Teaching Patrons

Computer Literacy Class taught by volunteers

Workshops and training for patrons have become a cornerstone of library services. From culinary literacy to digital literacy, and from makerspaces to learning circles, these training materials and examples, developed by library staff from around the country, will support your work teaching patrons.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: walthampubliclibrary , CC BY-NC-ND 2.0

Most Recently Added

Learn Free with the Goodwill Community Foundation

 News / Last Modified: 06 November 2017

Next time you drop your yard sale rejects off at the local Goodwill, take a moment to think about what they do with the proceeds from their retail stores. You may be surprised to find out about the numerous programs they support that provide educatio...

No Experience Required: Coding for Everyone Webinar Write-up

 News / Last Modified: 01 September 2017

Last month, Kelly Smith, founder of Prenda, led the webinar Coding for Everyone: How Your Library Can Help Anyone Learn to Code, which introduced coding as an increasingly important digital literacy skill, showed why coding is important for all ages,...

San Francisco Public Library - Best Practices for Patron Tutorials

 Document / Last Modified: 07 June 2017

These documents describe the best practices and processes used by the San Francisco Public Library to create online patron tutorials. Also includes the results of the survey that was given to users who viewed the final tutorial.

The Impact of Romania's Libraries

 News / Last Modified: 06 June 2017

In 2009 the Biblionet program was launched in Romania through the generous support of Global Libraries at the Bill & Melinda Gates Foundation. The program had trained nearly 2,500 librarians and equipped over 1,700 public libraries with computers...

Tablets & Apps: A World of Possibility

 News / Last Modified: 06 June 2017

As the ubiquity of mobile technologies increases, libraries, schools and museums are experimenting with the potential for expanding their engagement with users through these highly portable and sophisticated devices. Thinking beyond e-books, the digi...

Don't Reinvent the Wheel: Digital Literacy Resources

 News / Last Modified: 06 June 2017

Libraries know digital literacy; they’ve been the go-to resource for their communities for years. Yet the need continues to grow as the demand for basic skills intensifies and new skills emerge. Whether supporting job hunters, students, older adults,...