WebJunction webinar recordings
To view and register for upcoming WebJunction webinars, go to: WebJunction webinar calendar
Recorded webinars are sorted below by date with the most recent webinars on top. You may also use the links at right to browse these and other webinars by topic.
WebJunction’s catalog of courses and webinar recordings on library topics is open to all library workers, board members, trustees, students and volunteers. A certificate of completion is provided after you have completed any course or webinar that you enroll in. Go to the WebJunction Course Catalog »
Recorded webinars
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04 February 2014
Library Surveys for Success
In this webinar, learn the fundamentals of creating, disseminating and analyzing a library survey in order to better understand the needs of your community, and to build awareness of the services your library provides.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Standard Time, North America [UTC -5]
This event has passed. View the archive.
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15 January 2014
Flexible Spaces – Flexible Futures
A webinar focused on library space planning and on how changing patron needs are leading to changed library spaces.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Standard Time, North America [UTC -5]
This event has passed. View the archive.
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12 December 2013
Extreme Customer Service, Every Time
In this webinar, learn how to commit to library customer service that will create an experience beyond all patron expectations.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Standard Time, North America [UTC -5]
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12 November 2013
Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach
This webinar explores stress-reduction skills and strategies to help face challenging situations that impact our personal work styles, our organizations, and the communities we serve.
- Venue: Webinar
- Time: 2:00 PM – 3:30 PM Eastern Standard Time, North America [UTC -5]
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23 October 2013
Outside the Box - Placemaking, Partnerships & Community Event Design
A webinar with the Outside the Box program exploring how libraries are leveraging the placemaking process to build community engagement through local entertainment events.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Daylight Time, North America [UTC -4]
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08 October 2013
Serving Readers: Beyond the Basics
This webinar expands on basic premises and practices of reader's advisory, exploring new ways to address the needs of your library's core constituency of readers.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Daylight Time, North America [UTC -4]
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04 June 2013
Amp Up Your Technology Training
A webinar on technology training for communities. Learn how OASIS Connections classes are helping communities build skills and confidence using computers, the Internet and today's technology.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Daylight Time, North America [UTC -4]
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07 February 2013
Self-Directed Achievement: if you give library staff an hour
This webinar shares how staff at the Tooele City Library implemented a "Self-Directed Achievement" model for staff development.
- Venue: Webinar
- Time: 1:00 PM – 2:00 PM Eastern Standard Time, North America [UTC -5]
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15 January 2013
The Impact of an Ice Cream Sundae
A webinar exploring how libraries and community organizations can become innovative partners and collaborators, mixing resources, programs, personnel or funding.
- Venue: Webinar
- Time: 2:00 PM – 3:00 PM Eastern Standard Time, North America [UTC -5]
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12 December 2012
What Would Walt Do?: Quality Customer Service for Libraries
This webinar shares how libraries in Colorado are integrating what they learned at the Disney Institute on Quality Service to improve customer service for patrons.
- Venue: Webinar
- Time: 1:00 PM – 2:00 PM Eastern Standard Time, North America [UTC -5]
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Library service
Access & equity
Children
Collections management
Customer service
Marketing
Older adults & seniors
Outreach
Programming
Readers advisory
Reference
Social library
Spanish speakers
Teaching patrons
Technology
Workforce services
Young adults & teens
Management
Advocacy
Assessment, evaluation & planning
Budgets & funding
Friends, trustees & Volunteers
Job descriptions
Legal responsibilities & ethics
Organizational management
Partnerships & collaboration
Policies
Space planning
Staff training & development
Competencies
Create & deliver training
Manage staff development
Personal growth & development