Outreach
Outreach meets community needs with both traditional and new services, in dynamic and changing environments. Whether providing services to those who can't come to the library, or reaching out to those who are underserved, library outreach and community engagement ensures equitable delivery of library services to all people.
Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.
Photo: Bart Heird, CC BY-NC-ND 2.0
Most Recently Added
Bridgebuilding Case Study: District of Columbia Public Library
Publish Date: News / 26 June 2026
In late 2025, Washington DC’s sense of security was strained, and many residents were feeling anxious and divided. DC Public Library (DCPL) recognized the library could play a critical role in bringing neighbors together during this tense time. DCPL...
Bridgebuilding Case Study: Shawano County Library
Publish Date: News / 25 June 2026
Like many communities, Shawano’s residents want to connect more but don’t always know how. This is particularly true for the elderly population and those recently released from the local jail. “People want community, but don’t really know how to make...
Bridgebuilding Case Study: Pottsboro Area Public Library
Publish Date: News / 25 June 2026
Big changes are coming to Pottsboro, with substantial tech investment happening in nearby communities, but many members of the community are disconnected from one other and lack an understanding of how to work together to influence their community’s ...
Introduction to Bridgebuilding: A course for strengthening community trust and connection
Publish Date: News / 24 June 2026
Public libraries provide spaces where people of all backgrounds can connect, learn, and build a shared future. They also help build social trust and civic engagement. To support this vital work, IREX, the Urban Libraries Council, and OCLC’s WebJuncti...
Bridgebuilding Case Study: North Liberty Library
Publish Date: News / 24 June 2026
North Liberty Library (NLL) plays the role as trusted community connector. Its adult services staff have made bridge building a primary focus and, building connections between different people a top priority. As part of the IREX initiative, NLL pilot...
Bridgebuilding Case Study: Newburgh Free Library
Publish Date: News / 24 June 2026
Newburgh Free Library saw the need to create opportunities for socioeconomic mixing between new and long-term residents. Through a series of “Meet Your Neighbor Events” they tested different approaches to drive turnout and to facilitate bridging. The...
Beyond the branch: Lessons from taking library outreach to underserved communities
Publish Date: News / 22 May 2026
Arapahoe Libraries in Colorado share their experience providing outreach services to Hispanohablantes, (a group or community whose first language is Spanish or Castilian Spanish) who may never have used a library in the US or their home country. Thei...
Healthy Places by Design: Advancing social connection and community wellbeing
Publish Date: News / 25 February 2025
Healthy Places by Design is a nonprofit consulting organization dedicated to advancing community-led action and implementing proven, place-based strategies to improve health and wellbeing for all. By focusing on the built environment and social facto...
Rooted in connection: Libraries designing for belonging and community
Publish Date: News / 11 February 2025
Despite living in an age of unprecedented digital connectivity, people are feeling the increasing effects of loneliness and isolation. These challenges extend beyond individuals, weakening the health, resilience, and trust of entire communities. The ...
2025 National Day of Racial Healing
Publish Date: News / 17 December 2024
The National Day of Racial Healing (NDORH) is an opportunity for people, organizations, and communities to call for racial healing, bring people together in their shared humanity and take action together to create a more just and equitable world.
Community engagement
Where do you go for inspiration? Invigorate your community engagement efforts with advice from library leaders.
