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Teaching Patrons

MS PowerPoint 2007 - Introduction

Last Modified: 21 March 2012

These PowerPoint Introduction class materials include an instructions document, a PowerPoint layout/definitions handout, and a PowerPoint slideshow that is used as an example and what the participants recreate during class.

San Francisco Public Library - Best Practices for Patron Tutorials

Last Modified: 21 March 2012

These documents describe the best practices and processes used by the San Francisco Public Library to create online patron tutorials. Also includes the results of the survey that was given to users who viewed the final tutorial.

Silver Surfing the Sunset Years: electronic literacy classes for seniors

Last Modified: 21 March 2012

Describes the metamorphosis of the Silver Surfers classes that Fort Collins Regional Library District developed for seniors, with details about the Internet class.

Staff and Patron Training Action Plan Template

Staff and Patron Training Action Plan Template

Last Modified: 21 March 2012

Create your Staff and Patron Training Action Plan using this template complete with recommended steps and linked resources.

Technology's Impact on E-Learning

Last Modified: 21 March 2012

Trainers should consider the impact of technology on e-learners.

The-Big-Picture.docx

* The Big Picture: Launching an Online Tutorial Project at Your Library

Last Modified: 21 March 2012

What to consider from start to finish when launching an online tutorial project

Twitter_Basics.doc

Twitter Basics Handout

Last Modified: 21 March 2012

This handout provides all the basics for using twitter, with screenshots (and a bit of humor!).

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