Needs Assessment

needs assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? Explore various tools, surveys, or focus group methods being used by libraries to do needs assessments which inform decisions about facilities and services to serve community needs.

Most Recently Added

Evaluating Your Project Plan

 Webinar / Last Modified: 19 February 2015

Part 2 of Project Management 101: Planning Your Project webinar series focused on project plan evaluation, produced by the Coalition to Advance Learning in Archives, Libraries, and Museums.

Key Elements of a Project Plan

 Webinar / Last Modified: 19 February 2015

Part 1 of Project Management 101: Planning Your Project webinar series focused on the key elements of a project plan, produced by the Coalition to Advance Learning in Archives, Libraries, and Museums.

IMLS Survey Report: Public Libraries in FY2012

 News / Last Modified: 17 February 2015

This week, the Institute of Museum and Library Services (IMLS) released the report for the Public Libraries in the United States Survey: Fiscal Year 2012, an analysis of the most comprehensive annual data collection of U.S. public library statistics....

Digital Inclusion Survey

 News / Last Modified: 03 December 2014

All public libraries are encouraged to participate in the Digital Inclusion Survey at http://digitalinclusion.umd.edu, before November 22, 2014. Building on the success of the 2013 Digital Inclusion Survey, iPAC has launched the 2014...

The Customer Focused Library

 Webinar / Last Modified: 26 August 2014

Archive and related resources from March 17, 2009 webinar about the Metropolitan Library System (Chicago) study of the customer experience from a retail perspective.