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Re-tooling Frontline Staff with E-government Resources   
Archive and associated resources for June 3, 2010, webinar with Florida librarians on services and partnerships that leverage e-government resources to respond to increased workforce development needs.
Author:
Nancy Fredericks, Karen Clinton Brown, Sol M. Hirsch and Otto C. Pleil
Date Posted:
6/1/10
Topic Pages:
Government Information in the 21st Century
Workforce Resources
Webinar Archives
6.3.10 Florida libraries webinar.pdf (6,152.6k)
6.3.10 Florda E-gov webinar closed captions.txt (50.3k)
6.3.10 FL e-gov webinar CHAT.xls (40.5k)
Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 United States License.

Re-tooling Frontline Staff with E-government Resources

Originally presented June 3, 2010.

Knowing how to find and use E-government resources is critical for patrons who need access to information related to unemployment, food stamps, Medicaid, tax forms, health and housing; and many people are asking their public library to help them navigate this information. To meet these new and increased demands on frontline staff, libraries in Florida are collaborating with government agencies and social service organizations to provide the best service possible to patrons in their state. Join us for this webinar with representatives of Florida libraries, who will share their strategies used to educate both the public and frontline staff on how to access this information and their experiences building partnerships with other agencies in their communities to respond to workforce development needs. Presenters include Nancy Fredericks, E-Government Librarian, Pasco County Public Library Cooperative; Karen Clinton Brown, Library Program Specialist, State Library and Archives of Florida; Sol M. Hirsch, Library Director and Otto C. Pleil, Reference Librarian from the Alachua County Library District.

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