Resources and strategies to protect older adults from fraud and scams
Panelists will highlight free resources available for libraries to help patrons combat fraud and will share experiences hosting effective fraud prevention workshops.
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Scams, fraud, and exploitation have harmful consequences for anyone, but the impact can be especially devastating for older adults, who may not be able to earn back what they’ve lost. In addition to financial loss, many victims of fraud also experience psychological harm. In this session, panelists will highlight free resources available for libraries to help patrons combat fraud and share experiences hosting effective fraud prevention workshops in partnership with local law enforcement. You’ll leave feeling empowered to help older adults in the community protect themselves from the constant pressure of fraudsters.
Presented by:
- Emily Mross, Business Librarian and Library Outreach Coordinator, Penn State Harrisburg Library, and Chair, RUSA Financial Literacy Interest Group
- Kristi Chase, Reference Librarian/Archivist, The Free Library of Northampton Township (PA)
- Lyn Peters, Director of Communications, Financial Education & Outreach, Washington (state) Department of Financial Institutions
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Webinar attachments
Related resources and links
Please see the slides for the session (linked above) for a full collection of links shared by the presenters.
- Federal Trade Commission (FTC) Resources for Librarians
- AARP Scam Map
- AARP Podcast, The Perfect Scam
- Film, "Thelma"
- RUSA Financial Intereest Literacy Group mailing list sign-up
Webinar follow-up
- A participant asked if there were known sources for obtaining protective sleeves for RFID cards. We were unable to be find any reliable sources for receiving donations of these materials.
- Presenter Kristi Chase is going to check with her contact at the police department to find out if his presentation can be shared.
Date
04 June 2025
Time
3:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]
Webinar presenter Emily Mross
Webinar presenter Kristi Chase
Webinar presenter Lyn Peters
Upcoming webinars
30 July 2025