Assessment, Evaluation & Planning


With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Taking Community Partnerships to the Next Level

 Webinar / Last Modified: 29 May 2018

This webinar presents innovative approaches to establishing community-led partnerships, grown from relationships built on shared goals and values.

Core Library Value: Tools for telling it over and over

 News / Last Modified: 22 May 2018

With all of the library advocacy tools and efforts in play, one might hope to never again read an op-ed piece that claims the library is a dying institution in this age of Google and smartphones. However, the message has not reached everyone in spite...

Evaluating Your Project Plan

 Webinar / Last Modified: 22 May 2018

Part 2 of Project Management 101: Planning Your Project webinar series focused on project plan evaluation, produced by the Coalition to Advance Learning in Archives, Libraries, and Museums.

Webinar Series: Evaluating and Sharing Your Library's Impact

 News / Last Modified: 23 April 2018

Ensure your library's programs and services are meeting patrons' needs and exceeding expectations by using evaluation techniques that demonstrate results. This three-part webinar series on user-centered assessment and evaluation will help you go from...

New National Study Reveals Voter Perceptions of Libraries

 News / Last Modified: 19 April 2018

The Public Library Association, a division of the American Library Association, and the ALA Office for Library Advocacy, in partnership with OCLC, today released the report, From Awareness to Funding: Voter Perceptions and Support of Public Libraries...