Elevating core skills with new Library Foundational Training (LiFT) courses Chat Liz Cartaina12:00 PM Greetings from Jersey City! Aaliyah12:00 PM hello from south carolina Makeshia Robinson 12:00 PM Hello from Arkansas Elizabeth Mikeska-Benfield12:01 PM Hello from Austin, TX Jaclyn Hale12:01 PM Hello from Dover, Delaware! Elizabeth Chan12:01 PM Hello from South Florida! Whit12:01 PM Greetings from Midland, TX Orinthia 12:01 PM Hello from Gastonia, NC Leah 12:01 PM Hello from DeKalb, IL Tracy Evans- she/they (Sycamore PL) 12:01 PM Hi from Sycamore Illinois! Linda Phillips 12:02 PM Hi Linda from Merrillville, IN Stephanie - Arrowhead Library System 12:02 PM library school, on the job work bob 12:02 PM webinars Elizabeth Chan 12:02 PM MLIS school Gretchen Pruett 12:02 PM On the job Mallory Duff 12:02 PM Training on the job from supervisors, co-workers Karin 12:02 PM Library Associate Training/Webinars as refreshers Cordial, Grace 12:02 PM In library school . Marina 12:02 PM On the job, library school, and ABLE courses Rebecca Oxley (DCPL) 12:02 PM WebJunction webinars LOL!! Teresa Horton 12:02 PM On the job. Margot 12:02 PM Courses and on the fly. Trudi Green 12:02 PM on the job, MLIS program Kristina Taylor 12:02 PM On the job, from my coworkers, and later, in a library degree program Melissa Norr 12:02 PM From colleagues at the branch and in library school Elaine Wong 12:02 PM On job training Anthony C 12:02 PM on the job Beth Wood 12:02 PM MLIS Stephanie Scherer 12:02 PM Howdy from Texas! On the job, ABLE, Monica (she/her) 12:02 PM Internal trainings, webinars naomi 12:02 PM Library Tech program, on the job Valerie O'Neal 12:02 PM On the job training/MLIS school Beth 12:02 PM On the job training Rachelle 12:02 PM Combination of masters program, on the job training Leah 12:02 PM On the job with my MLIS work. Paul Sizemore 12:02 PM trail and error, On the job training Sara 12:02 PM first on the job, and then in school Dylan Baker 12:02 PM On the job and with the ABLE courses 20+ years ago. Kelly McCabe 12:02 PM Library school, from supervisors Ada Negraru 12:02 PM On the job and MLS Colleen Melanson 12:02 PM Education and experience Angela NCLS 12:02 PM i learned so much about customer service from reception and retail Bridgette E 12:02 PM On the job training Katie Enright 12:02 PM on the job Al Peterson 12:02 PM Library school and on the job experience Sara S. 12:02 PM library school, and lots of on the job training Mabelle 12:02 PM on the job training Judy Campbell 12:02 PM On the job training Whit 12:02 PM On the job & MLS program DaRcy Louer 12:02 PM Niche Academy and WebJunction Lara Luck 12:02 PM school and job Elizabeth Mikeska-Benfield 12:02 PM MLIS and on the job TP Tracy Evans- she/they (Sycamore PL) 12:02 PM Library school, ABLE courses, consortia training Debra Preston 12:02 PM school and on the job training Yvonne Cook 12:02 PM On the job, webinars, etc Holly Blosser 12:02 PM on the job, MLS Jennifer Chilcoat 12:02 PM On the job, online trainings Mel Bruecks (IndyPL) 12:02 PM partially through library school. mostly on the job and in a leadership academy Jaclyn Hale 12:02 PM Some in library school, but mostly on the job. VPL_Morgan 12:02 PM On the job training Linda Phillips 12:02 PM On the job training Alice Robinson 12:02 PM From Library School and on the job training, webinars linda Conn 12:02 PM On the job training, lta program, webinars Sarah Williams 12:02 PM On the job training Rhonda Hall 12:02 PM On the job. SM Sharon Mollock 12:02 PM on the job Teresa 12:02 PM On the job training, working with excellent librarians. RH Rita Huffstetler 12:02 PM Started as a college work study at UT, Knoxville, and now thru Idaho Commission for Libraries Stefanie Knopp 12:02 PM On the job training Bones 12:02 PM MLS program, otj training, webinars Jacqui Busch 12:02 PM Not a lot of training, learn by doing in partnership with colleague with 10 yrs exp bonnie elliott 12:02 PM On the job training and the Delaware Constorium page Seth GPL 12:02 PM On the job/webinars Deb Shambrook 12:02 PM On the job training Janet 12:02 PM job trainings Reylee 12:02 PM Colleagues Jason Reich 12:02 PM Starting here, hoping to make a career change Judy Melvin 12:03 PM On the training, WebJunction Heather Dorner 12:03 PM by volunteering at the library Joanette 12:03 PM Working over over 28 years in Collection Development Paul Sizemore 12:03 PM supervisors are a huge help Janine Jamison-Miller 12:03 PM On the job training and library school dawn corbit 12:03 PM Previous WebJunction Shauna 12:03 PM Library school and on the job in a library. Daphne Hess 12:03 PM On the job, webinars Danielle W 12:03 PM On the job training Gretchen Pruett 12:03 PM Agree - learned customer service from being a waitress Robbi LaBelle 12:03 PM I had to sign in as a guest. Robbi LaBelle at West Haven Public Library. OTJ training Althea 12:03 PM On the job training, state training, webjunction, niche academy, ABLE courses Summer 12:03 PM I'm back Erin Suda Unverified 12:04 PM Great training course from the library system, but they have downgraded that training quite a bit in the last few years. Katie Enright Unverified 12:04 PM I have used the ABLE Tech services courses as part of onboarding new employees Amy Osborne Unverified 12:09 PM We have used ABLE for the past 7 years for all new Public Services staff. Brooke Doyle 12:10 PM Thanks to any of you who completed that survey! WW WebJunction Webinars 12:11 PM https://pollev.com/oclc Alice Robinson Unverified 12:13 PM Customer Service, Interviewing or REference Skills, Where, How, Who to Call for further information Brooke Doyle 12:13 PM And if you want to elaborate in chat, that's great. Mark Black - Vancouver Public Library Unverified 12:13 PM de-escalation Katherine Unverified 12:13 PM Other: Communication Margot Unverified 12:13 PM Other-negotiation skills Whit Unverified 12:14 PM Policy development & evaluation Sarah L Unverified 12:14 PM Edited Technology skills (helping patrons) Erin Suda Unverified 12:14 PM I wonder if programming is a subset of community engagement? Stacey Watson (DPL) Unverified 12:14 PM Intellectual Freedom Brooke Doyle 12:14 PM @sarah L - can you tell us more what you mean by technology skills? Itzel M. Unverified 12:14 PM Programming LaToya R Davis Unverified 12:15 PM community engagement Christy Unverified 12:15 PM Information literacy Emily Dagg Unverified 12:17 PM Other topics for frontline staff training: role and mission of public libraries, ALA's Library Bill of Rights, intellectual freedom, confidentiality. Brooke Doyle 12:18 PM @emily dagg: those will be addressed in our next course, Public Library Fundmentals. Althea Unverified 12:18 PM @Mark Black - Ryan Dowd's de-escalation training available at homelesslibrary.com is well thought out and presented in a digestible format. Cordial, Grace 12:19 PM 👍 Heather Dorner Unverified 12:19 PM AI Elizabeth Chan Unverified 12:19 PM AI Bridgette E Unverified 12:19 PM Technical and AI skills Mark Black - Vancouver Public Library Unverified 12:19 PM Not the biggest fan of Ryan Dowd's approach KM Unverified 12:19 PM Advocacy Janet Unverified 12:19 PM AI Mark Black - Vancouver Public Library Unverified 12:19 PM but thank you Jennifer Chilcoat Unverified 12:19 PM Garnt-seeking Rhonda Hall Unverified 12:19 PM AI and Technology Althea Unverified 12:19 PM AI Leah Unverified 12:19 PM Computer literacy Kari Unverified 12:19 PM Fundraising Lakeshia Comer Unverified 12:19 PM patron management Beth Unverified 12:19 PM Increased technology skills bonnie elliott Unverified 12:19 PM AI and Technology Beth Wood Unverified 12:19 PM debugging/helping interface with tech dawn corbit Unverified 12:19 PM technololgy NB Naomi Bishop 12:19 PM Information literacy for families and children Jae Unverified 12:19 PM Trauma-informed customer service skills Cathy Unverified 12:19 PM AI, TECHNOLOGY Jacqui Busch Unverified 12:19 PM Help disadvantaged patrons access changing/reduced services RH Rita Huffstetler 12:19 PM Original cataloging Elaine Wong Unverified 12:19 PM Technology Whit Unverified 12:19 PM Public Relations Stacey Watson (DPL) Unverified 12:19 PM Workforce development Teresa Unverified 12:19 PM De-escalation and conflict management skills Debra Preston Unverified 12:19 PM always customer service, grant writing, technology Allison Stahr Unverified 12:19 PM computer skills Joanette Unverified 12:19 PM Tighter budgets Lori Ciemielewski Unverified 12:19 PM AI technology Ada Negraru Unverified 12:19 PM customer service / reference Dylan Baker 12:19 PM Digital skills thomas Unverified 12:19 PM Technology Shauna Unverified 12:19 PM advocacy , AI, computer literacy, collection development Althea Unverified 12:19 PM social services knowledge Stephanie - Arrowhead Library System Unverified 12:19 PM descalation skills/trauma informed customer service Victoria Hernandez Unverified 12:19 PM AI literacy for certain TP Tracy Evans- she/they (Sycamore PL) 12:19 PM De-escalation and AI Errin L. Unverified 12:19 PM Information Literacy J Parks Unverified 12:19 PM Collection development, outreach, and advocacy Judy Melvin Unverified 12:19 PM Grant writing Mary Cronin Unverified 12:19 PM Technology assistance for patrons Kate D Unverified 12:19 PM Managing burnout, boundaries, community care among staff replacing emphasis on self care bonnie elliott Unverified 12:19 PM Advocacy , Emily Dagg Unverified 12:19 PM With an aging population, ADA and accessibility in library spaces and collections. Itzel M. Unverified 12:19 PM Technology and AI NB Naomi Bishop 12:19 PM Creative solutions for low budgets Kelly McCabe Unverified 12:20 PM Social Work/Mental Health, Grantwriting, Legislative work Eleanor Mullens Unverified 12:20 PM ai-aided cataloging Gretchen Pruett Unverified 12:20 PM Digital Literacy, policy development and advocacy Sarah Williams Unverified 12:20 PM Ai and cataloging Paul Sizemore Unverified 12:20 PM AI and Tech help Katherine Unverified 12:20 PM Working face to face with coworkers. Marlowe Unverified 12:20 PM AI Technology , Digital skills- Health information ,establishing partners, wellness for staff Heather Dorner Unverified 12:20 PM information referral Shauna Unverified 12:20 PM information literacy Sarah P Unverified 12:20 PM Managing AI and other tech development with more "traditional" library skills Jaclyn Hale Unverified 12:20 PM Communication - not just with patrons, but between colleagues as well. Malani LaCoste Unverified 12:20 PM Advocating for marginalized communities Kari Unverified 12:20 PM Grassroots Fundraising Danielle Unverified 12:20 PM Budgeting in general would be helpful Errin L. Unverified 12:20 PM Edited Technology - Digital Literacy, having their own skills and assisting patrons. sina Unverified 12:20 PM job skills retraining J Parks Unverified 12:20 PM Outreach? TBlair Unverified 12:20 PM AI and Technology Brooke Doyle 12:20 PM When people say technology, can they elaborate on whether that is staff technology skills or teaching patrons tech? Eliza Unverified 12:20 PM De-escalation and conflict Margot Unverified 12:20 PM Technology advancements, money issues, burnout, good resources to validate accuracy of information. Rebecca Oxley (DCPL) Unverified 12:20 PM Computer literacies, customer service, digital collections, trauma informed practice, outreach, hopefully not AI but probably AI Orinthia Unverified 12:20 PM AI , Advocacy, Community Engagement, Fundraising Judy Melvin Unverified 12:20 PM Community Advocacy Heather Dorner Unverified 12:20 PM computer literacy for patrons Paula Laurita Unverified 12:20 PM Marketing/Outreach to different communities. Paul Sizemore Unverified 12:20 PM Teaching patrons on new and upcoming tech Alice Robinson Unverified 12:20 PM Self-care, Mental health resources, outreach, more empathy, cross overskills from youths to adults to seniors. Kari Unverified 12:20 PM Digital Divide Education thomas Unverified 12:21 PM Behind the scenes technology. Gail Hurley Unverified 12:21 PM Accessibility Robbi LaBelle Unverified 12:21 PM scheduling part-time staff efficiently Theresa L Tyree Unverified 12:21 PM All tech. Rebecca Oxley (DCPL) Unverified 12:21 PM Using the web to apply for jobs, resources, etc. Cathy Unverified 12:21 PM Assisting patrons with technology. Bridgette E Unverified 12:21 PM Accessibility for patrons with disabilities Ellen Baxter 12:21 PM Social services no matter where your library is. Smaller budgets and skeleton staff levels. Debra Preston Unverified 12:21 PM both, but mostly keeping up with the newest systems Beth Wood Unverified 12:21 PM helping patrons use their tech to use libraries Jaymey Unverified 12:21 PM Providing programming for teens/young adults Paul Sizemore Unverified 12:21 PM also helping staff with new and updating technology that we use Malani LaCoste Unverified 12:21 PM Library promotion and defense Paula Laurita Unverified 12:21 PM Programming outside the library Clemmie Little Unverified 12:21 PM AI and Libraries RH Rita Huffstetler 12:21 PM Another one: migrating to new ILS platforms/systems LaToya R Davis Unverified 12:21 PM technology all around bonnie elliott Unverified 12:21 PM Teaching computer skills to both patrons and updating skills for staff Jae Unverified 12:21 PM Some protocol or way to keep up with all the new tech Joshua Deakins Unverified 12:21 PM Social working, helping American Job Center, low budget, helping people with special needs, Technology Helping Elder's with Tech. Judy Melvin Unverified 12:21 PM Senior Services Allison Stahr Unverified 12:21 PM New staff and patrons often come in at our location with very little knowledge of how to use computers, such as typing, performing searches, etc. Sarah P Unverified 12:21 PM helping patrons with information technology as it develops Mary Cronin Unverified 12:21 PM outreach Jan Johnson 12:21 PM Providing community space Marlowe Unverified 12:21 PM Both .. learning how technology works so can share with patrons how technology work like how search engines work how machine learning works Mark Black - Vancouver Public Library Unverified 12:21 PM Data security Kelly Nelson Unverified 12:22 PM Collection Development and AI printed materials...ethics of this, how to spot them, what to do about them, cataloging, etc. Marlowe Unverified 12:22 PM Also teaching patrons how to navigate these new tools RH Rita Huffstetler 12:22 PM Can states use these trainings to incorporate merit pay raises? Emily Dagg Unverified 12:22 PM ADA compliant graphic design: signage, handouts, wayfinding, posters, flyers, online information, websites. Lynne Unverified 12:22 PM The description of this webinar was "Are you ready to sharpen your collection development and collection management skills? " I think many of us that we would actually hear info about collection management rather than where to go to learn about collection management. Is that where the rest of the session is headed? Marlowe Unverified 12:22 PM Staff learning about digital accessibility standards Paula Laurita Unverified 12:22 PM When I was a library director I used ABLE as onboarding Lieske Assam-Greaves Unverified 12:23 PM Coding and data analytics as the job will focus more on digital programming WW WebJunction Webinars 12:23 PM https://pollev.com/oclc Rebecca Oxley (DCPL) Unverified 12:23 PM It says waiting for presentation Brooke Doyle 12:23 PM @lynne - the rest of the session will be about our collection management courses. Beth Wood Unverified 12:24 PM waiting for presentation Kari Unverified 12:24 PM We can't respond Stephanie - Arrowhead Library System Unverified 12:24 PM won't allow responses, says waiting for presentation Rebecca Oxley (DCPL) Unverified 12:24 PM we want to vote but we can't see it! Rachelle Unverified 12:24 PM I don't see it Marlowe Unverified 12:24 PM The link is not working Margot Unverified 12:24 PM It says "waiting for presentation." bonnie elliott Unverified 12:24 PM cannot respond Rachelle Unverified 12:24 PM Waiting for oclc's presentation to begin... oclc's presentation is underway. As soon as the activity is active, you’ll see it on the screen here. Stay put. Poll Everywhere helps boost engagement during remote meetings, virtual trainings, and online conferences. no Jacqui Busch Unverified 12:24 PM No Rebecca Oxley (DCPL) Unverified 12:24 PM Nope still the same Stephanie - Arrowhead Library System Unverified 12:24 PM no change, sorry! Alice Robinson Unverified 12:24 PM Use of computer by way of Internet or apps to enge in ones work effectively and efficiently chase hardison Unverified 12:24 PM worth a try lol Charlotte A Dunaief Unverified 12:24 PM Waiting for oclc's presentation to begin... oclc's presentation is underway. As soon as the activity is active, you’ll see it on the screen here. Stay put. Poll Everywhere helps boost engagement during remote meetings, virtual trainings, and online conferences. Robbi LaBelle Unverified 12:26 PM technology includes: supporting personal telephone use to access library services, e.g. printing from phone, searching remotely Rachelle Unverified 12:27 PM Where do we find these? Rebecca Oxley (DCPL) Unverified 12:28 PM ^^ great question WW WebJunction Webinars 12:28 PM The poll is finally live! https://pollev.com/oclc Shawna Bryce Unverified 12:28 PM https://learn.webjunction.org/course/index.php?categoryid=130 WJ Support Unverified 12:28 PM Yes, thank you. You will need to create a free account to enroll. Emily Dagg Unverified 12:29 PM Edited Our technology training needs are practical: how to configure pickup lockers that work consistently, public printing and copying that works consistently (including remote printing), setting up pay for printing that works and the ability for people to pay with a card, ability for customers to pay fines and fees online or at a self-check computer, how to find an affordable product to verify customer address and eligibility when they do online card registration, how to find an affordable product to allow customers to do self-check with their smartphone. Rebecca Oxley (DCPL) Unverified 12:31 PM Love that!! Lakeshia Comer Unverified 12:32 PM Very informative. I did not know what A.B.LE. stood for Mark J Unverified 12:33 PM I took the previous ABLE course series before pursuing an MLIS ten years ago. This is AWESOME! Thank you for for developing this. So helpful for alternative library learning Kelly Nelson Unverified 12:34 PM Just at a glance, these look great! RH Rita Huffstetler 12:34 PM This is ideal for those of us who work in libraries but our responsibilities do not require an MLS/MLIS. Shawna Bryce Unverified 12:36 PM as someone who has built (and rebuilt) our onboarding/new hire training module, I LOVE THIS! KM Unverified 12:36 PM I've been struggling to recommend the ABLE collection just due to age lately, so I'm SO excited for these. Thank you for all the work that went into them! Summer Unverified 12:36 PM During your shelf reading activity, do you use Dewey Decimal of Library of Congress classification? What if you don't know Dewey Mary Cronin Unverified 12:37 PM Edited You mentioned group learning. Are these trainings appropriate for group learning? Anthony C Unverified 12:37 PM Any thoughts on adding a module on marketing your collection/ managing displays? Something to help drive circulation would be wonderfully helpful. Rain Sissel Unverified 12:37 PM The shelf reading activity has scaffolds to support finding issues on the shelf that do not require knowing Dewey :) Janet Unverified 12:38 PM I took ABLE courses during the pandemic and then decided to pursue a professional degree in library science. It has helped me a lot in understanding collection development. Heather Dorner Unverified 12:38 PM on the survey if you click home in the upper left corner and then put oclc in the box, the survey comes up WJ Support Unverified 12:38 PM We won't cover marketing in LiFT, but we have other resources: https://learn.webjunction.org/course/search.php?areaids=core_course-course&q=marketing NB Naomi Bishop 12:38 PM This looks excellent. Thank you for sharing the links. Rachelle Unverified 12:39 PM I'm hoping this will help me break into collection management! I have an MLIS but the only job I've been able to get afterwards is as a page. I'm trying to keep my education relevant and competitive so when a job comes up in my library system I might have a chance at getting it! WW WebJunction Webinars 12:39 PM https://pollev.com/oclc WJ Support deleted their own message. 12:39 PM WW WebJunction Webinars 12:40 PM Poll results are quite interesting and I will share out with our LIFT team! Cathy Unverified 12:42 PM Branch of knowledge that deals with the creation and use of technical means and their relation with life, society and environment WW WebJunction Webinars 12:43 PM http://oc.lc/lift-courses Katie Enright Unverified 12:43 PM Any idea when the Technical Services sequence will be updated? Brooke Doyle 12:44 PM Public Library Fundamentals (sort of like a Library 101) will be our next course published in Sept. Rebecca Oxley (DCPL) Unverified 12:45 PM Thank you!!! bonnie elliott Unverified 12:45 PM thank you Rachelle Unverified 12:45 PM Thank you Daphne Hess Unverified 12:45 PM Thank you RH Rita Huffstetler 12:45 PM Fantastic! Elaine Wong Unverified 12:45 PM Thank you! Kyndra Unverified 12:45 PM Thank you so much! Stephanie - Arrowhead Library System Unverified 12:45 PM Thank you so much for the helpful information! Janet Huber Unverified 12:45 PM Thank you! Kate D Unverified 12:45 PM This is exciting, thank you! Rhonda Hall Unverified 12:45 PM Thank You Julie Seely Unverified 12:45 PM What a great program! I'm going to enroll! Cordial, Grace 12:45 PM I'm looking forward to testing these out! Kelly Nelson Unverified 12:45 PM Thank you! I'm excited to share this! bonnie elliott Unverified 12:45 PM thank you Rachel Lenahan Unverified 12:45 PM Thank you! Danielle W Unverified 12:45 PM Thank you! Whit Unverified 12:45 PM Thank you! Olivia Unverified 12:45 PM Thank you Elizabeth Chan Unverified 12:45 PM 👍 thomas Unverified 12:45 PM Thank you. Stacey Watson (DPL) Unverified 12:45 PM Thank you, these look great! Gail Hurley Unverified 12:45 PM This is great. Thank you! Errin L. Unverified 12:45 PM Thank you. Sara S. Unverified 12:45 PM Good stuff Kristina Taylor Unverified 12:45 PM Nice job Annie! and Team! Debra Preston Unverified 12:45 PM Thank you! Alice Robinson Unverified 12:45 PM Awesome webinar. Thank You. Mary Cronin Unverified 12:45 PM Thank you for developing this and making this available Charlene Gross Unverified 12:46 PM looking forward to the new classes DaRcy Louer Unverified 12:46 PM Excited to complete the program and hope to learn new things. Thanks! Brooke Yeaman Unverified 12:46 PM Thank you! Mark Black - Vancouver Public Library Unverified 12:46 PM Thank you Marlowe Unverified 12:46 PM Thanks ! Beth Wood Unverified 12:46 PM Great for staff development. Thank you! J Parks Unverified 12:46 PM Thank you! Clemmie Little Unverified 12:46 PM Thank you! Janet Unverified 12:46 PM thanks a lot. Sarah Williams Unverified 12:46 PM Thank you!! Yvonne Cook Unverified 12:46 PM Looking forward to this, thanks! Paul Sizemore Unverified 12:46 PM Thank you, this was fun! Eileen L. Simms Unverified 12:46 PM Thank you! Summer Unverified 12:46 PM Thank you! Theresa L Tyree Unverified 12:46 PM Thank you! Lisa Cox Unverified 12:46 PM Thank you! Joshua Deakins Unverified 12:46 PM Thank you Janine Jamison-Miller Unverified 12:46 PM Thank you Cathy Unverified 12:46 PM Please send the link to the LiFT courses Judy Melvin Unverified 12:46 PM Thank you, this is beneficial information. Lakeshia Comer Unverified 12:46 PM Thank you so much for the information Bridgette E Unverified 12:46 PM Super excited for the LiFT courses! Thank you!! Stephanie Scherer Unverified 12:46 PM Thank you!! Althea Unverified 12:46 PM Thank you WW WebJunction Webinars 12:46 PM http://oc.lc/lift-courses Teresa Unverified 12:46 PM Thank you! Cathy Unverified 12:46 PM Thank you! Paula Laurita Unverified 12:47 PM ABLE has been helpful for years to library staff. I'm glad to see a refresh. Julie Moore - PA Unverified 12:47 PM Thanks! cd Unverified 12:47 PM Thank you chase hardison Unverified 12:47 PM thank you guys/gals