Creating a culture of trust and bridgebuilding: One library’s transformation story
Learn about bridgebuilding from a library director and her community engagement coordinator as they share their library’s story of transformation from both perspectives.
Join us for an engaging webinar that explores how public library staff can lead bridgebuilding efforts to create meaningful change, build trust, and strengthen connections within their teams and communities. Learn from a library director and her community engagement coordinator as they share their library’s story of transformation from both perspectives. Walk away with practical strategies for how to build bridges and embed change management in everything from hiring, training, evaluation, budget, and even the design of physical spaces. Whether you’re a library leader or frontline staff member, this webinar will equip you with actionable tools and insights to foster trust, inspire transformation, and build bridges in your library and beyond.
Presented by:
- Erin Busbea, Director at Columbus-Lowndes Public Library System
- Melissa Duncan-Thomas, Community Engagement Coordinator at Columbus-Lowndes Public Library System
- Shamichael Hallman, Director of Civic Health and Economic Opportunity at the Urban Libraries Council
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Date
29 January 2026
Time
3:00 PM – 4:00 PM
Eastern Standard Time, North America [UTC -5]
Webinar presenter
Erin Busbea

Webinar presenter
Melissa Duncan-Thomas

Webinar presenter
Shamichael Hallman
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