Technology Trainer Competencies
Assisting patrons with technology is an increasingly common responsibility for public library staff. However, simply knowing how to use technology is not enough. Library staff must now be equipped with the skills and knowledge necessary to effectively instruct patrons in technology. Crystal Schimpf, Nancy Trimm, and Kieran Hixon (Colorado State Library) have developed competencies for technology trainers that focus on the skills needed to teach technology, whether in a classroom and on an individual basis.
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