Program ideas
- use Google groups to collect knowledge; a safe learning environment where staff can "lurk"
- Library 2.0 program (13 weeks) with serendipitous approach to use of tools; broke down silos (levels and departments) between staff
- "Games and Grub": a monthly game day with different themes, using cards, board games, Wii; brings people together to relate on a new level
- Facebook for library marketing; many staff have joined and friended each other, which results in more communication between them
- Technology petting zoo; people getting together to try new gadgets
- Build new programs based on topics from webinars
- Sharepoint intranet is an example of a peer-to-peer, viral knowledge sharing
Strategies
- finding the right tool for the job
- OR "bootstrap"---try one tool whether or not it's the right tool and test it out; then go to the right tool when you are ready
- give concrete examples of effective use of tools
- develop self-pace and self-discipline in staff
Benefits
- promotes distributed and shared knowledge
- increases communication, contacts and people resources
- breaks down silos and promotes communications on new levels
- increases efficiency and effectiveness
- everyone becomes a trainer
