And my name is Jennifer Peterson, and I'm going to be helping host today's session.
I'm going to go ahead and get our recording started, and I'll welcome today's presenter, Wendy Pender, who comes to us from the King County library system.
She is the older adults project specialist, and comes with a wealth of experience to share with you today, and many resources, ideas, inspiration, so we're really excited to have you here today, Wendy, and I'm going to pass the ball on over to you and let you get us started.
>> All right.
Thank you so much.
Thank you, Jennifer, and welcome, everyone, out there in libraryland.
I wish we could all be together in one room, but thanks to the magic of technology, we can at least be together virtually.
The opening slide with the picture of me and my mother, and this is my mother on her 90th  birthday.
She's 100 now.
I'm the youngest of seven.
I'm 54.
My eldest sister is 76.
So we encompass a wide range of what I think of as older adults.
I was lucky enough to have great images of aging growing up.
I have my MLS from the University of Pittsburgh and also a certificate of -- from the University of Washington.
But what do you think of when you think of older adults?
This is how I branch it.
People say, why do you have to call it older adult?
Why can't it just be adult?
In my view, the concerns of someone who is 25 are vastly different from the concerns of someone who might be scirvetion or 75, or 85.
You can see on the screen, when we're just getting our feet under us and launching our individual lives, we're concerned with choosing a career, choosing a maid, having children, and later -- a mate, having children, and later in life our concerns shift.
We're often concerned with the end of life, if not for ourselves, for our loved ones, there's whether to stay working, whether to reenter the work force perhaps, what do we now that the children are gone, there's a whole universe of concerns that take up our attention when we are longer lived on the planet.
So what do you think of when you think of aging?
I have a fun fact for you off the census website.
We take it for granted now in our current cultural paradigm, we hear antiaging, 16 million times a day, every ad.
Well -- and we're used to people lying about their age, that they're younger than they actually are.
I'm 29 for the third time, that kind of thing.
Well, 100 years ago, back at the turn of the 1900s, people would actually lie that they were older than they were.
Whether that was to get into the army, or to get that wisdom and that authority, people would lie that they were older.
And isn't that a paradigm shift?
It's so different from what our current paradigm is.
Images of aging have changed, and I want you to know that it doesn't have to be this way.
I want you -- at the end of the hour I hope you have learned some things you can take back to your library, but also feel better about your own aging, because we're all in this together.
My assistant is changing slides, so be patient with us.
Thanks.
The first thing I want to share with you is a word cloud created by the national council on aging.
They did a survey a few years ago and this is how older adults see their own lives.
Once you get up in age, lots of good things, they're positive, optimistic, feels good, we did a public art project this year, the as I age project, where we invited people to say, what do you aspire to?
What do you see as I age, I will?
You can see there's lots of positive things.
Love, of course, what the world needs now.
And then there's this other research, the Happiness U-Curve, I think of it as the amazon smile.
Where you can see that happiness goes up in our later years.
If you are right in the middle, like I am at 54, you can see we are in the mid life struggle years.
This is the sandwich generation.
We're having to raise kids, we're also often caring for older adults in our lives, our parents, it's a struggle right there at the lower end of the happiness curve.
But there are better years ahead, and if you can work on your health and stay healthy and survive those years, you've got lots of good life ahead.
What are the trends we see with older adults?
The first one is a longer life span.
We've heard this over and over again, and here's how the numbers play out.
Over the last hundred years, think about what we've gotten.
Increases in hygiene, we've gotten vaccines, transplants, lots of medical advances that have made a longer life span possible.
And this is another way of looking at it, all those years are added at the end.
The oldest old is actually the fastest part of the demographic that's growing.
So you can see on this that over 85 age group that's growing the fastest.
Another trend is diversity.
We experience this on the coast, we've got lots of immigrants coming in from all over the world.
The Puget Sound region here is home to amazon and Microsoft, Boeing, lots of people coming here for jobs and bringing their older parents with them.
Also we see the rise of dementia.
I was getting very depressed about this, but I'll tell you good news about that in a minute.
The rise of -- of Alzheimer's particularly, the other chronic diseases, diabetes, cancer, heart disease, and stroke, are lowering, whereas Alzheimer's is skyrocketing, in part because we are living longer.
And it's a disease that affects older people.
So it sort of goes hand in hand, and you can see the projected costs are going up and up and up.
It's one of the things that I was feeling like oh, my gosh, what are we going to do in society, how is this going to affect us?
Well, my dear friend Rebecca of the Northwest center for creative aging said, you know, in the  '50s we thought everyone was going to be in an iron lung with polio.
And that we were going to go bankrupt that way.
And of course we hardly even think about polio anymore, at least here in the U.S.
And then in the '80s it was HIV and aids.
And now, thanks to, again, medical advances, we've learned that people can live for decades with these conditions, and it's not necessarily a death sentence.
So I want you to think about all the innovation that is going on, and thousands of people if not millions of people around the globe working together to fight these conditions to make medical advances to discover causes, and ways that we can avoid these diseases, treat these diseases.
Things will change.
And I want you to think that.
When you get discouraged about what's going on in the world, as Mr. Rogers said, look to the  helpers.
Look to the innovations that are happening.
There's lots of good news out there.
So one of the things I want you to know, if you don't know this book, "creating moments of joy" by Jolene Brackey, she's just come out with a new addition this month.
It is the one book more people have come back to me and said, oh, my gosh, this book changed my  life, thank you so much, I bought it for everyone in my family, everyone in my support group.
And I'm just so grateful she's come out with a new addition -- edition.
I thought it was a mediation book, because it's got that fun whimsical cover, but it has a series of essays  that talks about how to take out the struggle with somebody who won't change their clothes, somebody who doesn't want to go to bed when it's time, somebody who is wandering.
She gives specific tips for caregivers about how to manage those situations.
If you don't have this book in your collection, buy the new edition, you won't regret it.
Another trend is the caregiving.
That was one of the biggest concerns identified last year at the White House conference on aging.
Of course it's often us adults, adult daughters who are taking care of kids and our older parents, not necessarily daughters, but the large part of it is often caregiving by daughters and also caregiving by immigrants who are doing -- working at a very low wage.
So wages and support for caregivers also education for care gives will continue to see the issues addressed at the political level.
Another must-know book in that aspect is "the caregiver's path to compassionate decision making" by Viki kind.
Her website kindethics.com has a free weekly kindness reminder.
This is particularly helpful for those of us who are remote caregivers.
My mom is in Pennsylvania, and it reminds me, oh, yeah, send your mom an old photo and share a memory remotely with her, or make -- send her flowers for no reason.
Lots of little things that we forget in our day-to-day hurriedness.
Viki talks all over the country, if you have a chance to hear her, she's wonderful.
She teaches doctors how to have a better bedside manner, she's a hospice nurse and a fabulous educator, so I really encourage you to look at this book.
It talks about how to have those conversations like giving up the car keys, and things like that.
How do we work our way through those difficult conversations?
So that's just an excellent book.
I hope you have it.
The next trend is rising expectations and innovation.
Lots of us are baby boomers, and we're changing the world.
We were changing the world in the '60s and we continue to change the world.
We have a desire for lifelong learning, you hear a lot of people, I'm not old, I'm not going to retire, this is my third chapter.
And that's great.
People are feeling better, they're healthier.
We've got rising expectations.
And that leads to a lot of these innovations.
And one of them is the village movement.
Not the village people, I know you're doing YMCA.
The village movement.
You know, we've heard of sun city, and back in the '50s and '60s, Dell web of course created these older adult communities where people would leave their family homes and move into a place where there are 55 and older, that kind of concept.
We see that everywhere in the U.S. now.
At one time that was an innovation.
Well, 50 years have gone by, those are still very present, we're used to that model.
Well, people are expressing a desire to stay in place now.
To age in place.
And the village movement is a way to support people while staying in their homes.
The map here just shows it started in the Boston area in 2002, and I describe it as a neighborhood association on steroids.
So you pay money, varied widely to the neighborhood association, and for that, you receive services.
Whether it's vetted carpenters to work on your house, whether it's somebody to mow your lawn, somebody to take you to the doctor, it varies widely across the U.S.
But it's a way of getting together with your neighbors and taking care of each other in a way that we used to take for granted when we lived in the same community our whole lives and knew all our neighbors.
Now in a mobile society, we have to create new structures to take the place of those structures.
And this is one of the things that's coming up.
You can download a training manual, I guess, a template on how to start a village in your neighborhood.
If that appeals to you.
It is a geographically bound movement like a neighborhood association.
So you'll find lots to learn about -- on that website.
Another innovation is senior homeshares.
When I went to PLA last year in Denver, I met the creator of this website, who was a librarian, and she said, she meets so people who have more house than they need, they don't want to leave their house, but they would like a roommate.
And this is basically a roommate matching service with people who need more -- who have a house and want to share their house -- their space, and matching it with people who need a place to live.
I thought, that's a great idea.
So senior homeshares.
I thought, that's in my future.
My husband is nine years older than I am, my mom's 100, I'm going to live forever, how do I get my golden girls together, if my friends, they're all over the country, who knows where we'll land?
But I was so grateful to come across this innovation, it's another way of expanding the resources  that are available to us.
Another website you might want to check out is this aging2.com.
Conferences, there are fast-pitched events all over the U.S. about -- where people talk about their ideas.
The one I went to in Seattle was on -- they showed iPads for seniors, they showed tracking  devices, how do you tell if mom has fallen out of bed, there are all kinds of things going O if you even just want to be encouraged about innovations that are happening, sign up for their newsletter, and get plugged in to all the cool things that are being developed out there.
So of course all these changes and trends have impacts on us in the library world.
And the first impact is the need to accommodate the wide range of technical knowledge.
When I got out of library school in 1994, the worldwide web was just coming online, and I used to say I changed people's lives with the backspace key.
Oh, my gosh, you mean this can go away?
Well, now the slide shows of -- a picture of a smartphone and the arrow pointing to the microphone, because now I'm teaching people that they don't have to text with their thumbs, they can push that little microphone and speak into their phone and it will magically translate for them.
I just think that is science fiction personified in our pocket.
So we've got people who have -- who are not digital natives, of course, in this generation, and we have to still be teaching how to do email, how to do attachments, all those kinds of things, as well as accommodate a lot of people coming out of the tech industry now, or maybe they've been Boeing engineers for their whole lives, they have very high levels of knowledge and expertise in lots of areas.
And it's a lot of work to accommodate both of those aspects of the spectrum.
Another impact is this desire and need for personalized services.
We baby boomers especially, we want things way we want them when we want them, we've got our traditional bookmobile services, which is great.
We can have personalized readers advisories through the miracle of the web, and our technical tools.
You might consider mailed books, of course we excel in the live one-on-one assistance, and you know, we are one of the few places you can still come in and talk to someone.
Often -- usually you don't have to go through a menu like you do with the cable companies, or customer service of any number of places, where you have to go through these agonizing technical things.
So I -- our high-touch aspect is one of the precious things at the library, and let's not lose sight of that.
Finally, the third impact, we're going to talk about today, are competing priorities.
The beginner classes and the cutting edge.
The quiet space and the community space.
We've got the old formats that people, their old car still has a cassette player, but people just want their downloads.
And then for volunteers, for a long time we had easy volunteer tasks come in, dust the shelves, put books in order for the book sale, that kind of thing.
But we also need challenging tasks to keep those expert boomers who are retiring, engaged with the library.
Karla lane teaches a wonderful class on this, she used to work at the secretary of state's office in California, and she talks about writing up job descriptions for your volunteers.
So if you need a tech tutor or resume reviewer, write up a job description for that instead of just saying, library volunteer.
Because a lot of people are still thinking, libraries are for kids and teens, I don't want to do a story time, what could I possibly do at the library?
But if you need higher level skills, advertise for that.
So here's more resources for trends and statistics.
This first one, the social security administration, I didn't know this until about a year ago, our social security tax is only on the first 118,500 dollars that we wage earners make.
Which includes probably everyone on this phone call.
In the library world, that's probably all of us.
But there are many, many, many, many wage earners making a whole lot more than that, whose social security tax is stopped at $118,500.
So that's just one initiative, if we could change that piece of legislation, that would go a long way towards funding our social security for decades to come.
So there are ways to find out about these things, if you click on the link in the learner guide, you'll see more of those ideas.
And of course we all know about pew research, the national council on aging, I won't go through all these.
But take a look at some of those, and you can see some of the things that we can do in our own communities to improve the health of older adults throughout the United States.
So what strategies do we think about?
Jennifer, I'll take a pause here, any particular questions or comments that are coming forth?
>> There's been some great comments and discussion definitely, lots of folks chiming in that people ask for type writers at their library, and perhaps keeping a type writer around for folks is a good idea.
And definitely a little bit of conversation about the format piece.
There was a question, I think it was when you were talking about the village-to-village network, someone asked if it's like the community described in "being mortal" and I don't know if that's familiar to you.
>> It is familiar to me, but I don't recall specifically whether that was part of that book.
>> Okay.
Maybe it was -- it could have been the senior home shares as well, too, I'm not sure.
That came up in discussion.
But this is a great reminder that folks can post questions as they come to mind and you all are  really good at chiming in.
I'm excited to see that.
Oh, okay.
Someone's father was in a village environment in Boston, since that's where it started, maybe it very well was in that community.
>> Thank you for that.
>> Just a reminder, you can post to chat, just be sure to post to all participants, so that everyone can see your post.
There are other options  that don't get seen by everyone.
So thank you so much for pausing.
>> Sure, sure.
That's so true about the electronic type writer.
A lot of us can fill out forms online and print them, but, well, how do you load the envelope in the printer?
It's like, wouldn't it be nice to just have a type writer we could use?
I saw a 10-year-old the other day trying to put a ream of paper in the type writer.
They were trying to -- they didn't have the idea of how it goes in one sheet at a time.
It was really kind of funny.
It showed me how oh, this means I'm old now.
I understand that paper goes in one sheet at a time, not one ream at a time.
Things are changing.
We'll adjust.
So one of the strategies I want you to think about today is asset-based thinking.
I think this is the critical life skill that we need as we grow older.
So many of us, particularly in the nonprofit world, are used to what I think of as deficit thinking.
We don't have enough time, we don't have enough money, we don't have enough staff.
And we can go on and on all day about all the things we do not have.
But libraries do have a place.
We have people.
We often have technology.
And we have a collection that we can use to leverage on behalf of our communities and meet the needs that are out in our community.
So this is one of my favorite comics, or I don't know if it's a comic, Molly Hawn does these Buddha doodles.
Be fluid.
We have to be continuous learners ourselves.
That's one of the things I love about our field.
We're all of us lifelong learners.
And beware the stiffening tend advertise of aging.
And we've probably all been sitting for a long time, so invite you to get up out of your chair, take a deep breath, and do a little stretch here.
Even our lungs stiffen, so that cardioworkout you've been avoiding is good not only for your  muscles, but for your lungs, which becomes important as you age.
You need cough and clear your lungs.
Keeping everything in movement is critical as we age, including our thinking.
Jennifer, do you want to go ahead and explain to the folks what we're going to do next about the polling?
>> Absolutely.
Thank you so much.
So, let me give you all access to our annotation tools.
If you're new to this in WebJunction, we'll walk you through how to make sure you have a check mark.
First go to the top left corner of your view, it's up in the top left corner over here.
Click on that marker.
Then a window will open and you want to go down halfway through the menu to the square.
Click on the square shape and the little box, a little menu will pop up for you to check -- click on a check mark.
So click on a check mark.
And that will give youable says to this check mark, and you can text on this screen, go ahead and click on -- perfect.
I see you all are armed with check marks.
Great.
On so now we'll ask you to pause, so as Wendy moves on, you can answer her question on the next slide.
Let's pause your check marks.
>> I love this.
We have artists doing check marks.
So on the poll, on the next slide, it will ask you, what's your library most pressing need with regard to serving older adults?
And I love that we have so many people on the line right now, we can really use the chat box and go ahead and mark in where -- what your needs are.
I love we've got Micky mouse ears.
Wow!
Okay.
So we've got lots of needs in all of the areas.
That's great.
One of the things for convincing -- I'll go around quadrant.
Convincing others of the priority for older adult programs and services.
One of the things we discovered when we went into our card holder base, is that over 28% of our library card holders are age 50 and older.
Over 28%.
So in spite of the fact we think of library as associated for kids and teens, that's almost a third of our people who are in this demographic.
And that number alone should be pretty compelling for your funders and your decision makers.
Not to mention, many of those decision makers are probably in this demographic themselves.
Many friends of the library groups, many library advisory boards are in this age group.
They may not like being in this age group.
I still get the pushback, I don't want to be old!
Well, then don't think of yourself -- think of other people in your family, think of other people in your community who are aging into this life stage, and how we can serve them.
For dementia friendly programming, as we mentioned, dementia is of increasing concern.
And I see the library's role as helping to destigmatize this condition, just like we've done with kids, perhaps on the autism spectrum, by having inclusive story times.
And there are some resources in your learner guide here in the Seattle area, we have the fry museum, who is doing meet me at the movies, which is a reminiscent-based program for people with dementia and their caregivers, where people come and share movie clips, and then a moderator will elicit memories from the audience.
Like, one time there was a movie clip from "south Pacific" and the moderator asked, who served in the Navy?
And people would talk from the audience and say, who's been to Hawaii?
And talk from the audience again.
And it's a lovely way of creating community, there's no pressure, there's no test, you're not going say, don't you remember this?
It's just whatever comes up based on these movie clips.
Lovely way to create community, and have people have an outing, share some time together where there isn't necessarily a goal where they have to be doing something.
They can just be another member of the community looking at a movie.
I don't know if some of your libraries have -- this is not in the slide, but back in the '70s a library school student produced something called bifocal kits.
That is spelled BIFOLKAL, bifolkal kits.
I think she's retired, and I'm not sure these are available any longer, but you may already have them in your library.
They're reminiscent-based, when we were young, remember the home front.
Remembering the '60s.
All they all have a tack till piece in them, they all have music in them, we know from the research music a wonderful way of remembering our childhood.
I don't know p about you, I can sing the musicals I learned in fifth grade more -- more easily than I can remember the people on the ballots for this election.
It really is a special thing to connect people back to their memories and back to -- and music is an easy way to do that.
Dementia friendly programming, silver kite arts is another place you can look for that.
Creative abling, you can look in your learner guide for other places.
The creative aging tool kit also has ideas for that.
Getting started, what I tell people is, look for the low-hanging fruit.
This position of older adults specialist was instituted about a year and a half ago, and the first thing I thought of was, I'm going to call AARP.
Who do you think of when you think of older adults?
Well, AARP.
And out of that came a wonderful partnership.
They were doing life reimagined workshops and fraud watch workshops.
We were able to schedule 35 of those workshops, we reached almost 500 people, 40% of whom were  first-time program attendees, and the most common thing I heard was, this is my favorite -- I'm sorry, I jumped ahead.
My favorite comment was, I've always brought my grandkids to the library, I never thought of it as a place for me.
So think about your AARP, your area office on aging, your senior center, and connect with them, ask what they are doing and how you can leverage that.
So go for the easy things, that's my advice on getting started.
I'm sure other folks will have other things to put in the chat box about getting started.
What -- how did you get started?
And for free and low-cost program ideas, we'll go on to the next slide and you'll see lots of those through the rest of the presentation.
One of the things we always think about in the library world is reducing barriers.
And how do we create easier access for information.
The first one, telephone town hall, that's not a cheap one, but I want to point it out to you, because it was very impactful.
We did one of these last year, where we had social security and Medicare officials, really, in the room, and they had scripts to deliver about signing up for Medicare, signing up for social security, how to maximize your benefits.
We had over 2,000 people who stayed on the line to hear part of the presentation.
We did polls, like we've done here today, and almost 400 people, 87%, said they learned more -- learned at least one new service that the library had, and learned something about social security and Medicare.
87% felt more connected to the library.
That was -- more connected to the library.
I thought, wow, if you were home and received that phone call, and there's some pushback, not everybody loves being called by the quote unquote robocall.
But it was just me on the other line, plus these experts, I was like, free information, their tax dollars have already paid for it, and so people got in line to get their questions answered.
It's like a radio talk show.
So it's a very exciting dynamic, use of technology to reach people right where they are.
Another thing I'm a fan of is, we don't have to know everything.
Leverage the knowledge and the wisdom in your community.
This app night, where you invite the public in to -- bring your favorite app.
You could have a theme, or not.
You could make it intergenerational, or not.
It could be peer-to-peer.
Bring your favorite app on traffic jams, if you liver in the Puget Sound, you want to know, what is the best one?
That's the thing everybody is always sharing in the hallway.
And how to share space.
We all have some sort of building, you can make this an intergenerational activity as well.
Have the kids share their science fair project at the library.
Have the folks who are doing their hobbies showing them at the library and showing how to do it.
How do you get that ship in the bought "SNL" how do you do that?
-- bottle?
Share and use the space to maximize exposure to these things, and then of course support them with the things in the collection that you have, whether it's music, or books, whatever you've got to support these activities in your communities.
So another strategy, and we've talked about this a little bit already, is to partner, partner, partner.
The days of, we have to do it all ourselves are over.
And this is very hard, because all of us are used to giving help, but in order for somebody to give help, there has to be somebody who is willing to receive help.
So I encourage you to think about all the help associations  that are available, also your local parks and rec department, your extension service, if you're a rural library.
Your retired teachers association.
Think about who is in your community and how you might connect with them to bring programs into your library, or a place to take your library program out to.
I've listed several of them here.
One of the very successful partnerships we've had is with the local hospital education department.
It's a nonprofit hospital, and part of their mission is to go out and teach the community.
Because who wants to go to the hospital, all due respect, to the hospital, but who wants to go to the hospital?
You try to stay out of that place.
But you can go to the library for health screening, for a health check, to learn about health conditions.
We have one -- an oncould -- an oncology social worker who comes to talk about end of life  documents, and how to prepare for the end, getting your affairs in order.
Because she's not an attorney, she's not a financial planner, she can give you the benefit of her experience.
She actually walks through the five wishes, that's another thing that's on the resource guide.
If you Google "five wishes" you'll see it.
It talks about, like in being more tall, it talks about what do you want for the end of life?
And how to communicate that to your loved ones.
Another thing we did last year that was very successful was an assistive technology fair.
This was based on something I saw Valerie Lewis in Suffolk county do, another librarian.
That's bringing different organizations together in a trade show kind of atmosphere dealing with speech issues, hearing loss, vision issues.
We have the talking book in braille library representatives.
It was such a great chance for them to meet each other, sometimes they're referring to each other, but they don't really know what each other does.
We have the Washington assistive technology program that actually lends medical equipment.
We found another faith-based ministry that lends out medical equipment, because if you are only going to need the walker for six weeks, why do you have to buy it?
There's some wonderful things out there.
You can ferret those out from within your community, bring that together, so people have a chance, they don't have to run around town, they can see all -- we had 14, and that was a nice number in our size meeting room.
You can see all of these organizations together and how they might benefit you, your family, or your older adults in your community.
Anybody else?
Any other ideas, any other partners that are coming up that you all have worked with?
>> There have been some excellent examples.
Someone said they partnered with local assisted living facility that sent their chef to prepare healthy summer meals and their nutritionist who spoke about selecting inexpensive healthy choices, and they did it for free.
>> Freerks our favorite price!
>> You know, one of the things that came up a little bit earlier, it's great to see that  partnerships help in this, but somebody talked about challenges in having people show up for the program.
So whether it's getting the word out, people often will show interest, but then maybe don't show up.
Can you talk a little bit about how you address that?
>> Yeah.
So, I have the same experience.
I'm not particularly a fan of registration, because it can be a barrier.
On the other hand, it's nice to know how many handouts do I have to make, how am I going to set up the room.
My suggestion for that in addition to doing the promotional things that you normally do, again, is to ask for help.
Ask your friends at the library, your library advisor board, your city council people, to help you get people in the room.
So they have a charge and admission, saying we understand there's hunger issues in our community, we're having this food bank advertising going on.
Whatever it is, and say, can you help us get people there?
It's sort of like buying a table at the expensive fund-raisers, but not.
You're asking people to help, really gives them a sense of responsibility.
Like, oh, I didn't think I had to do anything.
Except dot book sale once a year.
No, actually you're an important part of this organization.
And who else can we bring?
Where else can we advertise this?
Bring flyers to your meetings and say, hey, could everybody take a flyer, take to it your book discussion group, put it up in your grocery store, take it to your faith-based organization and help us get people there.
I think that is -- go ahead.
>> I was just going to say, I think you're right, the word of mouthpiece, I know folks sometimes engage with their older volunteers, and really enlist them and say, this is an important part of what we need you to help us do, and they take it very seriously.
That sort of networking on an individual basis can be really powerful.
>> And I just thought of this, in terms of the service club, a lot of times the row tear expwrans the lions club are helping use, and that's great.
But they can also help us.
At just -- as part of their mission to help people in the community.
Also, see if you can get free newspaper ads.
These people in our demographic are still reading the newspaper, especially the little local papers  that are often overlooked.
See if you can at least get the calendar listings.
We use a lot of the online listings that is like nextdoor.com, I don't know if this is available everywhere, but that's been really helpful.
Of course meet-up.com is another place where you can create a meet-up for your programming.
I agree, it is the hardest nut to crack, and we're certainly not there yet within KCLS.
We do have some programs, like our offer previews really knock it out of the park every time.
And I think that's the following of the professor who leads the lectures.
So capitalize on their following too.
If you are bringing in outside presenters, of course, ask them, put it on their website, hawk their social media, and I always tell people, when they come to a program, bring a friend next time.
I want to see you here next time with two people from your community.
Because I think we've got the greatest thing going, and we've got to do better at promotion.
>> Absolutely.
I like that.
Bring a friend.
>> That's right.
Before we move off this slide, I mentioned AARP partnership that we had the SPC -- FTC.
We know fraud is a big issue for many older adults.
If you go to unit and just -- YouTube and put in FTC and identity theft, you'll find videos that you can look at for free.
So one of the things I think we could be doing more of is just showing things for free in a group setting, just off of YouTube, and having a facilitated discussion right there with -- or bring in the local police officer who does neighborhood watch kind of things.
Bring those folks in, or if you don't have them, the technology is right there.
Just use that as a spring board for discussion.
Here's identity theft.
I believe the local AARP folks are still teaching these.
The next one on life reimagined, they're not teaching this right now, but you can still find it online.
If you go to the links there, you can work through as a group that.
Was one of the most successful programs we had, because it was connecting people back to the library resources and also back to themselves.
It walks you through a process of, okay, I'm retired, what am I going to do next?
To do that in a group setting helps people be accountable.
It's a wonderful way we can utilize the library space, the library collection, if you don't use this book, there are many others, what color is your parachute, that kind of thing.
And it helps restore hope, so people don't feel so isolated.
And we know reducing isolation is a big need for older adults as well.
I'm also a fan, you don't have to do everything yourself.
This senior center without walls is a telephone program where they teach class over the phone.
It's the Episcopal senior communities in California.
Check that out.
And another downloadable activity you can do is this personal safety nets, this is one of those things, how do we design a support team, not necessarily for when we're dead and gone, but right here.
What happens if we break our leg?
A lot of people are far from the neighborhoods we grew up in, I live on the second floor, my husband is 6'4", weigh twos 60, if he goes down at work, what are we going to do?
How am I going to get him to the second floor any need one of those robust neighborhood  associations.
You can think through those kinds of scenarios with the free downloadable materials available.
The book is out of print, I just checked,is still available on amazon, but you can get what you need there, and then bring people together to fill those out.
To fill about it to talk about it.
And to create community right in your community.
Another one is speaking of dying.com.
That's the big thing we don't talk about, as everybody whoS has read "being mortal" has learned.
We've medicalized the beginning of life and the end of life so much in this culture, and I think as libraries we can really help destress the conversation around the end of life.
We're all going to lay this body down at some point.
And why not think through what your options are, I just heard of something the other day on NPR, maybe you folks heard it on human composting.
I have to say, it was a little -- it took me aback.
Another innovation that was kind of like whoa, what is that?
But it's a green earth friendly way of laying our bodies away.
Actually doing composting with a human body.
Very interesting concept coming up.
Even -- you can have panel discussion was your local funeral directors, death with dignity, people's creation.
I'm a fan of, if you're going to have something for profit, if you're going to have for-profit people in the room, have a panel, so at least people have choices and they're not being hounded by one party to sign up with me kind of thing.
So that's another role the library can play.
In what I see as our changing role in society being that of a convener and a facilitator, rather than just an information provider.
We've all got Google in our pockets now, but we can bring people together.
And that's the area I'm focusing on.
Again, we talked about the strategies of asking for help.
Designing robust job descriptions.
Look at what the children's librarians are doing.
They've got it down.
They're so great with outreach and also movement and repetition, lots of things that we know are important throughout the life span.
And then we've already talked about asking your people who are already advocates for you to be a champion out in your community.
Here are some more resources for you.
We've already had asking you for more ideas, go ahead and type in more ideas in the chat box, all of this will be captured as Jennifer said.
And here's another one of Molly's doodles, stay curious.
Keep thinking, keep looking, keep talking to people.
What else, what else, what else?
We're not going to take time to view this today, but if you ever get discouraged about aging and who doesn't, take 3 1/2 minutes to pull up this link, and I guarantee you'll leave with a smile on your face.
There again, we're operating in such a paradigm that's so negative about longer life on the planet.
I get mused, because when I tell people my mom is 100, people are always like, wow!
That's great!
And I want to say, I'm 54!
Wow, that's great!
When does it become great again?
We should all be able to be whatever age we are, and feel great about it.
That time on the planet is precious.
And this video is really a lovely way of reframing what's possible for us in our later years.
So I invite you to all take a look at that.
And then I'm not going to go through these slides one by one, because I want to leave more time for discussion and questions, but this year thorndike and I collaborated on a large print collection, and you'll see on the next six slides are the six books we chose that thorndike is coming out with in large print.
Disrupt aging by Jo Ann Jenkins, the CEO of AARP, is a wonderful place to start.
You see her in all the commercials.
And I love, if you're a project runway fan, Tim gunN, he is the poster child for leave reimagined.
He was a college professor for 30 years, in the fashion industry.
And now he's a T.V. star.
I mean, that is a life reimagined.
I love all the positive images that are out there.
If we look for them.
The conversation is another book, this is a great follow-up to a "being mortal."
It talks about different pathways chosen by different people as the end of life drew near.
And how they chose their -- how they made their end of life decisions.
Really a great book.
This chair rocks, ashton will blow your mind, take a look at her website.
And if you get a chance to see her and bill Thomas on tour, they're touring nationally right now, he wrote "second wind."
The thing that sticks to me about "second wind" is that he has a whole chapter about Stephen  countriy, the seven habits of highly effective people.
And he dismantles countriy's very -- countriy's -- Cubby's -- in my mind, he's a guru, who questions him?
Well, bill Thomas will make you question him.
It's in a very powerful way.
So if you are beginning with the end in mind, this is the way to Salt Lake up your thinking.
So I invite you to take a look at that book.
And then the caregiver's companion, we've talked a little bit about caregiving and how important that is.
That's a really important book.
As is "aging is a spiritual practice."
One of the things we naturally do as we become older is become more reflective, think what it's all about, what's my legacy, what am I leaving behind?
As another programming area, you can have people doing their legacy letter, their ethical wills they call them.
So we know what to do with our assets and we know we should be writing about Sophie gets aunt Mary's coffee maker, and this jewelry goes to this person, and that kind of thing, but who are you?
What essence, what lessons do you want to leave the next generation and those coming behind?
So you can have whole writing courses on that.
Your memoirs, your obituary, you've seen in library journal and the "New York Times" has had some good articles on writing your own obituary.
So this is another way of freeing up the conversation 8 rowntd end of life which is going to come for all of us.
So any other questions?
I see great things coming in the chat box.
Thank you all.
>> Lots of really great ideas being shared, and, yes, the chat will be available, so you can browse through that.
I encourage you to, actually.
I saw somebody mention that their senior services librarian became a certified time slip host, and I only am just learning about that now.
But it creates sort of a pressure-free storytelling environment.
I know stories are so powerful, and I know from working with my dad who has -- who had Alzheimer's, really stories were a place that brought him to life, even if they were fictional stories.
So I love that.
Thanks, Cynthia, for the link for that.
I don't know Wendy, if you've seen any work in that area.
>> I had heard of that.
And you reminded me that somebody talked about the use of language, like instead of saying to your older adult person "how is your day" which everybody is going to say "fine," start with the words "tell me about your day."
Or, "tell me about this photograph."
Or "describe your childhood."
Words that are more invitational than -- it's sort of like the open reference question rather an closed question.
Use that to prompt whatever they want to talk about.
Another thing is story corps.
There's a whole story corps app, and if you -- I don't know if this is in the learner guide or not, but -- if you Google, that you'll see there's a whole program on how to record people's memories, and the stories they want to capture.
I like this, a trivial pursuit game with popular culture questions from the '50s.
Yeah, yeah.
Open-ended questioning.
Exactly.
Well, we're just about to close, and I want you to take a minute to take what you've learned, because we can talk all day, but it's what you will do next that makes the difference in your life and your family's life and your community's life.
So I'd love for you to take a minute and feel free to share these in the chat box if you feel comfortable.
What will you do to reframe the way you think about aging?
What will you do for your family?
What will you do for your organization?
And what will you do for your community?
Order some of the books.
Yeah!
The learner guide has the link to the webinar that "Capote" thorndike did, "aging in the 21st century," and I think in there is a discount code, if any of you are interested in getting those books in large print.
Time slip certification.
Great.
Go to your local senior center.
Have them come to you.
Bring your -- we had a belly dancing class once, this wasn't at -- this was at my old brie library in Ohio, there was a bus load of a local older adult community.
I had three people in the room and a bus load of 80-year-olds came to our belly dancing class.
It was a blast.
>> That's awesome.
You negotiation one thing that did come up earlier, Wendy, in terms of adaptive technology, there was a concern about patrons who are frustrated with small screens or buttons.
And perhaps equipment that can help with unsteady hands.
Has your team tackled that at your library?
>> A little bit.
We do have bigger keyboards, there are special keyboards that can come out -- can be easily  replaced, so it's easier to type.
I'm trying to think, that's where I would really go for the expertise of like the talking book and braille library, or your local hearing and deaf center, somebody who is used to dealing with mobility challenges.
I'm looking at my colleague who is in the room helping me, if anything comes up for you.
We talked about music a little bit earlier.
I've heard also that's really good for people with Parkinson's who are having movement disorders, to being -- establishing a rhythm.
So you might want to check with the music therapist in your area, see if anybody is doing anything that way.
>> Excellent.
>> I think fine motor skills we all rely on so much are going to become less necessary actually as technology takes off, like we showed with the picture of the smartphone.
I don't have to text anymore, I just hit my microphone and speak.
And with very little editing my texts come out just fine.
>> Right.
And I'm going to put into chat, there's a webinar we did with some librarians from both public and a health sciences library, they collaborated on a project for MS Buddy is what they call it, with folks who have multiple sclerosis, and using iPads, they provide information, resources on  an iPad that's provided to the patron.
So I know iPads are becoming definitely more of an adaptive technology for some folks.
So I'll share that and you can check that as well.
>> Someone else mentioned that they use iPads that have dementia friendly apps.
>> Absolutely.
>> Even if you don't have a lot of control with those fine motor skills, you can still touch the fish and see it swim in the pond, and people are just cap TIFF vailted by those things.
-- captivated by those things.
>> Excellent.
Well, we are at the top of the hour.
And Wendy's graciously offered her contact information as well for you to follow up.
I was so much enjoying seeing your ideas on next steps, everyone.
Those questions are also in the learner guide that is attached to the event page, so feel free to use that, and share your learning with others on your team.
As you leave the room, I'll send you to a survey.
We ask you to complete that to provide feedback for us in our ongoing programming and we'll share that with Wendy as well.
And I will send you all a certificate within the week for attending today, and I'll also send you an email once the recording and all these great resources and chats and captions are posted, and thank you so much Wendy, for bringing all your great work and your passion to our WebJunction webinar.
>> It's my pleasure.
Thank you, Jennifer.
>> Excellent.
And thanks to our captioner and everyone, have a great day.