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Technology

Networking cable on top of a list of IP addresses

Core to library services, access to technology requires active and ongoing planning. Technology plans should support library strategic planning, include more than just computers, accommodate new and emerging technologies, and include staff training. This section has tips for planning as well as inspiration for what your plan could include. 

Articles and Resources

5 tips for dealing with difficult patrons on the web

Publish Date: Document / 21 March 2012

David Lee King, Digital Branch & Services manager at Topeka & Shawnee County Public Library, presents five ways to respond in the rare case of rude or inappropriate comments from patrons on your library's website.