On Implicit Bias and Communication
Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library.
This event has passed.
To be truly community-centered, libraries must build and sustain relationships with community partners. But as in any relationship, communication is key to success. This webinar will address fundamental ideas about effective communication with a variety of audiences. Participants will reflect on the iceberg as a metaphor for the ways in which life experiences impact their own communication and practice behaviors that demonstrate active listening, including open-ended questioning. Presenters will share lessons learned about effective communication in the context of COVID-19 and encourage participants to share their own experiences.
We hope you will join us for part 3 of this series on community-centered libraries, which will be offered on August 5. The series is made possible in part by a grant from the Institute of Museum and Library Services.
- Kate Goodman, Community Initiatives Specialist, North Philadelphia Libraries, Free Library of Philadelphia
- Mary Marques, South Cluster Library Coordinator, Neighborhood Library Services Division, Free Library of Philadelphia
- Gaspar Santos, Community Initiatives Specialist, Northeast Neighborhood Libraries, Free Library of Philadelphia
- Falena Hand, Community Initiatives Specialist, West Philadelphia Neighborhood Libraries, Free Library of Philadelphia
- Lynn Williamson, Chief, Neighborhood Library Services Division, Free Library of Philadelphia
- View Webinar Recording (You will be prompted to login to our free Course Catalog.)
- View slides (pdf)
- View chat (xls)
- View captions (txt)
- Take and Turn - Learner Guide (doc) Use alone or with others to extend your learning.
- About the Community-Centered Libraries project
- Community-Centered Libraries blog series from Free Library of Philadelphia
- Webinar 1, Building Connections with Community Assets
- Webinar 3, Exploring the SOAR (Strengths, Opportunities, Aspirations, Results) Model, August 5
- Anti-Oppressive Facilitation for Democratic Process (pdf), Anti-Oppression Resource and Training Alliance (2017)
- Learn more about World Traveling Trunks and South Philadelphia Book Fiesta
- Sign up (Google form) to receive updates about the the Skills for Community-Centered Libraries curriculum
- Shared in chat:
- For alternatives to surveys, explore WebJunction's Toolkit for Creating Smart Spaces with wonderful alternatives to gathering community input, for programming and services as well as spaces.
- Conscious Style Guide for inclusive language resources
- 2016 WebJunction webinar, Culinary Literacy: A Library Recipe for Cooking Up Literacy and Community
08 July 2021
3:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]
Webinar presenter Mary Marques
Webinar presenter Gaspar Santos
Webinar facilitator Falena Hand
Webinar facilitator Lynn Williamson
22 September 2021
28 September 2021
19 October 2021