Picture this: answering a question for a patron from the comfort of their kitchen table or while one waits to pick up their kids from school. The opportunity and flexibility that online reference service provides makes a positive difference in the li...

Mention collection development and most librarians think of the selection of new materials for the library. Weeding - removing library materials from your collection - is an often forgotten, yet integral part of collection development. In this update...

This summer WebJunction is pleased to host, in collaboration with the Association for Rural and Small Libraries and Library Journal, a two-part webinar series exploring library policies and procedures related to intellectual freedom, privacy, and con...

In fall 2017, WebJunction cohosted a series of webinars with TechSoup on social media in libraries. In conjunction with the series, library staff were asked in a survey, if social media policies were in place in their libraries. The most common respo...

Since her first article, iFought the iPads (and iWon), Sally-Adrina has heard from several librarians struggling with a common problem: iPad passcodes. At Rapid City Public Libraries, they experienced the same issue. A child or an...

When Rapid City Public Libraries decided to add iPads to the Children's Area, I volunteered for the project. In the end this project took me a couple of months to tackle but the number of children using the iPads made it worth the effort. I hope by s...

A session at the annual Ontario Library Association Super Conference presented by Markham Public Library (MPL) staff, called Evolution of the Revolution: Customer Service at MPL, resonated with us at Halifax Public Libraries. MPL had been grappling w...