Communication

communication

Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.

Most Recently Added

Making Connections: Libraries at the Heart of Communities

 News / Last Modified: 05 March 2014

Libraries belong to the community and are central to it. They are open to all, and provide essential services to help people and neighborhoods thrive. From internet access and homework help, to storytimes and English as a Second Language programs, li...

Morale Issues in Your Library

 Webinar / Last Modified: 03 February 2014

Archive and associated resources for December 2, 2010, session with Lori Reed and Maurice Coleman as part of Serving the 21st Century Patron 2010, online conference.

Understanding Compassion Fatigue in Your Library

 Webinar / Last Modified: 03 February 2014

Archive and related resources for a webinar presented on May 31, 2012 by Linda Bruno on compassion fatigue and how it affects you and your working environment.

The Power of Image: presenting with the brain in mind

 Webinar / Last Modified: 03 February 2014

This webinar archive, with Betha Gutsche, covers key concepts of strong visual communication and explore simple tips and tricks that will punch up your presentations and wake up your audience.

That's Not What I Said!: Foundations of Interpersonal Communication

 Webinar / Last Modified: 03 February 2014

Archive and related resources for a webinar presented on June 19, 2012 by Melissa Powell exploring the different learning and communication styles, fears, insecurities and defense mechanisms that define interpersonal communication.