Assessment, Evaluation & Planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Opioid Crisis Town Hall: Library Needs and Responses

 Webinar / Last Modified: 13 September 2017

WebJunction and PLA invites libraries and their community partners to join this virtual town hall discussion about current library needs and possible responses to the nation's opioid crisis.

Opioid Crisis: Libraries, Resources, Context and Data

 News / Last Modified: 12 September 2017

Over two million people in the U.S. are estimated to be dependent on prescription opioids or heroin. This national epidemic is affecting communities of all sizes and the public libraries that serve them. We've begun to collect links to news, resource...

IFLA's Global Vision: An Interactive Discussion

 Webinar / Last Modified: 24 August 2017

In this highly interactive webinar, join with the Association for Rural & Small Libraries to discuss the future of libraries as part of IFLA's Global Vision initiative.

Writing a Mission Statement

 Document / Last Modified: 12 June 2017

A mission statement is a powerful way to inform your staff, community, and board members about the purpose of the library. The mission statment also provides a guiding force behind planning and decision making. This article provides tips and suggest...

Pew Type-ifies Library Users with New Quiz

 News / Last Modified: 06 June 2017

Back in March, The Internet Project at Pew Research released the results from their library engagement poll, From Distant Admirers to Library Lovers-and beyond: A typology of public library engagement in America. This week Pew has released a suppleme...

Getting on Your Community's Leadership Team

 Document / Last Modified: 06 June 2017

This excerpt from "The Library Board Strategic Guide: Going to the Next Level" explains why a library should be part of its community's leadership and planning team -- and how to get started in that direction.

How Libraries can meet the Evolving Needs of Patrons in the Digital Age

 Webinar / Last Modified: 05 June 2017

A webinar presenting research from the Pew Research Center’s Internet & American Life Project, providing insight on what types of services Americans value in their library and what types of services they would like to see their library start to offer...