Assessment, Evaluation & Planning
18 February 2021
The second in a two-part webinar series, this session will expand on design principles applied by case study libraries, who have been working with the design teams.
19 November 2020
The first in a two-part webinar series, this session will introduce design principles that can be used to enhance and improve future library services.
13 April 2020
A 90-minute virtual town hall exploring how libraries of all types are managing the impact of the COVID-19 crisis.
11 June 2019
This webinar presents tools, methodologies and strategies that can be used to gather input and uncover the heart and aspirations of your community.
25 April 2019
This webinar will explore how libraries play a role creating social connection and identify ways to more intentionally facilitate stronger community bonds.
26 March 2019
Join us to learn about Salt Lake City Public Library's new ground-breaking approach to strategic planning, focused on human-centered service design.
05 March 2019
Learn how to apply the power of data in telling the story of the impact library storytimes have on early learning.
03 October 2018
Part three of a three-part series on evaluating and sharing your library's impact, focused on presenting data to make the case for how your library plays a critical role in your community.
14 August 2018
Part two of a three-part series on evaluating and sharing your library's impact, focused on exploring tools and methods for collecting and analyzing the data.