Community Relations

  • Getting Feedback with Patron Surveys: West Custer County Library

    Checking in with patrons is important, whether to measure awareness, satisfaction, or to get input before small or big changes. However, many factors can keep libraries from obtaining that feedback—lack of staff time or experience, for example. <...

  • Growing Library Garden Programs

    Upon hearing news of First Lady Michelle Obama's surprise visit to school and community gardens, we thought it would be a good time to collect together a list of related resources and examples of libraries who are creating gardens and hosting garden ...

  • Consider Your Library’s Community Health Programming Holistically

    Dedicated planning time is a precious commodity in library land. It can sometimes be challenging to find a good starting point to identify a new program or update a programming idea without becoming overwhelmed. We're pleased to share with you some r...

  • Library Spotlight: Senior Programs at Westerville Public Library

    Every community is unique, which of course means that each library is unique. Take, for example, Westerville Public Library in Westerville, Ohio. Westerville is a city of about 37,000, situated fewer than 20 miles north of Columbus, and just a stone'...

  • IMLS FY 2013 Public Libraries Survey Reveals Increase in Participation

    This week the Institute of Museum and Library Services (IMLS) released the report Public Libraries in the United States Survey: Fiscal Year 2013, which found shifts in Americans' interaction with public library materials, programs and services. <...

  • Big Talk (Ideas, Collaboration, Difference) from Small Libraries 2016

    The fifth annual Big Talk from Small Libraries online conference was once again a showcase of the great work small libraries do across the United States and Canada. On February 26, 470 attendees from all over North America listened in on 12 speakers ...

  • Re-Envisioning Public Libraries: Action Guide Now Available

    The Aspen Institute has released an Action Guide for libraries to accompany the 2014 report, Rising to the Challenge: Re-envisioning Public Libraries. In a recent Infopeople webinar, Susan Hildreth an Aspen Fellow, shared highlights from the report a...

  • Advancing Health Equity through Services to Patrons Experiencing Homelessness

    "In order to maximize opportunities for access experienced by certain groups, a good society commits resources in order to level the playing field…if access policies concentrate solely on the objective of equality without reference to equity, th...

  • ConnectED Library Challenge Summit

    The White House hosted a convening on Tuesday, with mayors, county executives, school superintendents, and library leaders from approximately 50 cities and counties, as part of a national initiative to connect students to public library system resour...

  • Durable Transformation: Library Spaces Continue to Activate Community

    Early in 2014, two Washington libraries launched newly transformed areas in the middle of their floor space, replacing static (mostly CD) shelving with dynamic spaces for active community engagement. Working with WebJunction under a grant from the Al...