Understanding all the subtleties of communication can be especially complex in the library environment. Whether communicating with staff or patrons, the varied means of communication can include verbal, non-verbal, written, or communicating through presentations. Improving listening skills or effectively interpreting queues through body language can help us in our work. Explore topics addressing communication skills and means.
Most Recently Added
Webinar / Last Modified: 11 September 2015
This webinar will explore ways to use healthy communication skills to address conflict and proactively contribute to a happier workplace.
Webinar / Last Modified: 05 June 2015
In this webinar, explore the research linking happiness and success and learn ways to increase happiness in yourself and others.
News / Last Modified: 14 May 2015
It feels safe to say that we can all benefit from a little more happiness in our lives, and to help those around us to do the same. In March, we were fortunate to have Sharon Morris from the Colorado State Library present the webinar, "The Pursu...
News / Last Modified: 03 February 2015
Our surroundings have a profound effect on us. Color, light, shapes ... small details can help us tune into our environment deeply, or make us shut down entirely. We know at an intuitive level that well-designed spaces not only make for better busine...
News / Last Modified: 12 January 2015
It's important to us that the resources and learning tools we provide at WebJunction are useful to library staff practicing in the field. To that end we organize an annual Member Satisfaction Survey and ask you to give us your feedback. Your response...