Reference
Photo courtesy of Manchester City Library (NH) on Flickr.com
Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as information literacy, internet resources for patrons, answering health and legal questions, and innovations in digital or virtual reference.
Most Recently Added
2-1-1 and Library Partnerships
Webinar / Last Modified: 18 January 2013
Archive and associated resources for December 1, 2010, session with Martha Love and Audrey May as part of Serving the 21st Century Patron 2010, online conference.
Digital Reference Summit
Webinar / Last Modified: 18 January 2013
Archive and related resources from September 30, 2009 webinar on digital reference, chat reference, virtual reference, online reference, synchronous reference, and text message reference.
Librarians are Wikipedians Too
Webinar / Last Modified: 20 November 2012
Archive and related resources for a webinar presented on August 2, 2012 with Max Klein overviewing past efforts and future potential of libraries and librarians working with Wikipedia.
Libraries and Information Science Stack Exchange
News / Last Modified: 04 September 2012
Part of the new Stack Exchange network of Q&A websites, this beta site was created through the open democratic process defined at Stack Exchange Area 51. We've taken a tour of the Libraries and Information Science Stack Exchange site and browsed the over 200 questions that have been posed and answered by more than 600 librarians and library professionals.
[Photo by Horia Varlan on Flickr]
Wikipedian in Residence Stops By
News / Last Modified: 29 August 2012
Wikipedia has been a lively subject of debate ever since it hit the public space, and as the tool has grown and adapted, the discussion has evolved from whether it should be used at all to how it can be used more effectively.
Max Klein, a UC Berkely graduate with a B.A. in mathematics, has joined OCLC Research this summer to work with staff and libraries to help foster a broader understanding of Wikipedia's practices, and to explore how researchers could be led to library collections and service through Wikipedia.
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