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Outreach

Woman in Sailor Moon costume stands in front of i heart libraries banner

Outreach meets community needs with both traditional and new services, in dynamic and changing environments. Whether providing services to those who can't come to the library, or reaching out to those who are underserved, library outreach and community engagement ensures equitable delivery of library services to all people.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Bart Heird, CC BY-NC-ND 2.0

Most Recently Added

Bridgebuilding Case Study: District of Columbia Public Library

Publish Date: News / 26 June 2026

 In late 2025, Washington DC’s sense of security was strained, and many residents were feeling anxious and divided. DC Public Library (DCPL) recognized the library could play a critical role in bringing neighbors together during this tense time. DCPL...

Bridgebuilding Case Study: Shawano County Library

Publish Date: News / 25 June 2026

Like many communities, Shawano’s residents want to connect more but don’t always know how. This is particularly true for the elderly population and those recently released from the local jail. “People want community, but don’t really know how to make...

Bridgebuilding Case Study: Pottsboro Area Public Library

Publish Date: News / 25 June 2026

Big changes are coming to Pottsboro, with substantial tech investment happening in nearby communities, but many members of the community are disconnected from one other and lack an understanding of how to work together to influence their community’s ...

Bridgebuilding Case Study: North Liberty Library

Publish Date: News / 24 June 2026

North Liberty Library (NLL) plays the role as trusted community connector. Its adult services staff have made bridge building a primary focus and, building connections between different people a top priority. As part of the IREX initiative, NLL pilot...

Bridgebuilding Case Study: Newburgh Free Library

Publish Date: News / 24 June 2026

Newburgh Free Library saw the need to create opportunities for socioeconomic mixing between new and long-term residents. Through a series of “Meet Your Neighbor Events” they tested different approaches to drive turnout and to facilitate bridging. The...

Rooted in connection: Libraries designing for belonging and community

Publish Date: News / 11 February 2025

Despite living in an age of unprecedented digital connectivity, people are feeling the increasing effects of loneliness and isolation. These challenges extend beyond individuals, weakening the health, resilience, and trust of entire communities. The ...

2025 National Day of Racial Healing

Publish Date: News / 17 December 2024

The National Day of Racial Healing (NDORH) is an opportunity for people, organizations, and communities to call for racial healing, bring people together in their shared humanity and take action together to create a more just and equitable world.