Assessment, Evaluation & Planning
With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various tools, surveys, or focus group methods being used by libraries to do needs assessments and evaluation to inform decisions about facilities and services to serve community needs.
Most Recently Added
Webinar / Last Modified: 19 May 2017
Part one in a three-part webinar series about Measures that Matter, a project from IMLS and COSLA, surveying the current state of public library data, assessing current strengths and weaknesses and formulating a plan for future action.
Document / Last Modified: 17 May 2017
This excerpt from "Collecting and Using Public Library Statistics" discusses the connection between planning and data collection.
News / Last Modified: 15 May 2017
We've been following the work of IDEO, and more specifically OpenIDEO, and are very excited to share with you, their latest Challenge. We 've submitted a 'Contribution' to the Challenge and invite you to take a look at what we've prov...
Document / Last Modified: 05 May 2017
This digital literacy guidebook was created under a grant from the Institute of Museum and Library Services, and is designed for state libraries to use in exploring potential state-level investments and partnerships that advance digital literacy.
Webinar / Last Modified: 05 May 2017
A webinar presenting research from the Pew Research Center’s Internet & American Life Project, providing insight on what types of services Americans value in their library and what types of services they would like to see their library start to offer...