Teaching Patrons

woman with mouse

WebJunction has collected training materials and resources that have been developed by library staff from around the country. Resources include templates for technology training and recommendations for developing online patron tutorials, an ever-increasing asset in today's busy libraries. Maximizing subject-based expertise within the library, addressing frequent topics of inquiry from patrons, and taking advantage of the growing cadre of available tools form the critical building blocks for developing an effective patron training program.

Most Recently Added

Museums, Libraries, and 21st-Century Skills

 Webinar / Last Modified: 03 February 2014

Archive and associated resources for December 1, 2010, session with Mary Chute as part of Serving the 21st Century Patron 2010, online conference.

So Many Devices, So Little Time

 Webinar / Last Modified: 03 February 2014

This webinar shares practical guidance on how libraries can help patrons with a variety of mobile devices whether through formal training or one-on-one assistance.

Online Patron Training

 Webinar / Last Modified: 03 February 2014

Archive and associated resources for the March 23, 2011, webinar with Kendra Morgan, Jon Worona, and Brian Bannon on the results of an IMLS grant-funded project on developing online training for patrons