Trust is such an important part of library’s work – being a trusted member of the community, promoting trust in the community. But measuring trust is a tricky task. Our partners at IREX have spent lots of time thinking about how to do just that. Join us to hear IREX and several libraries discuss experiments they ran with trust-building programs. Learn how they collected data and what the data told them, and leave with some tips and tools for measuring trust in your library.

Presented by:

• Yoly Avella, New Americans and Adult Literacy Librarian, Newburgh Free Library
• Kate Clarke, Library Assistant, Public Engagement Team, Newburgh Free Library
• Tetiana Liubyva, Director of Research and Learning, IREX 
• Lissa Staley, Community Connections Librarian, Topeka and Shawnee County Public Library
• Elizabeth Vega-Lebron, Community Engagement Coordinator, Newburgh Free Library 

Access recording

• View webinar recording

Webinar attachments

• View slides (pdf) 
  
• View chat (txt) 

Related resources and links

• Trust definitions and indicators
• All handouts from Topeka and Shawnee County Public Library's presentation
  https://drive.google.com/drive/folders/17DXcqKxmrjVVkXOpDl4jnH4ktPDxZ9W7?usp=sharing
• Newburgh's Meet Your Neighbor Survey
  https://drive.google.com/file/d/1plAaQ0TPdI26xyTM4cHAhq-A1CegG4EC/view?usp=sharing
• Newburgh's Meet Your Neighbor Results from March
  https://drive.google.com/file/d/1qbxhwKgIQFPOzIHy3wzf2Hl-kY_65gcj/view?usp=sharing
• Bridgebuilding Hub on WebJunction
  https://www.webjunction.org/news/webjunction/bridge-building-resource-hub.html?cmpcat=0&cmpid=0_bridge-building-resource