Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as answering health and legal questions, reaching out beyond the reference desk, and innovations in digital or virtual reference.
Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.
Most Recently Added
Webinar / Last Modified: 19 July 2017
This webinar highlights how you can use Wikipedia to connect more people to your collections and creatively engage your community members.
News / Last Modified: 06 June 2017
Library services often begin with a question. Do you have this book? Can you help me find information for my report? Which country is the largest producer of coffee beans? As we grow up and learn, we are taught to ask questions to help us learn new i...
Webinar / Last Modified: 06 June 2017
This webinar explores new approaches to reference that embed the librarian in the community, answering questions at the point of need, and growing community connections.
Webinar / Last Modified: 05 June 2017
In this webinar, learn about the financial education resources you can use with your patrons, made available by the Consumer Finance Protection Bureau.