webinar / 30 January 2024
Learn how to develop a plan for identifying, reaching, and building relationships with underserved communities.
Publish Date: News / 27 November 2023
In May 2023, with funding from the Mellon Foundation, Brooklyn Public Library (BPL) launched an 18-month research project to collect and study cardholder signup policies from public libraries across the nation. The project aims to identify the range ...
Publish Date: News / 19 September 2023
Libraries are no stranger to change. As community expectations shift, so do our libraries. This adaptability was on full display during the height of the COVID-19 pandemic. But as that pressure has subsided, we’re seeing widespread reflection around ...
Publish Date: Webinar / 9 August 2023
Learn about AI fundamentals, its relevance to libraries of all sizes and types, and how it can enhance services and engage communities.
Publish Date: Webinar / 31 March 2023
This presentation will introduce the principles of Universal Design and offer concrete advice for how to apply each of the principles at any library.
Publish Date: News / 1 February 2023
Each year, the Global Council has selected an area of focus to help concentrate efforts around a challenge facing libraries around the world. This important work spans not only geographic regions, but all types of libraries, and provides opportunitie...
Publish Date: Webinar / 22 September 2022
Presenters will introduce the civil legal issues that arise during natural disasters and share how to support related patron information needs.