Trainer Presentations and Notes
Last Modified: 21 March 2012
Ashlee Clark, State Library of Ohio
- Library Responds to Community Loss DHL cuts jobs
- Libraries respond to play significant part in workforce recovery efforts
- Southern State Community College Library formed task force with employees, DHL and community
- Learning Express and other resources identified
- Worked with local OneStop centers
- Unemployment benefits and legal aid assistance
- Impact:
- Served as place for social gathering of those impacted
- One on one help provided
- Key strategies identified:
- Key community info resource
- Partnerships
- Enterprise center for small business support
- Looking to expand services: job fair and gallery night (how individual transformed hobbies and interests into careers), food and book drives, reading campaigns.
- Received National Library Week Grant as a result of their efforts!
Jay Burton, Director of SE Regional Library System, Ohio and Columbus Metropolitan Library
- People don't think of the library in their job searching or increasing skills
- At CML, created job help center, but still try to place in position the awareness of center and services. Findability of job help on library websites.
- 2 types of folks coming to the center: people looking for jobs AND those developing new skills for career change.
- Many coming because no internet at home, too slow or kids always on the internet.
- Lots of self-paced online tutorials.
- New job mobile.
Tonya Badillo, New Jersey, Long Branch Free Public Library
Get Back to Work Job Search Initiative, since 2007
- Project Goals and Steps
- Community Collaborative with state, city and community agencies
- Design Virtual Career Center
- Share and Gather Resources - statewide
- Host Job Transition Courses
- Create Webcasts of Job Programs
- Focus on Challenged Populations (in partnership with Kingdom Fighters) including ex-offenders.
- Outcomes:
- Grants
- Classes
- Publicity
Edith Beckett, New Jersey State Library
NJWorks@yourlibrary
Community Assessment:
- Unemployment rates vary around state (between 6.2 and 13.2), suggests need for local response
- 10 different language groups, communities changing
- 304 library organizations in 556 municipalities
- shrinking funding base and increased need for library services
What we did:
- Applied for and rec. BTOP grant, and matching funds to leverage all possible sources of funding.
- NJWorks! provides resources and training
- btop.njstatelib.org
Lindsey Wesson, CE Coordinator, Tennessee State Library and Archives
LSTA Direct Service Grants to establish Job Centers in their library ("grants in a box")
Workshops provided:
- Collaborate
- min of 8 2-hour classes
- Tennessee Electronic Library
- Survey of participants
Unexpected outcomes:
- Job search related workshops poorly attended
- Basic computer skills workshops better attended
- little partnerships, depended on agency
- one-on-one help provided was phenomenal
Ardmore Public Library
- traditional grant activities completed
- non-traditional...did community assessment and IDed need for local GED classes, hosted in the library, paid part-time retired teacher to do additional tutoring
- Huge success! 39 people passed the GED through program and grants and partnerships continue
- broad marketing include success on Facebook.
Bette Jo Jervis, Tennessee State Library and Archives
Moore County Public Library
- Making the library welcoming, provide jump drives, donuts, coffee...
- Walk through creating an email with patrons, taught patron how to do powerpoint and database searching after job interview required this knowledge.
Memphis Public Library
- JobLINC mobile
- job fairs
- After bus broke, continued booths at job fairs, blog, one-on-one assistance
- JobLab provides hands-on assistance
Assistance provided through staff or networking, bringing community closer together!
Julie Walker and Alan Harkness, Georgia State Library
- residents to earn a "work ready certificate"
- 2009 libraries offered a role 31 of 69 library systems provided the training program on PAC's to earn the certificate.
- Math, reading for information and information seeking
- When the funds ran out in fall of 2010 libraries would have had to pay to continue with the service.
Other GA efforts:
- Atlanta Fulton library provides free GED training
- Clark County financial training provided
Annie Brown and Alisa McLeod, Alabama State Public Library Service
AL unemployment has been high, 9.1 with, 15 counties 11.5-14.9, one county has 25% unemployment.
Black Belt area (named for soil of the region and where many freed slaves settled). Libraries not seen as essential service and libraries wearing multiple hats
- Selma-Dallas County Public Library
- Partnerships
- Career Center
- Computer access
- Local business partnerships**This is a critical relationship, successful.
- GED tutorials and classes and Literacy Center
- Macon County - Tuskegee Public Library
- Largest employer closed (casino)
- Classes
- how to post and attach resumes online
- how to navigate web
- Greene County - James C. Poole Memorial Library
- Kelly Temp recruits at the library
- Patrons do online classes
- Computers to file for unemployment
- White Hall Public Library
- 17.30% unemployment
- No industry in community
- one librarian
- library robbed, computers stolen
- Wilcox County Public Library
- 25.1% unemployment
Linda Bruno, Florida
Ideas from 2 libraries, Orange County and Alachua County
Identify the need:
- Workforce board had grant $ and asked how library can help spend it
- Internship program
Strategies most effective:
- List of resources the library provides
- Right service at the right time icon on the library website
- Classes
- Resume research, ask businesses in areas what resumes are getting attention, and help patrons do these kinds of resumes
- Making the library safe, feel like home.
- Technology petting zoo
Cheryl Gould, California State Library
Technology Petting Zoo, Infopeople training
- how to turn it on
- how to get around
- what do you use it for
Jobs and Workforce Recovery: Libraries Helping Individuals and Communities course available through Infopeople
Margery Orell, North Carolina
Charlotte Mecklenburg Library
- 20 branches serving 900,000 people
- Job Help Centers
- Library Community Engagement Committee=grant money for workforce projects
- Online, Job Help at the Library
- Reserving a computer in the Job Help Center gives 3 hour timeslot to patron
- Job Help Blog and Twitter http://jobhelpcenter.tumblr.com/
- Big screen in job help center scrolls through continuous slide show of job seeker success stories from those who have found jobs via library resources
- 105 classes for over 600 people.
Kathy Smith and Charles Dunham, Tigard Public Library, Oregon
- Population density, OR is defined by its urban and rural areas
- 1 out of 5 are unemployed
- Deschutes Public Library District (rural central OR)
- former logging, now recreational industry, retirement mecca, small tech businesses
- 5 branches one bookmobile
- 167,000 people across 3,000 sq miles
- well organized and active community partner
- homelessness has climbed 66%
- Partnerships: Created intergovernmental council across 3 counties, Community College, WorkSource
- Provide one-on-one services
- Database kiosks
- Library opened to be spaces for WorkSource auxiliary services
- Cross-training
- Albany Public Library
- 50,000 residents/ ~27,000 card holders
- 14% unemployment
- $22,000 per capita income
Karren Reish and Shannon White, Michigan
- Capital Area District Library, Lansing
- State gov, auto, biotech, insurance, higher ed and healthcare industries
- 13 libraries in 11 communities, one bookmobile
- Patron needs shifting: word processing, searching, writing skills, email, education resources.
- Created videos, web links, tech classes, helpful staff
- YouTube videos on how to use the resources at library
- Web Resources: Job Seekers Page and Job Hunting Guide
- Then broader marketing campaign: Lean on Us!
- coping when unemployed
- find a job
- lend a hand
- education, training, exam prep
- Partnerships with Michigan Works!
- Shared calendar
- Flow of info between staff members
- Marketing campaign
- Meeting space
- Additional campaign "Keep Learning...our future depends on it"
- Find an expert...looking outside library
- Impact: other partners have come to the table after seeing the benefit via Michigan Works
- What's the most effective strategy: Interpersonal communication: networking, emotional support, personal contact
Lisa Barnhart and Bill Erbes, Illinois
Lisa: presenting best case scenario, Skokie Public Library
Bill:
- his library uses job monitors, who provide one-one-one help whenever possible, always on call to help
- survey of IL libraries
- Library employment boot camp (see overview and templates for Job Searching Boot Camp): 4 intensive training days in job search process:
- people invited to bring their kids...programming available for kids
- no cost to attend, but attendance mandatory
- participant assessment, if they didn't have basic skills they were sent to other resources to bring them up to speed for boot camp before admitted
- Interview after boot camp with chamber of commerce, other community reps at the end
- Universal? via Recorded Books
Jacquie Brinkley, California State Library
California Literacy and Unemployment
Statewide 12.4% unemployment but up in 20's some places
Targeting highest need areas: overlay of low literacy rates with unemployment rates
California Workforce Association Partnerships
- made initial contact via neighbor, fellow bus rider who had Workforce connection
- 48 workforce investment boards, and one-stop career centers and other partners
- Library invited to Workforce conference to present
- Preconference panelists invited from: Library Directors, Workforce Investment Board directors, board presidents
- Showcased
- One-Stops co-located in libraries
- former library computer center re-opened as workforce Library Job Center using OneStop and library staff
- Library literacy program
- Results
- Libraries as incubators for small business entrepreneurs
- Library book kiosks in Onestops
- Training with both library and Onestop staff
What stands out?
- Looking at 21st c skills set, lots of libraries already facilitating these skills.
- Need to emphasize the small business support at library
Other comments? Leave them below!
Ashlee Clark, State Library of Ohio
Slides Attached
- Library Responds to Community Loss DHL cuts jobs
- Libraries respond to play significant part in workforce recovery efforts
- Southern State Community College Library formed task force with employees, DHL and community
- Learning Express and other resources identified
- Worked with local OneStop centers
- Unemployment benefits and legal aid assistance
- Impact:
- Served as place for social gathering of those impacted
- One on one help provided
- Key strategies identified:
- Key community info resource
- Partnerships
- Enterprise center for small business support
- Looking to expand services: job fair and gallery night (how individual transformed hobbies and interests into careers), food and book drives, reading campaigns.
- Received National Library Week Grant as a result of their efforts!
Jay Burton, Director of SE Regional Library System, Ohio and Columbus Metropolitan Library
- People don't think of the library in their job searching or increasing skills
- At CML, created job help center, but still try to place in position the awareness of center and services. Findability of job help on library websites.
- 2 types of folks coming to the center: people looking for jobs AND those developing new skills for career change.
- Many coming because no internet at home, too slow or kids always on the internet.
- Lots of self-paced online tutorials.
- New job mobile.
Tonya Badillo, New Jersey, Long Branch Free Public Library
Slides attached
Get Back to Work Job Search Initiative, since 2007
- Project Goals and Steps
- Community Collaborative with state, city and community agencies
- Design Virtual Career Center
- Share and Gather Resources - statewide
- Host Job Transition Courses
- Create Webcasts of Job Programs
- Focus on Challenged Populations (in partnership with Kingdom Fighters) including ex-offenders.
- Outcomes:
- Grants
- Classes
- Publicity
Edith Beckett, New Jersey State Library
Slides Attached
NJWorks@yourlibrary
Community Assessment:
- Unemployment rates vary around state (between 6.2 and 13.2), suggests need for local response
- 10 different language groups, communities changing
- 304 library organizations in 556 municipalities
- shrinking funding base and increased need for library services
What we did:
- Applied for and rec. BTOP grant, and matching funds to leverage all possible sources of funding.
- NJWorks! provides resources and training
- btop.njstatelib.org
Lindsey Wesson, CE Coordinator, Tennessee State Library and Archives
Slides attached
LSTA Direct Service Grants to establish Job Centers in their library ("grants in a box")
Workshops provided:
- Collaborate
- min of 8 2-hour classes
- Tennessee Electronic Library
- Survey of participants
Unexpected outcomes:
- Job search related workshops poorly attended
- Basic computer skills workshops better attended
- little partnerships, depended on agency
- one-on-one help provided was phenomenal
Ardmore Public Library
- traditional grant activities completed
- non-traditional...did community assessment and IDed need for local GED classes, hosted in the library, paid part-time retired teacher to do additional tutoring
- Huge success! 39 people passed the GED through program and grants and partnerships continue
- broad marketing include success on Facebook.
Bette Jo Jervis, Tennessee State Library and Archives
Slides Attached
Moore County Public Library
- Making the library welcoming, provide jump drives, donuts, coffee...
- Walk through creating an email with patrons, taught patron how to do powerpoint and database searching after job interview required this knowledge.
Memphis Public Library
- JobLINC mobile
- job fairs
- After bus broke, continued booths at job fairs, blog, one-on-one assistance
- JobLab provides hands-on assistance
Assistance provided through staff or networking, bringing community closer together!
Julie Walker and Alan Harkness, Georgia State Library
- residents to earn a "work ready certificate"
- 2009 libraries offered a role 31 of 69 library systems provided the training program on PAC's to earn the certificate.
- Math, reading for information and information seeking
- When the funds ran out in fall of 2010 libraries would have had to pay to continue with the service.
Other GA efforts:
- Atlanta Fulton library provides free GED training
- Clark County financial training provided
Annie Brown and Alisa McLeod, Alabama State Public Library Service
Slides Attached
AL unemployment has been high, 9.1 with, 15 counties 11.5-14.9, one county has 25% unemployment.
Black Belt area (named for soil of the region and where many freed slaves settled). Libraries not seen as essential service and libraries wearing multiple hats
- Selma-Dallas County Public Library
- Partnerships
- Career Center
- Computer access
- Local business partnerships**This is a critical relationship, successful.
- GED tutorials and classes and Literacy Center
- Macon County - Tuskegee Public Library
- Largest employer closed (casino)
- Classes
- how to post and attach resumes online
- how to navigate web
- Greene County - James C. Poole Memorial Library
- Kelly Temp recruits at the library
- Patrons do online classes
- Computers to file for unemployment
- White Hall Public Library
- 17.30% unemployment
- No industry in community
- one librarian
- library robbed, computers stolen
- Wilcox County Public Library
- 25.1% unemployment
Linda Bruno, Florida
Ideas from 2 libraries, Orange County and Alachua County
Identify the need:
- Workforce board had grant $ and asked how library can help spend it
- Internship program
Strategies most effective:
- List of resources the library provides
- Right service at the right time icon on the library website
- Classes
- Resume research, ask businesses in areas what resumes are getting attention, and help patrons do these kinds of resumes
- Making the library safe, feel like home.
- Technology petting zoo
Cheryl Gould, California State Library
Technology Petting Zoo, Infopeople training
- how to turn it on
- how to get around
- what do you use it for
Jobs and Workforce Recovery: Libraries Helping Individuals and Communities course available through Infopeople
Margery Orell, North Carolina
Slides Attached
Charlotte Mecklenburg Library
- 20 branches serving 900,000 people
- Job Help Centers
- Library Community Engagement Committee=grant money for workforce projects
- Online, Job Help at the Library
- Reserving a computer in the Job Help Center gives 3 hour timeslot to patron
- Job Help Blog and Twitter http://jobhelpcenter.tumblr.com/
- Big screen in job help center scrolls through continuous slide show of job seeker success stories from those who have found jobs via library resources
- 105 classes for over 600 people.
Kathy Smith and Charles Dunham, Tigard Public Library, Oregon
Slides Attached
- Population density, OR is defined by its urban and rural areas
- 1 out of 5 are unemployed
- Deschutes Public Library District (rural central OR)
- former logging, now recreational industry, retirement mecca, small tech businesses
- 5 branches one bookmobile
- 167,000 people across 3,000 sq miles
- well organized and active community partner
- homelessness has climbed 66%
- Partnerships: Created intergovernmental council across 3 counties, Community College, WorkSource
- Provide one-on-one services
- Database kiosks
- Library opened to be spaces for WorkSource auxiliary services
- Cross-training
- Albany Public Library
- 50,000 residents/ ~27,000 card holders
- 14% unemployment
- $22,000 per capita income
Karren Reish and Shannon White, Michigan
Slides Attached
- Capital Area District Library, Lansing
- State gov, auto, biotech, insurance, higher ed and healthcare industries
- 13 libraries in 11 communities, one bookmobile
- Patron needs shifting: word processing, searching, writing skills, email, education resources.
- Created videos, web links, tech classes, helpful staff
- YouTube videos on how to use the resources at library
- Web Resources: Job Seekers Page and Job Hunting Guide
- Then broader marketing campaign: Lean on Us!
- coping when unemployed
- find a job
- lend a hand
- education, training, exam prep
- Partnerships with Michigan Works!
- Shared calendar
- Flow of info between staff members
- Marketing campaign
- Meeting space
- Additional campaign "Keep Learning...our future depends on it"
- Find an expert...looking outside library
- Impact: other partners have come to the table after seeing the benefit via Michigan Works
- What's the most effective strategy: Interpersonal communication: networking, emotional support, personal contact
Lisa Barnhart and Bill Erbes, Illinois
See handouts
Lisa: presenting best case scenario, Skokie Public Library
Bill:
- his library uses job monitors, who provide one-one-one help whenever possible, always on call to help
- survey of IL libraries
- Library employment boot camp (see overview and templates for Job Searching Boot Camp): 4 intensive training days in job search process:
- people invited to bring their kids...programming available for kids
- no cost to attend, but attendance mandatory
- participant assessment, if they didn't have basic skills they were sent to other resources to bring them up to speed for boot camp before admitted
- Interview after boot camp with chamber of commerce, other community reps at the end
- Universal? via Recorded Books
Jacquie Brinkley, California State Library
California Literacy and Unemployment
Slides Attached
Statewide 12.4% unemployment but up in 20's some places
Targeting highest need areas: overlay of low literacy rates with unemployment rates
California Workforce Association Partnerships
- made initial contact via neighbor, fellow bus rider who had Workforce connection
- 48 workforce investment boards, and one-stop career centers and other partners
- Library invited to Workforce conference to present
- Preconference panelists invited from: Library Directors, Workforce Investment Board directors, board presidents
- Showcased
- One-Stops co-located in libraries
- former library computer center re-opened as workforce Library Job Center using OneStop and library staff
- Library literacy program
- Results
- Libraries as incubators for small business entrepreneurs
- Library book kiosks in OneStops
- Training with both library and Onestop staff
What stands out?
- Looking at 21st c skills set, lots of libraries already facilitating these skills.
- Need to emphasize the small business support at library
Other comments? Leave them below!
This work is licensed under a Creative Commons Attribution 3.0 United States License