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5 Tips for Dealing with Difficult Patrons on the Web
David Lee King, Digital Branch & Services manager at Topeka & Shawnee County Public Library, presents five ways to respond in the rare case of rude or inappropriate comments from patrons on your library's website.
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Avoid Bad Web Design
Find out the right way to use text, images, animations, and other elements on your Web site.
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Building An Online Learning Community In Your State
Archive and associated resources for June 10, 2010, webinar with Maurice Coleman and Nini Beegan about building and supporting Maryland's learning community for library staff, MERLIN.
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Building the Digital Branch for the 21st Century
Archive and related resources from September 15, 2009 webinar with David Lee King on Building the Digital Branch for the 21st Century.
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Cloud Computing and Libraries
Definition and overview of "cloud computing," and why it is of interest to your library
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Comparing Open Source Content Management Systems
A short comparison between WordPress, Joomla, Drupal, and Plone
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Creating a Web Presence for Every Library
Archive and associated resources for the April 14, 2011 webinar with Mike Teets and Willie Neumann on OCLC's Innovation Lab project, A Web Presence for Every Library.
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Creating Your Own Web Site (ARCHIVE)
This handout is designed for use on Gates-granted computers and can be used to help you figure out how to design your own web site using FrontPage.
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Designing the Digital Experience: What is Community?
An excerpt from Designing the Digital Experience: how to use experience design tools and techniques to build websites customers love (Chapter 5 - What is Community?), by David Lee King. Attached PDF includes images. Reprinted with permission.
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Easy Steps to Creating a Blog
Looking to create a low-maintenance, easily updated web site? In a few minutes you can have a blog up and running, and it might just do the trick.
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Every Pixel Tells a Story: The Illinois Digital Archives
Through the Illinois Digital Archives the Illinois State library works with libraries, museums, and historical societies to provide a statewide searchable repository of materials related to Illinois history.
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Firefox Search Plugins: Searching Your Library in the Browser
If you'd like to enable your patrons to search your library's website from Firefox's Search bar, Michael Sauers gives you the step-by-step instructions. Technical, but not intimidating--give it a try!
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Free, Easy Ways to Add a Calendar to Your Website
Keep visitors to your library’s website informed about upcoming events
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FrontPage Fact Sheet (ARCHIVE)
If you want to build a Web site using Microsoft FrontPage, have a look at this valuable handout. It gives you the lowdown on FrontPage and FrontPage server extensions.
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How to Use WordPress
This is a handout I put together with circles and arrows and instructions on how to post to a WordPress website. It's for WP 2.3, so it's a little outdated, but it might still be helpful as a starting point.
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Implement your Web Site
How to manage the creation of your new library Web site.
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Introduction to LibX
Introduction to LibX (libx.org), a browser extension for Firefox and IE that better integrates library resources into the online research experience.
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Joomla for Nonprofits
Is the popular open-source solution to create and edit website content for non-technical users right for you?
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Keeping Your Website Fresh
Keeping your website up-to-date is essential to fostering an online community centered on your library, and new tools can help.
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Library Website Content Editing
How my library's site is currently set up to allow any staff member to edit content.
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My Account 