Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.
Most Recently Added
Webinar / Last Modified: 15 August 2016
This webinar archive, with Betha Gutsche, covers key concepts of strong visual communication and explore simple tips and tricks that will punch up your presentations and wake up your audience.
Webinar / Last Modified: 11 August 2016
This webinar, presented in collaboration with ARSL, explores practical skills for new library directors serving a small or rural community.
Document / Last Modified: 14 July 2016
Try this exercise to sharpen your recognition of effective data visualization.
Webinar / Last Modified: 29 June 2016
In this webinar, learn what it means to develop a healthy organizational culture, based on the concepts of organizational citizenship behavior.
News / Last Modified: 06 June 2016
The WebJunction team recently refreshed the LibraryU course, Dealing with Angry Patrons. The course is free, on-demand and self-paced. Register and enroll today to learn to minimize conflict, defuse patron anger and identify the underlying issues of ...