Computer & Internet Basics
If you are new to computers, basic applications, or the internet, then this section is for you. Do you know what computer skills you need? Technology Competencies for Public Access Computing defines the basic skills, knowledge, and behaviors needed to keep your public computing program humming.The Patron Assistance section covers most of the foundational skills for any computer user, whether public or personal.
Most Recently Added
Webinar / Last Modified: 07 December 2016
In this webinar, learn about curricula, resources, and tools to support your library's efforts in helping people attain new digital literacy skills.
News / Last Modified: 14 September 2016
Created by the Colorado State Library, Tech Training for Libraries is a new site with instructor materials and information related to technology training in public libr...
News / Last Modified: 11 August 2015
Last month, Bucks County Free Library began offering Start from Scratch, a new program aimed at helping members of the public connect to the digital world.
During Start from Scratch sessions, patrons bring their "mostly dead" PCs to ...
News / Last Modified: 30 May 2014
Libraries know digital literacy; they’ve been the go-to resource for their communities for years. Yet the need continues to grow as the demand for basic skills intensifies and new skills emerge. Whether supporting job hunters, students, older adults,...
Document / Last Modified: 29 July 2013
Links to training resources, curriculum and handouts for training on computer basics such as the mouse and keyboard.