APR 24

User-centered Assessment: Leveraging What You Know and Filling in the Gaps

Part one of a three-part series on evaluating and sharing your library's impact, beginning with planning the evaluation and taking inventory of known and needed assessment data.

Whether you’re trying to decide how to allocate your library’s resources or make the best use of your space, formal assessment tools can guide your decision-making. This session will cover why formal assessments are more effective than anecdotal data, and will help you learn how to plan effective evaluations. You will learn how to use what you already know about your patrons, how to determine what information you still need, and how to formulate questions to get you there.

This webinar is the first in a three-part series bringing together research and practice from across library sectors, covering the ins and outs of creating, and implementing assessments that provide insightful, actionable data.

Presented by Kara Reuter, PhD, Digital Library Manager, Worthington Libraries (OH); and moderated and co-presented by Lynn Silipigni Connaway, PhD, Senior Research Scientist and Director of User Research, OCLC Research

Who should attend?

Public, academic, or research library staff who:

  • have never worked with data before,
  • have some experience but need a refresher, or
  • would like to learn how to best leverage assessment data to benefit their library.

Access Recording

  • View Webinar Recording (Coming Soon)

Webinar Attachments

  • View slides (pdf) (Coming Soon)
  • View chat (xls) (Coming Soon)
  • View captions (txt) (Coming Soon)
  • Learner Guide (doc) Use alone or with others to extend your learning. (Coming Soon)

Related Resources and Links

Register to attend


24 April 2018


3:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]



Webinar presenter Kara Reuter

Webinar presenter Lynn Connaway