Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.
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Webinar / Last Modified: 27 March 2015
In this webinar, explore the research linking happiness and success and learn ways to increase happiness in yourself and others.
News / Last Modified: 03 February 2015
Our surroundings have a profound effect on us. Color, light, shapes ... small details can help us tune into our environment deeply, or make us shut down entirely. We know at an intuitive level that well-designed spaces not only make for better busine...
News / Last Modified: 12 January 2015
It's important to us that the resources and learning tools we provide at WebJunction are useful to library staff practicing in the field. To that end we organize an annual Member Satisfaction Survey and ask you to give us your feedback. Your response...
Webinar / Last Modified: 12 September 2014
Join us for this webinar to learn some basic skills for preparing and delivering speeches, plus tips to manage your nervousness and make your library presentations more memorable.
Webinar / Last Modified: 26 August 2014
Archive and associated resources for November 16, 2010, webinar with Chrystie Hill, Helene Blowers and Nancy Dowd on libraries and community building.