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Partnerships with Workforce Centers
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Partnerships with Workforce Centers
1:53 PM EDT 5/4/10
I'm interested in collecting as many stories from libraries in partnership with local workforce agencies as possible. If your library has one of these partnerships, or you know of a library who does, please let me know!

We'd love to tell more of these stories on WebJunction, and maybe share some insights (once we have a few of them) on how to manage these types of partnerships, or get them started.

You can post here, or take this short survey to tell us more! Thanks.

Update: here's a link to the survey results if you want to see the raw data on what others have shared.
RE: Partnerships with Workforce Centers
3:49 PM EDT 4/9/10 as a reply to Chrystie Hill.
Just received this via email from David Christensen from Seattle Public Library:

The Seattle Public Library recognized the urgent and ongoing need to support job seekers during current tough economic conditions and now supports job seekers with enhanced job resources. In this pursuit, the Library created a “Job Resources Center” on Level 5 of the Central Library. The “Job Resources Center” includes special computer terminals that patrons could use for job search related activities. The Seattle Public Library developed a job searching workshop series that shows patron how to look for job in the 21st Century and also redesigned the job resources section on the Library Web site.

The Job Resource Center opened in late-June of 2009 at the Central Library. The Job Resource Center includes 6 dedicated job searching workstations where patrons can work for 2 hours at a time on any job searching need. 5,650 patrons used this workstations between June and December. Job seekers use the Job Resource Center to:

• Sign up for a free e-mail account.
• Explore new career paths.
• Find resources to improve job skills.
• Prepare a resume.
• Search for jobs.
• Submit online job applications.
• Prepare for job interviews.
• Consult the job and career reference collection (co-located in the Job Resource Center).

The “Job Resource Center” is also co-branded as a WorkSource Connection Site in a community partnership with the Seattle-King County WorkForce Development Council (WDC). Through this partnership, the WDC promotes our resources to their network of customers and community organizations. For the first time in Seattle, in-person access to job resources and help is available to customers 7 days-a-week. Before creation of the Job Resource Center at the Central Library, there wasn’t a single WorkSource location available to jobseekers in the evenings or on weekends in Seattle.

The Library also organized a partnership with WorkSource at South Seattle Community College to teach a series of job seeking skills workshops at the Library. South Seattle Community College provides workforce development experts who prepare job seekers throughout all stages of the job search process, through class workshops and in-person one-on-one consultations. These workshops teach job seekers how to create a resume, search for jobs online, and job interview skills. Classes began in July 2009. At the Central Library, we offered 48 programs with 334 attending.

The Seattle Public Library also redesigned the job resources section on the Library Web site into a pathfinder format. The pathfinder format allows job seekers to easily navigate our resources no matter where they are in the job search process. The library also made video tutorial for our most popular database job search tools, including the resume wizard, Resume Builder, and the career discovery tool, WOIS. The Resume Builder tutorial as accessed 1,384 times in 2009 and the Career WOIS discovery video was accessed 385 times.

Here's a link to the tutorial.
RE: Partnerships with Workforce Centers
4:53 PM EDT 4/14/10 as a reply to Chrystie Hill.
I received an email from Matthew Delaney from the New York State Library pointing me to an archive of a webinar they did highlighting a number of partnerships between public libraries and one-stop centers across New York State.

To listen to the one-hour recording, go to Webinar Archives related to Economic Recovery and scroll down to the third item in the list. You'll need to follow the instructions and use the password to access the archive.

As one presenter notes, the collaboration between libraries and the Department of Labor "places both agencies is a new and positive light." The possibilities are numerous.
RE: Partnerships with Workforce Centers
4:13 PM EDT 4/16/10 as a reply to Betha Gutsche.
Our ATL summit working group met today and came up with a few additional comments/thoughts in this area:

  • Send survey link out to all project summit participants, ask them to distribute broadly in each state for more input (Chrystie to talk with Betha about this)
  • Publish the DOL/IMLS recent meeting notes and contact those libraries for more info/detail (Chrystie; UPDATE: posted below)
  • Publish the DOL landscape information from Kathy Tran as soon as possible (Chrystie)
RE: Partnerships with Workforce Centers
4:12 PM EDT 4/16/10 as a reply to Chrystie Hill.
Received via email from Mamie Bittner 4/13/2010:


Through our work with the DOL Employment and Training Administration we were invited to participate on a panel about libraries and workforce issues. The call is a monthly opportunity for members of the National Governors Association committee on workforce to be briefed by NGA. During the call Kathy Tran from ETA and I described our partnership and introduced representatives from North Carolina – Mary Boone State Librarian and Linda Strong NC Workforce Administrator.

Linda Strong was especially articulate in talking about what libraries had to offer one stops.. the list included: longer more convenient hours than onestops which are generally open only 9 – 5, better technology in the libraries, better facilities with classrooms and meeting rooms, wireless, the opportunity to connect with the newly jobless professional (a new audience for onestop services), activities for children. In short she said that “electronic and hard copy resources of the library are a wonderful accompaniment to the workforce system.”

After we made our presentations call participants had an opportunity to talk about how they were working with libraries. Here’s what we heard..

• Minnesota has a partnership with libraries and adult basic ed to support English language learners
• Ny State partners with the stat library to offer webniars for librarians. They have surveyed both libraries and one stops and found many working together – however they are working with informal rather than formal arrangements.
• Mississippi talked about E- Win access points for workforce services. They have worked successfully with libraries to reach job seekers in rural areas where there are no one stops.
• Oklahoma talked about a joint workforce /library application for broadband stimulus, which has potential support for match from the Gates Foundation
• Kansas talked about using hi definition video conferencing to connect to rural areas to help libraries staff work with job seekers (they use this technology to bring job services to correctional facilities too.
• Virginia talked about a “share network pilot” that brings satellite one stops to libraries, faithbased organization and other community base organizations. They also talked about partnering with VA department of social services on a community services “211” service that includes referrals to libraries and one stops for job related services.


Thanks Mamie, we'll add this to our growing collection of library/workforce partnerships.
RE: Partnerships with Workforce Centers
6:17 PM EDT 5/6/10 as a reply to Chrystie Hill.
Jefferson County Public Library in Colorado has been partnering with the Workforce Center there in providing E-Train, a service designed to help job seekers enhance their job search and build valuable skills. The eTrain is a mobile training lab, equipped with all the computer stations, valuable databases and knowledgeable staff needed to assist with career-building.

Press Release from 2009

Photos on Flickr

Columbine Courier article
RE: Partnerships with Workforce Centers
7:22 PM EDT 5/24/10 as a reply to Chrystie Hill.
The Kansas State Library is partnering with the Kansas DOL on a webinar for Kansas librarians: Filing for Unemployment Insurance Online… Mystery Solved.