Reference

reference
Photo courtesy of Manchester City Library (NH) on Flickr.com

Reference services continue to evolve with changing patron needs and with varied information resources and formats. Libraries continue to provide unparalleled reference using traditional and emerging tools, formats and resources. Explore topics such as information literacy, internet resources for patrons, answering health and legal questions, and innovations in digital or virtual reference.

Most Recently Added

Reference Services: Tried, True, and New

 Webinar / Last Modified: 09 April 2014

This webinar will explore both traditional and emerging approaches to library reference, addressing changing patron needs and with varied information resources and formats.

Librarians are Wikipedians Too

 Webinar / Last Modified: 31 January 2014

Archive and related resources for a webinar presented on August 2, 2012 with Max Klein overviewing past efforts and future potential of libraries and librarians working with Wikipedia.

Leaving Fort Ref: Frontiers of Embedded Librarianship

 Webinar / Last Modified: 31 January 2014

This webinar explores new approaches to reference that embed the librarian in the community, answering questions at the point of need, and growing community connections.

2-1-1 and Library Partnerships

 Webinar / Last Modified: 31 January 2014

Archive and associated resources for December 1, 2010, session with Martha Love and Audrey May as part of Serving the 21st Century Patron 2010, online conference.

The Future of Reference is Outside the Library

 News / Last Modified: 30 October 2013

Over the last decade, the fortress-like walls of the library reference desk have been breached in favor of more inviting structures and roving librarians. However, that's not going far enough, according to Jamie LaRue, director of Douglas County (CO)...