Teaching Patrons

woman with mouse

WebJunction has collected training materials and resources that have been developed by library staff from around the country. Resources include templates for technology training and recommendations for developing online patron tutorials, an ever-increasing asset in today's busy libraries. Maximizing subject-based expertise within the library, addressing frequent topics of inquiry from patrons, and taking advantage of the growing cadre of available tools form the critical building blocks for developing an effective patron training program.

Most Recently Added

Family Literacy at a Food Pantry

 Webinar / Last Modified: 25 November 2015

In this webinar, learn how Cazenovia Public Library operates learning-focused programs for the whole family at a local food pantry.

Finding and Training Volunteer Technology Instructors

 Webinar / Last Modified: 04 November 2015

This webinar will provide strategies for recruiting, training and retaining skilled volunteers who can help increase digital literacy skills in small and rural communities.

Guiding Ohio Online: Volunteer Technology Instructor Training

 Document / Last Modified: 04 November 2015

Guiding Ohio Online is an AmeriCorps program that places members in rural Ohio libraries to deliver digital literacy training through computer classes, one-on-one computer assistance, outreach, and volunteer recruitment.

Financial Education Tools for Libraries from CFPB

 News / Last Modified: 18 May 2015

As you may know, we've been participating in an OpenIDEO challenge related to libraries and financial literacy. We've been learning about a variety of approaches to financial education, and also wanted to be sure libraries are aware of all the fantas...