Beyond the Welcome Sign: Tailoring Immigrant Services for Success
In this webinar, learn strategies from two LJ Movers & Shakers who help new immigrants feel welcomed by library and community.
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There is much more to supporting immigrants and refugees than hanging out a "welcome" sign at your library. Successful programs and services are specifically tailored to meet the needs of the range of populations who may come through your doors. Hear from Movers & Shakers who work with communities to empower vulnerable and often underserved populations with a sense of belonging and self-reliance. Learn innovative approaches to identifying and celebrating immigrant leaders; how to foster networking between native-born and newcomer populations and between immigrant groups of varying national origins; how to highlight immigrant-positive narratives; and more. You'll be sure to find practical ideas among the multi-pronged strategies that these librarians have used to ensure that new immigrants really do feel welcomed by the library and the community.
This webinar is part of a series highlighting the work of recent LJ Movers & Shakers and is hosted in collaboration with Library Journal.
Presented by: Will Chan, Director of Economic Mobility for North Denver Cornerstone Collaborative and the National Western Center, City and County of Denver, and 2016 Mover & Shaker; Jamie Torres, Deputy Director of Human Rights and Community Partnerships and the Director of Immigrant and Refugee Affairs, City and County of Denver; and Sophie Maier, Immigrant Services Librarian, Louisville Free Public Library, and 2017 Mover & Shaker.
- View Webinar Recording (You will be prompted to login to our free Course Catalog.)
- View slides (pdf)
- View chat (xls)
- View captions (txt)
- Learner Guide (doc) Use alone or with others to extend your learning.
- Denver Public Library, Services to Immigrants and Refugees
- Louisville Free Public Library, Immigrant Services
- How to be a perfect stranger : the essential religious etiquette handbook, by Stuart M Matlins and Arthur J Magida
- Hartford Public Library, Immigration and Citizenship
- Welcoming America
- Queens Library, New Americans Program (see also: Blueprint for Immigrant Integration - Public Libraries)
- IMLS, Serving New Americans
- ALA, Libraries Respond: Immigrants, Refugees, and Asylum Seekers
- Project Welcome Libraries Serving Refugees and Asylum Seekers, including Best Practices in Libraries
- ALSC, Library Service to Refugees and Immigrants
- YALSA, Serving Teens who are New Americans
- 2016 Library Journal Movers & Shakers
- 2017 Library Journal Movers & Shakers
- Will Chan's 2016 Mover & Shaker feature
- Sophie Maier's 2016 Mover & Shaker feature
- Other webinars in the Movers & Shakers series:
- Additional resources reference in chat:
- Interactive Map: Eligible-To-Naturalize Populations in the U.S.
- US Census: American Community Survey
- Find local 2-1-1 services
- US Citizenship and Immigration Services resources for Libraries, including Citizenship Corner resources
- Buffalo & Erie County Public Library, Immigrants, Refugees and Non-Native Speakers Subject Guides
- Community Leader Interview Guide
11 May 2017
3:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]
Webinar presenter Will Chan
(Photo: Shawn G. Henry)
Webinar presenter Sophie Maier
(Photo: Hunter Wilson, Kertis Creative)
Webinar presenter Jamie Torres
17 August 2017
24 August 2017
12 September 2017
26 September 2017
12 October 2017