Assistant Head of Patron Services shares best practices for approaching technology instruction and some plain-language definitions of common technology terms to help everyone work with a shared vocabulary. 

AI is shaking up publishing, and staff at Salt Lake County Library shared their proactive approach in a recent WebJunction Webinar. The main takeaway: libraries cannot ignore AI-generated content. Instead, they must engage with it intentionally.

Empowering Informed Communities (EIC), a project of the University of Washington’s Center for an Informed Public (CIP), has released an updated website with research-based media and information literacy resources and tools for public libraries. EIC p...

Libraries work hard to make sure everyone in their community can find and use the resources they need. That commitment extends to the digital world, too, but figuring out where to start with web accessibility can feel overwhelming. The Web Content Ac...

What is the role of public libraries in the rapid adoption of AI technology? Learn about how libraries can leverage AI for complex data-driven storytelling, the need for public information literacy education, and ongoing ethical considerations.

Public libraries have played an important role in fostering and promoting digital literacy skills within their communities. The rapid developments of AI present the latest opportunity for public libraries to engage with and educate patrons on technol...

Have you been thinking about how AI might be able to help with your work in the future? It might be useful to think about the ways AI is already embedded in our daily lives, such as in navigation apps that help us find the best route based on real-ti...

Interests and concerns about how artificial intelligence (AI) will impact librarianship and the services that libraries provide are increasing. The field is vast, ever-changing, and, at times, overwhelming. This article was shaped by the 

As part of our ongoing work on AI, we launched a poll in February’s Crossroads newsletter asking how AI is showing up in your library work. These poll results will inform our upcoming AI content and programming. Let’s dig into what you shared and wha...

Businesses make use of data analytics to gain valuable insights about their services, customers, and growth opportunities. Similarly, libraries are well positioned to play a pivotal role in analyzing raw data to assist community partners in identifyi...