On Implicit Bias and Communication
Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library.
To be truly community-centered, libraries must build and sustain relationships with community partners. But as in any relationship, communication is key to success. This webinar will address fundamental ideas about effective communication with a variety of audiences. Participants will reflect on the iceberg as a metaphor for the ways in which life experiences impact their own communication and practice behaviors that demonstrate active listening, including open-ended questioning. Presenters will share lessons learned about effective communication in the context of COVID-19 and encourage participants to share their own experiences.
We hope you will join us for part 3 of this series on community-centered libraries, which will be offered on August 5. The series is made possible in part by a grant from the Institute of Museum and Library Services.
- Katherine Goodman, Community Initiatives Specialist, North Philadelphia Libraries, Free Library of Philadelphia
- Mary Marques, South Cluster Library Coordinator, Neighborhood Library Services Division, Free Library of Philadelphia
- Gaspar Santos, Community Initiatives Specialist, Greater Olney Library, Free Library of Philadelphia
- Falena Hand, Community Initiatives Specialist, Lucien E. Blackwell Regional Library, Free Library of Philadelphia
- Lynn Williamson, Chief, Neighborhood Library Services Division, Free Library of Philadelphia
- View Webinar Recording (Coming Soon)
- View slides (pdf) (Coming Soon)
- View chat (xls) (Coming Soon)
- View captions (txt) (Coming Soon)
- Take and Turn - Learner Guide (doc) Use alone or with others to extend your learning. (Coming Soon)
- About the Community-Centered Libraries project
- Community-Centered Libraries blog series from Free Library of Philadelphia
- Aspen Institute 2014 report, Rising to the Challenge: Re-Envisioning Public Libraries
18 May 2021
03 June 2021
09 June 2021
08 July 2021
05 August 2021