Social networking is infused into many library services. Here is a list of skills, knowledge, and attitudes that will help library staff achieve competence in this area.

Albany County Public Library (WY) shares their social media policies. These policies were developed by the Public Relations Coordinator, Caitlin White, and approved by the board. Thanks to Public Services Librarian, Kathy Marquis, for sharing.

A Computers in Libraries presentation, March 30, 2009, addressing online and f2f community engagement. Barriers to engagement and strategies for overcoming barriers are presented, as well as a case model for public participation programming.

Suggestions for free, open-source, or inexpensive solutions to help your library have a visible presence on the Web.