Teaching Patrons

Computer Literacy Class taught by volunteers

Workshops and training for patrons have become a cornerstone of library services. From culinary literacy to digital literacy, and from makerspaces to learning circles, these training materials and examples, developed by library staff from around the country, will support your work teaching patrons.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: walthampubliclibrary , CC BY-NC-ND 2.0

Most Recently Added

Facilitator Guide: Group Learning in a Self-Paced Course

Publish Date: News / 27 August 2020

Courses that are designed to be self-paced often pose challenges for the learner, especially around feelings of isolation and lack of motivation. This guide provides a framework for organizing, structuring and leading a group of learners through self...

Delivering Engaging Online Learning: The Three Ps of Preparation

Publish Date: News / 13 August 2020

This article is the first installment in the Delivering Engaging Online Learning series on strategies for cultivating dynamic, engaging online virtual learning experiences. Libraries of all types—K-12, public, university, and more—are exploring vario...

Is That Real? A Crash Course in Verifying Online Content

Publish Date: Webinar / 22 May 2019

In this webinar with the News Literacy Project, learn about tools and skills needed to verify the authenticity of user-generated content, and explore ways to share this information with teen and adult patrons.

Crowdsourcing Alternatives to "There Are No Stupid Questions"

Publish Date: News / 16 April 2019

Libraries are a place for finding answers, but first come the questions. Whether working at the reference desk or teaching a class, you've likely had more than a handful of patrons approach you to say, "I have a stupid question." My respons...

Help Teens Build Financial Well-being at Your Library

Publish Date: Webinar / 26 February 2019

This webinar, in collaboration with CFPB, provides resource and programming ideas for libraries to help teen patrons become empowered to navigate their financial futures.