Assessment, Evaluation & Planning

  • Getting Feedback with Patron Surveys: West Custer County Library

    Checking in with patrons is important, whether to measure awareness, satisfaction, or to get input before small or big changes. However, many factors can keep libraries from obtaining that feedback—lack of staff time or experience, for example. <...

  • IMLS FY 2013 Public Libraries Survey Reveals Increase in Participation

    This week the Institute of Museum and Library Services (IMLS) released the report Public Libraries in the United States Survey: Fiscal Year 2013, which found shifts in Americans' interaction with public library materials, programs and services. <...

  • Make New Ideas Routine: Purposeful Innovation Webinar Recap

    This week Christa Werle, Public Services Project Manager, Sno-Isle Libraries (WA), presented the enlightening webinar Purposeful Innovation: Idea Management for Libraries. Werle outlined the need for building a collaborative, transparent framework to...

  • Re-Envisioning Public Libraries: Action Guide Now Available

    The Aspen Institute has released an Action Guide for libraries to accompany the 2014 report, Rising to the Challenge: Re-envisioning Public Libraries. In a recent Infopeople webinar, Susan Hildreth an Aspen Fellow, shared highlights from the report a...

  • A Challenge from OpenIDEO

    We've been following the work of IDEO, and more specifically OpenIDEO, and are very excited to share with you, their latest Challenge. We 've submitted a 'Contribution' to the Challenge and invite you to take a look at what we've prov...

  • Off to the Right Start: Planning for Projects Large and Small

    When inspiration strikes and you have the seed of an idea for a new project, it can be exciting as well as daunting.How can you get others on board with your idea, and what will make your project more likely to succeed? A recent webinar series boiled...

  • Great Ideas for Innovative Community Engagement

    A recent Huffington Post article tells of a Facebook experiment that spawned over 150 community-generated ideas on the future of Miami's libraries. Rebecca Fishman Lipsey and Francine Madera, in 100 Great Ideas for the Future of Libraries -- A Ne...

  • IMLS Survey Report: Public Libraries in FY2012

    This week, the Institute of Museum and Library Services (IMLS) released the report for the Public Libraries in the United States Survey: Fiscal Year 2012, an analysis of the most comprehensive annual data collection of U.S. public library statistics....

  • Libraries are Development

    Around the globe, libraries are a force to be reckoned with. A recent webinar highlighted cutting-edge libraries in developing and transitioning countries that are empowering their communities to achieve local goals. Presenters Bill Cartwright, Presi...

  • Pew Research Center shows 7 Surprising Facts about Libraries

    On 30th June, the Pew Research Center published the results of their typology on Americans’ response to public libraries. With a nod to the ALA’s Annual Conference in La...