Photo courtesy of Manchester City Library (NH) on Flickr.com
Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as information literacy, internet resources for patrons, answering health and legal questions, and innovations in digital or virtual reference.
Most Recently Added
Webinar / Last Modified: 26 June 2014
This webinar will explore both traditional and emerging approaches to library reference, addressing changing patron needs and with varied information resources and formats.
News / Last Modified: 12 June 2014
Each reference interaction between a librarian and patron is an opportunity for mutual learning within a shared space. The patron communicates their information needs while the librarian, using probing questions, seeks to provide the appropriate reso...
News / Last Modified: 04 June 2014
Library services often begin with a question. Do you have this book? Can you help me find information for my report? Which country is the largest producer of coffee beans? As we grow up and learn, we are taught to ask questions to help us learn new i...
Webinar / Last Modified: 01 May 2014
Archive and related resources from September 15, 2009 webinar with David Lee King on Building the Digital Branch for the 21st Century.
Webinar / Last Modified: 31 January 2014
Archive and related resources for a webinar presented on August 2, 2012 with Max Klein overviewing past efforts and future potential of libraries and librarians working with Wikipedia.