Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.
Most Recently Added
Webinar / Last Modified: 17 November 2016
This webinar will explore the value of "Yes, and..." as it applies to policies and services at your library.
News / Last Modified: 16 November 2016
As individuals and communities react to conflict in the world, we're reminded of the ways in which libraries often serve as a sanctuary for those looking for physical or emotional safety. But unfortunately, even the committed and welcoming staff who ...
Webinar / Last Modified: 07 November 2016
Join us for this webinar to learn some basic skills for preparing and delivering speeches, plus tips to manage your nervousness and make your library presentations more memorable.
Webinar / Last Modified: 01 November 2016
In this webinar, learn what it means to develop a healthy organizational culture, based on the concepts of organizational citizenship behavior.
News / Last Modified: 03 October 2016
If the recent webinar Beyond the Job Description: Ten Practical Tips for the Rural Library Director could be summed up in one sentence, it might just be: "Make sure you know your community and that your community knows you."