|
TechAtlas
There are many features available in TechAtlas to help libraries of all sizes with different needs. You'll find inventory tools, staff surveys and assessments, and a budget worksheet to help with your planning needs. Feel free to sign up for an account and explore the features in TechAtlas to discover how they can help your library. The training materials in the Documents section can help you learn more about TechAtlas. Login to TechAtlas or sign up for a free account here: webjunction.techatlas.org. Free webinar: Implement on Online Help Desk with Event Tracker Event Tracker is a tool within TechAtlas which allows users to create an online "help desk" so they can track all of the requests and solutions to computer troubles in the library. When a staff member reports the problem using the web-based form, TechAtlas notifies the designated technical support staff by e-mail. After the problem has been resolved, there is space in Event Tracker to include the solution. This creates a knowledge base that can be referred to later if the same problem occurs. It also helps you to stay on top of all the technology tasks that need to be completed in the library.
|
Managing and keeping up with technology is a challenge for anyone. This is particularly true for busy librarians who have to tackle the challenge with modest budgets and limited staff resources. But with WebJunction and TechAtlas by your side, you'll never have to go it alone!
My Account