WebJunction news archives
-
Drive social media success that connects on a personal level
How can you engage purposefully on social media with the different communities your library serves while also addressing larger, system-wide goals and policies? The concept of “social care” offers a clue. Social care differs from traditional customer...
-
Pandemic Perspectives: Navigating Changes and Connections at the Connecticut Library Consortium
Amanda Stern is the events and special projects manager at the Connecticut Library Consortium, a statewide membership collaborative serving all types of Connecticut libraries by helping them strengthen their ability to serve their users. Amanda has a...
-
Successful Partnership Model Provides Legal Assistance Across Colorado
Ric Morgan is a humble man who brushes off any accolades to himself and gives all the credit to librarians. “Go give the librarians a hug. Thank the librarians, they’re the ones who make this all possible!” Morgan is referring to successes of the Vir...
-
Pandemic Challenges and Learning Outcomes from RAILS
Monica Harris is the Associate Executive Director of RAILS (Reaching Across Illinois Library System), which serves approximately 1,300 academic, public, school, and special library agencies in northern and west-central Illinois. We caught up with Mon...
-
Eviction Resources for Libraries
Housing insecurity is widespread, in part due to unemployment and related financial issues during the COVID-19 pandemic. The civil legal process of eviction is complex and can be confusing to renters and landlords alike. People experiencing eviction ...
-
Build on Strengths When Responding to a Crisis
As the REALM project (REopening Archives, Libraries, and Museums) continues to gather and adapt science-based information to inform local decision making by libraries, archives, and museums, it’s been essential to listen to the real-world experiences...
-
CFPB Resources: Helping Patrons with Rental Assistance
This job aid is for library staff assisting patrons (both renters and landlords) who are inquiring about or applying for rental assistance through the federal Emergency Rental Assistance (ERA) program.
-
Five Phases of Eviction
While the details of the eviction process are determined by state, county or local laws, the general phases of eviction are consistent. This document provides an excellent overview, with particular attention to the earlier phases when eviction is mor...
-
Glossary of Eviction Terms
This glossary defines key terms in the eviction process in plain English.
-
Public Health is Part of Library Outreach
Outreach efforts in the public library increasingly center around building, sustaining, and leveraging community partnerships, including with public health partners. That fact was evident at the 2021 Association of Bookmobile & Outreach Services’...
Library service
Access & equity
Children
Collections management
Customer service
Marketing
Older adults & seniors
Outreach
Programming
Readers advisory
Reference
Social Library
Spanish speakers
Teaching patrons
Technology
Workforce services
Young adults & teens
Management
Advocacy
Assessment, evaluation & planning
Budgets & funding
Friends, trustees & volunteers
Job descriptions
Legal responsibilities & ethics
Organizational management
Partnerships & collaboration
Policies
Space planning
Sustainability
Staff training & development
Competencies
Create & deliver training
Manage staff development
Personal growth & development