Reference

reference
Photo courtesy of Manchester City Library (NH) on Flickr.com

Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as information literacy, internet resources for patrons, answering health and legal questions, and innovations in digital or virtual reference.

Most Recently Added

Librarians Leave "Fort Ref" and Reach Out with Reference

 News / Last Modified: 14 January 2016

The role of reference is changing, and librarians at Douglas County Libraries in Colorado, United States, took an active approach to examining what reference could look like for their community. Through a series of small projects and collaborative ef...

Leaving Fort Ref: Frontiers of Embedded Librarianship

 Webinar / Last Modified: 22 December 2015

This webinar explores new approaches to reference that embed the librarian in the community, answering questions at the point of need, and growing community connections.

The Future of Reference is Outside the Library

 News / Last Modified: 27 June 2015

Over the last decade, the fortress-like walls of the library reference desk have been breached in favor of more inviting structures and roving librarians. However, that's not going far enough, according to Jamie LaRue, director of Douglas County (CO)...

Making Connections: Libraries and Essential Human Services

 News / Last Modified: 21 May 2015

There are times when the needs of a patron goes beyond our immediate services or an individual's comfort zone. You can probably think of a recent example right now. Knowing where to refer a customer or who to call in your community can really help. W...