Communication
Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.
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Data that Jumps Off the Page
Document / Last Modified: 30 April 2013
Try this exercise to sharpen your recognition of effective data visualization.
Interpreting Data for Big Impact
News / Last Modified: 27 March 2013
“No matter how good your data are, you still need stories.” (PEW director Lee Rainie)
When the PEW Research Center issued a January report on Library Services in the Digital Age, the library field found affirmation and encouragement in the key findings from this neutral statistical reporting agent. The real challenge is to use the data effectively to communicate far beyond the library world and demonstrate the profound impact of libraries in our society. In spite of the happy statistical news, too many people still hold stereotypes of libraries.
[Take the Poll: What are you doing to accelerate change at your library?]
Understanding Compassion Fatigue in Your Library
Webinar / Last Modified: 11 February 2013
Archive and related resources for a webinar presented on May 31, 2012 by Linda Bruno on compassion fatigue and how it affects you and your working environment.
Telling the Library Story
Webinar / Last Modified: 11 February 2013
Archive and related resources for a webinar presented on August 23 by Jamie LaRue which focuses on turning the evidence of our daily patron encounters into short, compelling, and memorable messages that build support.
The Power of Image: presenting with the brain in mind
Webinar / Last Modified: 11 February 2013
This webinar archive, with Betha Gutsche, covers key concepts of strong visual communication and explore simple tips and tricks that will punch up your presentations and wake up your audience.
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