Teaching Patrons

woman with mouse

WebJunction has collected training materials and resources that have been developed by library staff from around the country. Resources include templates for technology training and recommendations for developing online patron tutorials, an ever-increasing asset in today's busy libraries. Maximizing subject-based expertise within the library, addressing frequent topics of inquiry from patrons, and taking advantage of the growing cadre of available tools form the critical building blocks for developing an effective patron training program.

Most Recently Added

Museums, Libraries, and 21st-Century Skills

Webinar / Last Modified: March 29, 2012

Archive and associated resources for December 1, 2010, session with Mary Chute as part of Serving the 21st Century Patron 2010, online conference.

New Technology Training Materials

Webinar / Last Modified: March 22, 2012

Archive and associated resources for December 14, 2010, webinar on technology training materials with Stephanie Gerding.