Assessment, Evaluation & Planning
18 February 2021
Envisioning Future Library Experiences: Service Design Techniques for Responsive Libraries
The second in a two-part webinar series, this session will expand on design principles applied by case study libraries, who have been working with the design teams.
- Venue: Webinar
- Time: 3:00 PM – 4:30 PM Eastern Standard Time, North America [UTC -5]
19 November 2020
Who Are We Designing for and Why? Service Design Techniques for Responsive Libraries
The first in a two-part webinar series, this session will introduce design principles that can be used to enhance and improve future library services.
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10 November 2020
The Accidental Facilities Manager
This webinar explores library building systems and issues for the accidental facilities manager.
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13 April 2020
OCLC Virtual Town Hall: Libraries and the COVID-19 Crisis
A 90-minute virtual town hall exploring how libraries of all types are managing the impact of the COVID-19 crisis.
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11 June 2019
Getting to the Heart of the Community Through Discovery
This webinar presents tools, methodologies and strategies that can be used to gather input and uncover the heart and aspirations of your community.
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25 April 2019
The Library as Social Connector: Forging Community Connection
This webinar will explore how libraries play a role creating social connection and identify ways to more intentionally facilitate stronger community bonds.
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26 March 2019
Strategic Planning in a Deeply Weird World: The Flexible Roadmap Field Guide Approach
Join us to learn about Salt Lake City Public Library's new ground-breaking approach to strategic planning, focused on human-centered service design.
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05 March 2019
Supercharge Your Storytime Assessment: Using Data to Tell Your Story
Learn how to apply the power of data in telling the story of the impact library storytimes have on early learning.
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03 October 2018
Take Action: Using and Presenting Research Findings to Make Your Case
Part three of a three-part series on evaluating and sharing your library's impact, focused on presenting data to make the case for how your library plays a critical role in your community.
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14 August 2018
Digging into Assessment Data: Tips, Tricks, and Tools of the Trade
Part two of a three-part series on evaluating and sharing your library's impact, focused on exploring tools and methods for collecting and analyzing the data.
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Related Topics
- Access & Equity
- Advocacy
- Budgets & Funding
- Building Digital Communities: Pilot
- Children
- Customer Service
- Digital Inclusion
- Friends, Trustees & Volunteers
- Health Happens in Libraries
- Manage Staff Development
- Managing Public Computers
- Marketing
- Organizational Management
- Outreach
- Partnerships & Collaboration
- Personal Growth & Development
- Policies
- Programming
- Public Libraries Respond to the Opioid Crisis with Their Communities
- REopening Archives, Libraries, and Museums (REALM): A COVID-19 Research Project
- Rural Library Sustainability Program
- Small Libraries Create Smart Spaces
- Social Media
- Space Planning
- Spanish Speakers
- Supercharged Storytimes for All
- Workforce Services
- eBooks & Devices