Teaching Patrons

woman with mouse

WebJunction has collected training materials and resources that have been developed by library staff from around the country. Resources include templates for technology training and recommendations for developing online patron tutorials, an ever-increasing asset in today's busy libraries. Maximizing subject-based expertise within the library, addressing frequent topics of inquiry from patrons, and taking advantage of the growing cadre of available tools form the critical building blocks for developing an effective patron training program.

Most Recently Added

Financial Education Tools for Libraries from CFPB

 News / Last Modified: 18 May 2015

As you may know, we've been participating in an OpenIDEO challenge related to libraries and financial literacy. We've been learning about a variety of approaches to financial education, and also wanted to be sure libraries are aware of all the fantas...

Learn by Doing: Teaching Tech to Patrons

 News / Last Modified: 23 September 2014

Teaching technology can be daunting. But anyone can become a better technology trainer, says Crystal Schimpf, Library Training Consultant and Kixal CEO. In a recent webinar, summarized below, Schimpf shared ten clear, down-to-earth technology trainin...