News

  • Listen. Partner. Follow Through: Community Engagement Principles

    The best part of my job at OCLC is getting to hear about the impactful programs and activities that libraries create to solve community problems and help transform lives. I recently got the chance to talk to Nancy Pacheco and Elizabeth Gray from the ...

  • Pima County Library: Building Community through Cultural Humility

    It’s no secret that a lot of really wonderful people work in libraries. I learn so much from having regular access to motivated, smart people who are so passionate about helping others. The best librarians possess a unique blend of conviction, commit...

  • Drive Social Media Success That Connects on a Personal Level

    How can you engage purposefully on social media with the different communities your library serves while also addressing larger, system-wide goals and policies? The concept of “social care” offers a clue. Social care differs from traditional customer...

  • More Buy-In = Better Marketing

    The people at OCLC really get what True Marketing is all about, and they generously share their wisdom via many live sessions, online events, and publications across the world. I attended one of their special sessions in February because it covered a...

  • Small and Rural Libraries in Tourism Economies: Part 2

    In part 2 of the series, Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, explore how libraries assess community needs in relation to outdoor tourism and recreation economies, and ex...

  • Libraries Respond to COVID-19: Keeping Your Hours Current in Online Searches

    To help curtail the further spread of COVID-19 in their communities, many libraries have canceled programs and other events, or have closed entirely for a period. The recent—and in many cases abrupt—changes to programs and hours may not be immed...

  • Small and Rural Libraries in Tourism Economies: Part 1

    Audrey Dingler, from Cape May County Library, and Noah Lenstra, from the University of North Carolina at Greensboro, reflect on preliminary research into how rural counties with outdoor tourism and recreation economies benefit from population sta...

  • Using Big Data for Strategic Marketing

    When it comes to marketing the library, most people have a few big questions on their minds: How do I create engaging social media posts? What's the best way to manage the workflow across my library system? How can we reach non-users to find out what...

  • Resources to Encourage Reading with The Library 100 List

    Last month, OCLC published a great list based on our own original research: The Library 100—Top Novels of All Time. It's a list of the novels that more libraries have on their shelves than any others.

    The research was based on holdings infor...

  • Social Media Policy Examples

    In fall 2017, WebJunction cohosted a series of webinars with TechSoup on social media in libraries. In conjunction with the series, library staff were asked in a survey, if social media policies were in place in their libraries. The most common respo...