Teaching Patrons

Many of these resources can help trainers and patrons looking to develop digital literacy skills, and a few to help support general interests! There are also examples of programs offered by specific libraries to provide training support to patrons.

Colorado Virtual Library: Tech Training for the Public
Lesson plans, outlines, handouts, and activities to help you teach public computer classes in your library. See also Online Tech Training for Staff

Common Craft videos
Simple, explanatory videos on topics ranging from technology to social media to money.

DigitalLearn.org
Created by PLA and funded by IMLS, a collection of self-directed tutorials for end-users to increase their digital literacy, and a community of practice for digital literacy trainers to share resources, tools and best practices.

DigitalLiteracy.gov
A national portal serving as a destination for digital literacy resources and collaboration.

EveryoneOn: Knowledge Center
A national portal collecting together tools and resources available on the Internet for digital literacy learners.

Goodwill Community Foundation
A program that creates and provides quality online learning opportunities for anyone who wants to improve their technology, literacy, or math skills. Including more than 1,000 different lessons covering more than 90 topics, this is a great, free resource to help your patrons (or staff) learn new skills.

iConnect: Skills for Working with Internet Beginners

Infopeople
Links to numerous resources for training staff and patrons.

Learn the Net.com in Spanish
Multiple guides to learning digital literacy skills.

Mouse Exercises from SeniorNet.org
Simple mouse exercises developed by Vic Laurie, Ewing Learning Center, for SeniorNet

New Technology User Tutorial
An interactive tutorial to familiarize users with the mouse.

Sense-Lang Touch Typing Program
Self-paced typing tutorials.

Tennessee State Library and Archives Computer and Internet Class Outlines

TechBoomers
A free educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life. see 4 Ways We Help Libraries Teach Digital Literacy

Texas State Library Working with Senior Patrons and Technology (login with “guest access” to view)

TypingStudy.com
Free, user-friendly learning website that is designed to help learn, practice and improve typing speed and accuracy.

Developing Digital Literacies
Comprehensive guide from JISC, providing ideas and resources to inspire the strategic development of digital literacies.

Digital Literacy in New York

iConnect: Skills for Working with Internet Beginners

Learn the Net.com in Spanish

Seniornet.org: Mouse Exercises

Library examples

Bellingham Public Library: SkillShare

Ephrata Public Library Computer Skills LibGuide
A guide full of resources to help you gain new digital skills required to conduct a 21st century job search.

Monona Public Library: Book a Librarian program

The New York Public Library TechConnect Classes
The New York Public Library's new TechConnect program offers more than 80 technology classes at libraries throughout New York City. An excellent example of a library providing digital literacy classes for the public to learn computers, tablets, Internet basics, Microsoft Office, video chatting, how to find a job online, and much more.