Cover of Competency Index

The purpose of compiling competencies for library practice is to help libraries of all sizes and types build the foundation of competencies that will help them to develop staff skills and knowledge and ultimately to help meet the needs of the community. Take a look at competency sets from around the library field and learn how competencies can be applied in your library.

Competencies evolve as communities, libraries, and demands on staff evolve. The updated WebJunction Competency Index for the Library Field 2014 reflects that evolution, with increased emphasis throughout on 21st century skills, accountability, and community engagement.

Most Recently Added

Tech Training for Libraries

 News / Last Modified: 14 September 2016

Created by the Colorado State Library, Tech Training for Libraries is a new site with instructor materials and information related to technology training in public libr...

Competency Index for the Library Field

 Document / Last Modified: 08 December 2015

An updated edition of the WebJunction compilation of competency statements that address a broad spectrum of library service and practice. Updated December 2014.

The International Language of Competencies

 News / Last Modified: 07 October 2015

WebJunction's Competency Index for the Library Field was conceived primarily as a foundation of knowledge, skills and attitudes for U. S. public libraries. Since the first publication in 2009 and continuing with the updated 2014 edition, the...

Competencies for Technology Policies

 Document / Last Modified: 14 August 2015

These competencies for defining and implementing library technology policies are excerpted from the Systems & IT section of the Competency Index for the Library Field.

How to Traverse the World of Accents

 News / Last Modified: 30 September 2014

Have you encountered patrons who speak perfect English but with accents you are not familiar with? Have you asked them to repeat themselves so that you can address their queries? Have you felt distressed about not being able to reach your patrons hal...