Reference Services: Tried, True, and New

This webinar will explore both traditional and emerging approaches to library reference, addressing changing patron needs and with varied information resources and formats.

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Reference is still intrinsic to library services. It is evolving with changing patron needs, varied information resources and new delivery formats. Yet much of traditional practice remains important to providing quality information services to patrons. In this webinar, we will explore the balance between traditional and contemporary reference approaches, inviting you to join this open space conversation. What methods do you employ for reference today? What works? What doesn't? How does social media play a role? Let’s learn from each other "how we do reference" so we can find the best fusion of traditional and modern reference service.

This webinar is hosted in collaboration with Drexel University Online and Drexel University's College of Computing & Informatics. Did you know that WebJunction members can receive a 20% tuition reduction for Drexel’s premier online Master’s in Library and Information Science program? Learn more here!

Presented by: Vanessa Irvin Morris, Assistant Teaching Professor, College of Computing & Informatics, Drexel University.

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08 May 2014


2:00 PM – 3:00 PM
Eastern Daylight Time, North America [UTC -4]