Community Relations

  • Engage Your Community when Planning for Change

    Your role in your public library elevates you to a community leader and change agent. No matter your formal title or the size of your library, you have the opportunity to meet and evolve with your communities' changing needs. As a central learning an...

  • What's Your Story?

    You need to tell your story. Whether you call it story-telling, marketing, advocacy, promotion or community outreach, you need to make your library's story heard in your community. To tell your story effectively, you must understand your own...

  • 3 Ways Libraries Can Channel Understanding in Confusing Times

    As individuals and communities react to conflict in the world, we're reminded of the ways in which libraries often serve as a sanctuary for those looking for physical or emotional safety. But unfortunately, even the committed and welcoming staff who ...

  • Four Ways to Reach Entrepreneurs in Your Community

    If you are looking for an impressive number of resources, templates and ideas on how to reach and serve entrepreneurs at your library, then look no further than the webinar Support Small Business Development at Your Library.

    Laura Metzler, Sma...

  • Know Thy Community: Tips for Rural Library Directors

    If the recent webinar Beyond the Job Description: Ten Practical Tips for the Rural Library Director could be summed up in one sentence, it might just be: "Make sure you know your community and that your community knows you."

    Jennifer...

  • Getting Feedback with Patron Surveys: West Custer County Library

    Checking in with patrons is important, whether to measure awareness, satisfaction, or to get input before small or big changes. However, many factors can keep libraries from obtaining that feedback—lack of staff time or experience, for example. <...

  • Growing Library Garden Programs

    Upon hearing news of First Lady Michelle Obama's surprise visit to school and community gardens, we thought it would be a good time to collect together a list of related resources and examples of libraries who are creating gardens and hosting garden ...

  • Consider Your Library’s Community Health Programming Holistically

    Dedicated planning time is a precious commodity in library land. It can sometimes be challenging to find a good starting point to identify a new program or update a programming idea without becoming overwhelmed. We're pleased to share with you some r...

  • Library Spotlight: Senior Programs at Westerville Public Library

    Every community is unique, which of course means that each library is unique. Take, for example, Westerville Public Library in Westerville, Ohio. Westerville is a city of about 37,000, situated fewer than 20 miles north of Columbus, and just a stone'...

  • IMLS FY 2013 Public Libraries Survey Reveals Increase in Participation

    This week the Institute of Museum and Library Services (IMLS) released the report Public Libraries in the United States Survey: Fiscal Year 2013, which found shifts in Americans' interaction with public library materials, programs and services. <...