Volume Course Administration  
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Here's how to successfully launch and manage your volume course purchase.

The basics

Coupon codes expire one year from the date of purchase or when all the course units have been used, whichever comes first.

An individual enrollment into a self-paced course with a coupon code provides access to that course for one year from the date of enrollment.

We will send you a usage report each month by the 15th via email, for activity of the previous month. The email will also include any announcements about courses. To receive these important messages, please be sure that partners@webjunction.org is added as a "safe sender" in your email program and by your network administrator.

► View a sample report

Send any support questions that we do not answer on this page to support@webjunction.org and you will receive a personal response within two business days.

Provide your members with the information they need

Give your staff a preview of the self-paced course experience with this video.

Any part of the WebJunction User Guide can be repurposed as you work with your staff. The key workflows a course user will follow are:

How to encourage effective use of courses

Purchasers who get the highest value from WebJunction courses tie use of the units into an existing training program. Here are some examples:

  • Use a WebJunction course to fulfill a library service competency. Competencies related to Library Management, Customer Service and Interpersonal Skills, Core Technology, and Systems/IT are available through the WebJunction course catalog, on the Competencies tab.

► Read How to use the Competencies.
► Download the Competencies Index to the Library Field

  • Use a course as a prerequisite for a face-to-face session your library staff members are attending.
  • Have trainers set up a learning cohort in which learners take the same course at the same time, and support each other and communicate as a group.

► Read SUCCESS STORY: Cohort Learning—High Plains Library District & Colorado State Library
► Read Learning Cohort Toolkit
► Have learners read the Learn Together Guide

  • Ask learners to identify how a course fits within their learning goals, as part of an application for the use of a course code.

► See sample application used by State Library of Georgia

  • Set guidelines for course consumption.

► See example from State Library of Illinois

► Read this list of recommended practices for effective course usage compiled by course administrators.
► Post your ideas and lessons learned to the discussions