A healthy and effective workplace often stems from strong leadership. For supervisors, it’s important to develop a team of individuals who work well together, do what needs to be done, and help each other succeed. Join us for a dynamic session to learn what it means to develop a healthy organizational culture, with an introduction to the concept of organizational citizenship behavior and its relevance to public libraries. You’ll learn techniques to build and support a team that is willing and able to go above and beyond, and to help your library succeed.

Presented by: Rachel G. Rubin, MLIS, PhD, Director, Bexley (OH) Public Library.

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Webinar Attachments

• View slides (pdf)
  
• View chat (xls) 
• View captions (txt)
• Learner Guide (doc) Use alone or with others to extend your learning.

Related Resources and Links

• Rachel's dissertation, Organizational Citizenship Behavior in the Public Library and Its Relationship to Leader-Member Exchange and Perceived Supervisor Support (see full text version with extensive references for additional reading)
  
• Recommended Reading:
  • Leadership Challenge, by James M Kouzes and Barry Z Posner
    
  • Information on Herzberg Theory of Motivation in the Workplace
• Other WebJunction webinars to explore:
  • Build Your Learning Culture: The Whole Organization Approach, with Jami Carter
    
  • Incubate leadership @ your library