You’ve formulated the hard questions. You’ve collected your data. What stories do your findings tell, and what do they suggest? This final session explores how to present findings to your library’s key stakeholders and decision-makers in a compelling way, and how to turn those findings into action that benefits your patrons. 

This webinar is the final in a three-part series bringing together research and practice from across library sectors, covering the ins and outs of creating, and implementing assessments that provide insightful, actionable data.

Presented by: Melissa Bowles-Terry, Head of Educational Initiatives, UNLV Libraries (NV); and moderated by Marie L. Radford, Professor of Library and Information Science, Rutgers University, School of Communication and Information.

Access Recording

• View Webinar Recording (You will be prompted to login to our free Course Catalog.)

Webinar Attachments

• View slides (pdf)
  
• View chat (xls)
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Related Resources and Links

• Webinar Series Learner Guide (doc) Use alone or with others to extend your learning. Includes extensive resource section.
• Part 1, User-centered Assessment: Leveraging What You Know and Filling in the Gaps
• Part 2, Digging into Assessment Data: Tips, Tricks, and Tools of the Trade
• Assessment, Evaluation & Planning, on WebJunction
• User Studies, on OCLC Research
• Research Methods in Library and Information Science (2017) by Lynn Sillipigni Connaway and Marie L Radford
• Data Culture Project a hands-on learning program designed to help organizations build capacity to work with data and to build a “data culture.” An initiative of DataBasic.io.
• Are You Ready to Dig into Assessment Data? a series update on WebJunction
• Rust never sleeps—not for rockers, not for libraries, a Next blog post by Lynn Connaway
• Advice from the Trenches: You’re Not Alone, a Hanging Together blog post by Lynn Sillipigni Connaway
• Academic Library Value: The Impact Starter Kit, Megan Oakleaf, 2017
• The 27-9-3 rule explained in a short webinar and 27-9-3 Rule worksheet (pdf), used to develop a succinct and effective advocacy pitch.
• Other related resources from Learner Guide on this topic:
  • ACRL/OCLC Literature Analysis Dashboard for Visualizing Academic Library Impact
  • Data Visualization for the Rest of Us: A Beginner's Guide (2015)  WebJunction webinar with Linda Hofschire 
  • Data that Jumps Off the Page (2012) Try this exercise to sharpen your recognition of effective data visualization
  • Interpreting Data for Big Impact (2013) A webinar recap of a webinar presenting the research from the Pew Research Center’s Internet & American Life Project
  • Pew Internet: Advocacy Tools for Librarians (2014) The Pew Research Center’s Internet & American Life Project produced a series of reports presenting research on library services, trends in reading habits and patron needs in the digital age. The three-year research program was funded by the Bill & Melinda Gates foundation and informed by an advisory group, focus groups and surveys of library users, non-users, and librarians. The foundation developed advocacy toolkits that include materials librarians can customize and use in their own communities. The tools will help librarians effectively talk about the Pew data to stakeholders and share information about library services.
• Shared in Chat
  • Assessing the Scope and Feasibility of First-Year Students’ Research Paper Topics (pdf) by Erin Rinto, Melissa Bowles-Terry, and Ariel J. Santos
  • Microsoft Academic Search
  • The Impact of Information Literacy Instruction on Student Success: A Multi-Institutional Investigation and Analysis by Greater Western Library Alliance
  • Chelton, M. K. (1997). The “overdue kid”: a face-to-face library service encounter as ritual interaction. Library & Information Science Research (07408188), 19(4), 387–399.
    
  • Webinar highlighting research from Colorado State Library on eliminating fines, Removing Barriers to Access: Eliminating Fines and Fees for a Win-Win for your Library and Community