Communication

communication

Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.

Most Recently Added

Make New Ideas Routine: Purposeful Innovation Webinar Recap

 News / Last Modified: 29 March 2016

This week Christa Werle, Public Services Project Manager, Sno-Isle Libraries (WA), presented the enlightening webinar Purposeful Innovation: Idea Management for Libraries. Werle outlined the need for building a collaborative, transparent framework to...

3 Ways Libraries Can Channel Understanding in Confusing Times

 News / Last Modified: 18 February 2016

As individuals and communities react to conflict in the world, we're reminded of the ways in which libraries often serve as a sanctuary for those looking for physical or emotional safety. But unfortunately, even the committed and welcoming staff who ...