With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? Explore various tools, surveys, or focus group methods being used by libraries to do needs assessments which inform decisions about facilities and services to serve community needs.
Most Recently Added
Webinar / Last Modified: 01 December 2016
A webinar presented in collaboration with ARSL outlining the steps of an engaged planning process, to align library capabilities with community needs and aspirations.
Webinar / Last Modified: 28 November 2016
Archive and related resources from September 26, 2011 webinar with Tracey Jones-Grant, Kenneth Williment, and Randy Gatley on the Working Together Project and ongoing Community-Led library efforts.
News / Last Modified: 28 November 2016
As we celebrate WebJunction's #WJ10th anniversary, we're pleased to recognize a new work by a webinar presenter alum, Kenneth Williment, co-author of Developing Community-Led Public Libraries. In Canada and the UK, libraries have been using ...
Document / Last Modified: 28 November 2016
Links to resources and articles related to the efforts and outcomes of a four-year Canadian libraries project involving communities in the development and delivery of library services.
Webinar / Last Modified: 17 November 2016
A webinar on how to effectively turn data into visuals that tell the story of your library's impact.