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Microsoft Shared Toolkit and USB Drives
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Microsoft Shared Toolkit and USB Drives
1:24 PM EDT 6/3/08
Hello. I work at a very small public library (6 computer stations). Recently the Director requested that the computers be enabled to use USB drives. I unrestricted the appropriate drive letters in the toolkit profile and unblocked the USB drives in Compugard's Cornerstone (hard-drive security). The Kingston USB drive I used to test things worked fine (the packaging specified that no driver was required), but all the other drives people have attempted to use won't work. Some show up in My Computer, but can't be accessed. These are Dell Computers, btw. Any suggestions about something else I should have done?
Amber
Re: Microsoft Shared Toolkit and USB Drives
9:01 AM EDT 6/6/08 as a reply to Amber Rasengrave.
Amber,

1. Unrestrict a series of drives in the Toolkit. Windows may attempt to use a different drive for each type of USB key. You can test this theory by unrestricting all the drives initially. You should be protected as long as Cornerstone is enabled.

2. If the issue is driver related, you may want to download the drivers for the different USB keys and install them. Of course, you'll need to put Cornerstone in a change state and set it back to no-change after your done.

John