Teaching Patrons

woman with mouse

WebJunction has collected training materials and resources that have been developed by library staff from around the country. Resources include templates for technology training and recommendations for developing online patron tutorials, an ever-increasing asset in today's busy libraries. Maximizing subject-based expertise within the library, addressing frequent topics of inquiry from patrons, and taking advantage of the growing cadre of available tools form the critical building blocks for developing an effective patron training program.

Most Recently Added

Learn by Doing: Teaching Tech to Patrons

 News / Last Modified: 02 September 2014

Teaching technology can be daunting. But anyone can become a better technology trainer, says Crystal Schimpf, Library Training Consultant and Kixal CEO. In a recent webinar, summarized below, Schimpf shared ten clear, down-to-earth technology trainin...

Free Windows 7 Curriculum

 Webinar / Last Modified: 26 August 2014

The brief description of the event will be displayed in the calendar listing and on any topic page listing and at the top of your event detail page.

Museums, Libraries, and 21st-Century Skills

 Webinar / Last Modified: 25 August 2014

Archive and associated resources for December 1, 2010, session with Mary Chute as part of Serving the 21st Century Patron 2010, online conference.

Amp Up Your Technology Training

 Webinar / Last Modified: 25 August 2014

A webinar on technology training for communities. Learn how OASIS Connections classes are helping communities build skills and confidence using computers, the Internet and today's technology.