Our Team

The faces on the other side of the screen.

The WebJunction team, left to right: Liz Morris, Kathleen Gesinger, Jennifer Peterson,
Kendra Morgan, Dale Musselman, Erin M. Schadt, Bob Whittaker, Mercy Procaccini,
Sharon Streams, Steph Harmon, Betha Gutsche

Kathleen Gesinger

Learning Community Manager, gesingek@oclc.org

Kathleen has worked at OCLC since 2007, in roles that include WebJunction Business Analyst, Training and Support Specialist, Partner Services Manager, and currently as Learning Community Manager. She has developed and delivered training both online and face-to-face for public and state library personnel, and is a Certified Synchronous Facilitator and Designer. She has worked with other non-profit organizations throughout the Pacific Northwest including United Way of King County, Fred Hutchinson Cancer Research Center, and YWCA Pierce County.


Betha Gutsche

Program Manager, gutscheb@oclc.org

Since joining the WebJunction team in 2005, Betha has contributed to the continuing education for library staff through defining competencies (editor-in-chief of Competency Index for the Library Field), developing curriculum, delivering presentations and training both in-person and online, and exploring new strategies in learning. She led the development of the training curriculum for Project Compass, which helped to expand the capacity of libraries throughout the U.S. to support economic recovery in their communities. Betha has also managed a number of grant-funded programs. Betha received her MLIS from the University of Washington Information School and interned with the Bill & Melinda Gates Foundation U.S. Libraries Program before joining OCLC.


Steph Harmon

Program Design and Development Manager, harmons@oclc.org

Steph joined OCLC and the WebJunction team in 2014 after working for over 20 years in publishing. She provides leadership on program design, creates and supports the creation of grant proposals, and fosters relationships with funders. Steph's development and communications expertise is broad, with deep experience working with nonprofit arts and cultural organizations in both the United States and the Netherlands. She currently serves on the advisory board of the University of Washington Press.


Kendra Morgan

Senior Program Manager, morgank@oclc.org

Kendra's primary responsibilities are the delivery and management of WebJunction's core continuing education services for state and public libraries, and financial oversight of our grant-funded projects. She is particularly interested in the role libraries play in supporting digital literacy and digital inclusion in local communities, and has managed a number of grant-funded programs that address those issues. Kendra received her MLIS from the University of Hawai'i; and prior to joining OCLC in 2007, she provided training and technology support in hundreds of libraries as part of the Bill & Melinda Gates Foundation’s U.S. Libraries Program, and served as a technology consultant at The Library of Virginia.


Liz Morris

Project Manager, morrisl@oclc.org

Liz believes strongly in the value that libraries provide to communities as catalysts for broad civic engagement. At OCLC, Liz coordinates grant-funded projects that prepare public library staff to meet community needs regarding health and wellness, early literacy and active learning. She received her MLIS from the University of Washington, and her background includes work in healthcare, human services and organizational development. In her free time, she enjoys gardening, volunteering and reading.


Dale Musselman

Operations Manager, musselmd@oclc.org

Dale has worked for OCLC since 2005, with most of that time spent working on WebJunction, developing and managing online learning services and the technical platforms that support them. His work has encompassed most aspects of product and project management and instructional design. Before coming to OCLC, Dale spent 6 years at the Bill & Melinda Gates Foundation in the US Library Program as a traveling trainer, technical support specialist, and web site content manager. In earlier life, Dale has had a wide variety of work experiences, including teaching high school. He has a BFA in Painting and Drawing and a M. Ed. in secondary education.


Jennifer Peterson

Community Manager, petersoj@oclc.org

Jennifer joined the WebJunction team in 2005. In her role as Community Manager, she manages WebJunction’s webinar programming, supports grant projects, and works with the WebJunction.org website and our social media presence. Jennifer loves being a part of a great big group of collaborators and believes that the success of a community depends on its capacity to learn together. She previously worked in many of the Northwest’s public libraries beginning in 1993 and interned at the Bill and Melinda Gates foundation while completing the MLIS program at the University of Washington Information School. She has served on the board for the Association for Rural & Small Libraries and was a 2011 Library Journal Mover and Shaker.


Mercy Procaccini

Project Coordinator, procaccm@oclc.org

Mercy supports the management of the Coalition to Advance Learning in Archives, Libraries and Museums, an IMLS-funded grant project. She collaborates with colleagues and Coalition participants to strengthen cross-sector continuing education and professional development programs. Mercy has spent her career managing projects in museum, library, higher education and professional association settings. Her work is informed by the belief that our cultural institutions must continue to evolve to serve and engage their communities. Mercy has a B.A. in History from the University of Virginia and an M.A. in Museum Studies from the George Washington University. She joined the WebJunction team in 2016.


Erin M. Schadt

Editor, schadte@oclc.org

Erin joined the WebJunction team in 2015 and is responsible for editing, writing and managing the written content on the WebJunction website. She consults on greater communications and outreach efforts, as well as leads WebJunction’s social media efforts. Erin also applies her editing and communications skills for OCLC Research. For the last 20 years, she has managed communications, marketing and publications at non-profit scientific, arts and social justice organizations including SPIE, Gage Academy of Art, the Nordic Heritage Museum and Washington Appleseed.


Sharon Streams

Director, streamss@oclc.org

Sharon has been with the WebJunction team since 2007. A graduate of Indiana University, Sharon performed government research for a Washington, D.C., law firm, which led her to IU’s SLIS program to formalize her information-seeking skills. She then spent the next dozen years in the publishing, ultimately managing the book, magazine, and online publishing division of an international engineering association. Although she cherishes the printed book, a decision to focus her career on the emerging online world of communication and content delivery led her to OCLC. As director of WebJunction, Sharon seeks ways to scale learning and innovation that expands access to knowledge and opportunity for all.


Bob Whittaker

Advancement Officer, Grants and Development Strategy, whittakb@oclc.org

Bob joined OCLC and the WebJunction team in 2014. He has worked as an advancement professional in the fields of higher education, social services and the arts for over two decades. Bob is dedicated to helping organizations work collectively towards addressing the needs of underserved populations. He is inspired by the way libraries are redefining and leveraging their role as knowledge centers that collaborate with local partners in response to their communities’ most pressing needs. He is focused on introducing more funders to and engaging them in the transformative work of libraries. Bob is currently working on his doctoral dissertation and he thru-hiked the Appalachian Trail in 2000.

Comments from our users:

"Keep up the excellent work and thanks for all you offer and do for the library community. I look forward to using your services to continue to grow in my library career. Thanks so much!"


"Thank you for an excellent service in keeping us more informed and trained in our chosen profession."


"Keep supporting libraries, librarians, and life long learning everywhere! Thanks for your support."


"WebJunction is very easy to use. It is an excellent resource for our staff. Makes it possible for staff to earn LEUs from their desk and reduces our expenses for providing continuing education."


"Love your service. Thank you for all you do and provide to the library community."


"Your classes have helped me to improve my ability to help our customers."


"WebJunction is great for learning new material on a nonexistent budget. I would not have been able to receive the training I have without them. Thank you very much!"


"Thank you so much for all I've learned here and all that I've been able to pass on to my staff. Thanks for giving me a resource to which I can refer others."


"I find WebJunction to be a valuable resource in my continuing education in the library field. Many of the webinars I view are through WebJunction and they have helped me stay knowledgeable in the latest library trends."

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