At the July 6 session, Martha Reid of the Burnham Memorial Library, Colchester, described her library's planning process and detailed findings and conclusions. I went over writing mission statements (editing Burnham's previous mission based on Marty's discussion of the new plan) and, very briefly, writing goals.
Planning for Results (by Himmel & Wilson, ALA, 1998) had an excellent worksheet "R" for developing a mission statement. They suggest listing services responses chosen along with key words and phases that have arisen during planning discussions. Melding these thoughts into a few sentences that reflect what the library plans to achieve in the next five years is what writing a mission statement is all about. Think about what you might want on a bumper sticker for the library.