With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? Explore various tools, surveys, or focus group methods being used by libraries to do needs assessments which inform decisions about facilities and services to serve community needs.
Most Recently Added
Webinar / Last Modified: 15 April 2017
Part one in a three-part webinar series about Measures that Matter, a project from IMLS and COSLA, surveying the current state of public library data, assessing current strengths and weaknesses and formulating a plan for future action.
News / Last Modified: 06 March 2017
Access to computers in public libraries changes lives. The landmark study Opportunity for All (2009) illustrated this decisively, with compelling national findings about the extent to which library computers are used to gain admission to college, obt...
News / Last Modified: 02 February 2017
Your role in your public library elevates you to a community leader and change agent. No matter your formal title or the size of your library, you have the opportunity to meet and evolve with your communities' changing needs. As a central learning an...
Webinar / Last Modified: 12 January 2017
A webinar presented in collaboration with ARSL outlining the steps of an engaged planning process, to align library capabilities with community needs and aspirations.
Webinar / Last Modified: 13 December 2016
A webinar with the PEARL Project, designed to enhance the role of the public library in rural areas through community partnerships and outreach plans.