We've been learning about a variety of approaches to financial education, and also wanted to be sure libraries are aware of all the fantastic resources made available free from the Consumer Financial Protection Bureau (CFPB). A few years ago, CFPB an...

Each reference interaction between a librarian and patron is an opportunity for mutual learning within a shared space. The patron communicates their information needs while the librarian, using probing questions, seeks to provide the appropriate reso...

Library services often begin with a question. Do you have this book? Can you help me find information for my report? Which country is the largest producer of coffee beans? As we grow up and learn, we are taught to ask questions to help us learn new i...

Over the last decade, the fortress-like walls of the library reference desk have been breached in favor of more inviting structures and roving librarians. However, that's not going far enough, according to Jamie LaRue, director of Douglas County (CO)...