JUL 8

On Implicit Bias and Communication

Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library.

To be truly community-centered, libraries must build and sustain relationships with community partners. But as in any relationship, communication is key to success. This webinar will address fundamental ideas about effective communication with a variety of audiences. Participants will reflect on the iceberg as a metaphor for the ways in which life experiences impact their own communication and practice behaviors that demonstrate active listening, including open-ended questioning. Presenters will share lessons learned about effective communication in the context of COVID-19 and encourage participants to share their own experiences.

We hope you will join us for part 3 of this series on community-centered libraries, which will be offered on August 5. The series is made possible in part by a grant from the Institute of Museum and Library Services.

Presented by:

  • Katherine Goodman, Community Initiatives Specialist, North Philadelphia Libraries, Free Library of Philadelphia
  • Mary Marques, South Cluster Library Coordinator, Neighborhood Library Services Division, Free Library of Philadelphia
  • Gaspar Santos, Community Initiatives Specialist, Greater Olney Library, Free Library of Philadelphia

Facilitated by:

  • Falena Hand, Community Initiatives Specialist, Lucien E. Blackwell Regional Library, Free Library of Philadelphia
  • Lynn Williamson, Chief, Neighborhood Library Services Division, Free Library of Philadelphia

Tweet: #wjwebinar

Access Recording

  • View Webinar Recording (Coming Soon)

Webinar Attachments

  • View slides (pdf) (Coming Soon)
  • View chat (xls) (Coming Soon)
  • View captions (txt) (Coming Soon)
  • Take and Turn - Learner Guide (doc) Use alone or with others to extend your learning. (Coming Soon)

Related Resources and Links

Register to attend

Date

08 July 2021

Time

3:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]