Top Ten Skills for Teaching Tech to Patrons
Join this webinar to learn the top ten skills for teaching tech to patrons, whether it’s one-on-one or in a class.
This event has passed.
Opportunities to provide training occur every time you help someone with a technology related question, whether it’s one-on-one assistance or in a classroom environment. Making the most of the “teachable moment” involves the right combination of training skills, techniques, and tactics. Technology training is successful when a library patron learns something new and is able to apply it to their life. You don’t need to be a tech expert to learn the practical skills for successful technology training. Crystal Schimpf will share the top ten skills she’s found most effective in her years of training experience.
Presented by: Crystal Schimpf, CEO and Library Training Consultant at Kixal
This webinar is hosted in collaboration with ALA's Learning Round Table.
- View Webinar Recording (You will be prompted to log in to our free Course Catalog.)
- View slides (pdf)
- View chat (xls)
- Learner Guide (doc) Use alone or with others to extend your learning.
- Technology Trainer Competencies (Colorado State Library)
- WebJunction Competency Index for the Library Field
Resources for Learning Technology
Forums for Discussing Technology Instruction in Libraries
Shared in Chat
- Computer New User Tutorial
- WebJunction webinar including GCF Learn Free: Digital Literacy: Libraries Respond to Community Needs
- The Accidental Technology Trainer, by Stephanie Gerding
- Video: IT Crowd - Have You Tried Turning It Off And On Again?
- Cyber Seniors Documentary
- Librarians in Massachusetts, if you have suggestions for learning tools, they can be added to this site: http://teachingthetoolsmla.wordpress.com/
14 August 2014
2:00 PM – 3:00 PM
Eastern Daylight Time, North America [UTC -4]
29 November 2018
18 December 2018
08 January 2019