Reference

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Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as answering health and legal questions, reaching out beyond the reference desk, and innovations in digital or virtual reference.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Austin Kleon, CC BY-NC-ND 2.0

Most Recently Added

Media and Information Literacy: Resources that Address Misinformation

Publish Date: News / 6 June 2023

At a time when the concept of truth is frequently being challenged, media and information literacy enables people to question critically what they have read, heard, and learned.
 
Media and information literacy includes having the knowl.....

Libraries & Veterans National Forum Toolkit

Publish Date: News / 25 October 2022

Veterans, military service members, and their families are among users of virtually every library across the country. Indeed, libraries play a significant role in supporting veterans and military-affiliated patrons by welcoming them to the community,...

Connecting Libraries and People through the New WorldCat.org

Publish Date: News / 19 October 2022

Libraries have always been trusted spaces in our communities, and the events of the past several years have brought more attention to the important work they’re doing. News stories highlighted the creative ways libraries mobilized to offer vital reso...